Khách sạn Penn

"Very friendly staff and food was delicious."

"Warm room, welcoming staff, and excellent breakfast 10/10 all round Even had Vegetarian and gluten-free breakfast!!"

"The room was spotless. Amazing staff. "

"Overall this is a good value hotel. For me it worked well as I had been workign in Milton Keynes and was flying from Heathrow on business the next day. It was well priced, accessible and serivce was good. Room was comfortable - if a bit dated. Food was good, bar staff were great, tv had Champions League match I wanted to watch. It has a good gym set up, and breakfast was of a good standard. 20 minutes drive from Terminal 3. All in all worth staying here. Don't expect anything special - this is a...

"The only downside to the hotel is the lack of parking. Whilst you can pre-book reserved parking at the railway station it's a 5 minute walk away, so not ideal with luggage, particularly if it's raining. However, that won't put me off staying again as everything else about it is wonderful! Our room, which was an executive king size, was lovely and big and the bed was very comfortable and much bigger than our king size bed! The breakfast is self service and has a wide variety of pastries and...

"Great staff went over and above to accommodate us "

"Excellent"

"Greta hotel. Staff are lovely, clean room and entrance area. We will be staying again. "

"Service & staff were great … as were the facilities & room .. the only complaint we have is that despite upgrading to the turquoise suite the room was really quite cold despite an extra radiator being provided & remained so"

"Very comfortable and spacious room"

"wonderful experience"

"I would recommend the castle hotel to everyone. Lovely hotel, great location and the staff were so friendly and helpful. On arrival to the hotel, I went to check in, and found I’d booked the wrong date, I was a week early. Expedia did nothing whatsoever to help me, apart from try to charge me the same price of the room again, to change my booking, even though I spend £1000s through them every year. It was my mistake, but I found Expedias response to the situation very disappointing. However, the...

"Great stay, friendly staff, nice room and amazing breakfast, highly recommend "

"Lovely clean friendly hotel with a great pool and a really good breakfast. "

"Caroline at the front desk was so lovely & cheerful ! She overheard we were coming to look at Cliveden for our wedding venue & wanted us to feel the experience & excitement so very generously upgraded us! All staff very welcoming - The facilities 10/10 especially the spa ! "

"Great check in staff, clean room and bus stop into Richmond right outside hotel. "

"It was a beautiful property "

"everything ok"

"Wonderful! The rooms were fantastic and felt new and fresh. The pool was amazing for our daughter and I loved the sauna. Everything was super clean and staff so friendly And helpful. The peacocks were also great. Will be back!"

"Customer service was A1"