The Royal at Dockray

Property class: 3

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Reviews

8.6 out of 10
Excellent
Free full breakfast, a terrace and a garden are just a few of the amenities provided at The Royal at Dockray. The on-site restaurant offers breakfast, lunch and dinner. In-room WiFi (surcharge) is available to all guests, along with a playground and an arcade/games room.

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Restaurant
  • Business services
  • Bar

About the area

Penrith is home to The Royal at Dockray. The area's natural beauty can be seen at Ullswater and Lodore Falls. Travelling with kids? Consider Rookin House Activity Centre, or check out an event or a game at Newlands Adventure Centre. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Penrith travel guide
Map
Dockray, Cumbria, Penrith, England, CA11 0JY

What's nearby

  • A waterfall cascading through a rocky gorge surrounded by lush greenery.
    Aira Force
    16 min walk - 1.4 km
  • A wooden house with a balcony on a lakeside, surrounded by snow-covered mountains.
    Ullswater
    6 min drive - 3.1 km
  • A mountainous landscape with a lake surrounded by autumn-colored trees and snow-capped peaks.
    Derwentwater
    27 min drive - 31.1 km
  • A coastal town with a marina, green fields, and a river.
    Lake Windermere
    48 min drive - 57.4 km
  • Lodore Falls
    41 min drive - 35.4 km

Getting around

  • Penrith Station
    20 min drive
  • Newcastle (NCL-Newcastle Intl.)
    110 min drive

Restaurants

  • The Kings Head
    17 min drive
  • Pooley Bridge Inn
    8 min drive
  • Crown Inn
    8 min drive
  • Troutbeck Inn
    4 min drive
  • Horse and Farrier Inn
    10 min drive

About this property

The Royal at Dockray

  • Family-friendly hotel near Ullswater
  • You can look forward to free full breakfast, a terrace and a garden at The Royal at Dockray. The on-site restaurant offers breakfast, lunch and dinner. In addition to a playground and an arcade/games room, guests can connect to in-room WiFi (surcharge).
  • You'll also enjoy perks such as:
    • Free self-parking
    • A 24-hour front desk, luggage storage and smoke-free property
    • A front desk safe and 1 meeting room
  • Room features
  • All guestrooms at The Royal at Dockray offer comforts such as safes and WiFi.
  • More amenities include:
    • Showers and hairdryers
    • TVs with cable channels and DVD players
    • Coffee/tea makers and daily housekeeping

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The price is 3.286.455 ₫
3.943.952 ₫ total
includes taxes & fees
7 Oct - 8 Oct
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Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 per 24-hour period)
  • Available in some public areas: WiFi (GBP 1 per 24-hour period)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 5 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for in-room wireless Internet: GBP 1 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 1 per 24-hour period (rates may vary)
  • Pet fee: GBP 5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is The Royal at Dockray pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 5 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Royal at Dockray?

Self-parking is free at this property.

What time is check-in at The Royal at Dockray?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Royal at Dockray?

Checkout is at 10:30 AM.

Where is The Royal at Dockray located?

This family-friendly Penrith hotel is within 1 mi (2 km) of Aira Force and Gowbarrow Fall. Rookin House Activity Centre and Ullswater are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Royal at Dockray Reviews

8.6

Excellent

8.6

Cleanliness

9.4

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 39 out of 88 reviews
Rating 8 - Good. 38 out of 88 reviews
Rating 6 - Okay. 8 out of 88 reviews
Rating 4 - Poor. 3 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very recommended!

Very nice hotel,clean good size rooms, restaurant is excellent, proper generous sized breakfast cooked to order.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The village of Dockray, consists of a few farm buildings and The Royal on a very quiet road, in some beautiful countryside near the lake. The staff were all very helpful and pleasant. The rooms were great and roomy. A great loction from which to access the Lakes and coast.
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Unclean + bad service

Unfortunately this hotel has gone downhill. We’ve been returning to this hotel for years and up until this year we have been massively let down. Whilst this hotel is within one of the best locations within the Lake District, the hotel itself has a lot to improve on. As far as cleanliness goes I would struggle to find a clean piece of cutlery no matter how much I swapped my filthy ones. When we arrived there was stains on the sheets that they appeared to try and hide away, and when asked for it to be cleaned or replaced we was told they had no others. When our bedroom was serviced they had not replaced out mugs or spoons, nor had they refilled the tea and coffee. And when asking for more the management seemed rude, as if it was criminal we had asked for more, I think they require more training in attending to customers. Maintenance is no better my partner and I had to cover the holes within the shower head with our hands in order to shower. Most of the furniture is worn and dated and our TV remote was not working properly. Only a few buttons worked. When we spoke up about it they only replaced it within the remote from the room adjacent to us! That our partnering couple was staying in, leaving them with the broken remote. They also only provide single quilts in the double rooms. As far as the food goes it was quite pleasant, especially breakfast; one night we had the BBQ pork belly starter and the crackling was inedible, like plastic.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for phone addicts!

As the title suggests, if you're addicted to your mobile phone then this is not for you as there was no reception! Not that this bothered me, although the poor television reception did! I think the hotel could be described as quaint as most old buildings are, the floor in our bedroom was on a definite slant but then who actually wants to spend time in their room? The food was as to be expected, plentiful, with the pie of the day a definite challenge to even us with a big appetite. Hotel appears to be ideal for those wanting a base for a rambling holiday in the area with the local beers on sale and large selection of gins perfect for post-activity refreshment.
Stayed 4 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all excellent, especially the cooked breakfasts which really set us up for the day,
Stayed 4 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only Hotel in Dockray provided a friendly environment. Room with ensuite was adequate and spacious. Breakfast cereals could be upgraded to include some decent muesli. The suggestion that guests pay £1 for an Internet code should be removed given the price of the rooms. On the whole a good place to stopover.
Stayed 1 night in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and management and the restaurant has some excellent food. Covid restrictions meant no housekeeping, which was a bit offputting.
Stayed 4 nights in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

night stay

2 night stay a week after lockdown eased. Hotel needs updating, but rooms were clean. Bed comfy and shower was good. Food seemed expensive but portions were large and tasty. Breakfast was good choice of full breakfast, scrambled egg etc. Staff were friendly. My only gripe was wifi should be free for guests. Would stay again as it was great for walks which is what we wanted
Stayed 2 nights in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wifi is good. Easy to park

Wifi is good. Easy to park
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay ... The Royal is a great getaway and the staff are very pleasant, this is our second time staying and won’t be our last ....
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodation

Lovely overnight stop, room was comfortable, large en-suite and good shower. Food was delicious we ate in the evening and breakfast. The evening meals were homemade, delicious and very generous portions. We had a great evenNing. Right on the doorstep of Ullswater
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Staff all great and friendly but room was very tired, comfy beds and nice shower but decor tired.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot room

Had the tiniest room above the entrance To the bar. Room had everything for our comfort Bathroom super( wonderful shower and Shampoo products. Because the room was so small it was Too hot. Even though we turned off the rsdiators. Perfect if it had been a very cold night. Only critic! Breakfast unbelievable.brilliant choice. Will be back! Loved it
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Silence and Oxygen

If you want to stay away from the busy, dirty, and bad city life few days you should see this place.
Pub
From the room
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort

Royal

Had a pleasant stay, and the location is great. The staff were very helpful, and the room was ok, if a little dated. The surfaces were in need of a proper wipe, as there was a couple of sticky bits on then. Shower room was quite compact. All in all, not bad.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked two separate rooms
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Good location, rooms need an update.

The hotel was placed in a good location, it allowed dogs which was a bonus. The rooms were a little tired however, worn out carpets, lifted floor in the bathroom etc. It's an old building, but the floor boards were very noisy. The food was mixed quality. The outdoor area was very nice, great for dogs, off the lead was fine (although they could get to the road quickly if allowed) We used this as a half way point for driving to scotland and it was fine.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Staff & service
Not the best room dark and dated decor. Dim lighting as well - not enough light to read by. TV signal very poor we gave up trying to get a clear picture. On the night we stayed there were not enough staff. One girl trying to do everything. Lovely location. Interesting art work.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A nice little place to stay. We stayed for two nights, the staff were very friendly and helpful, the food was amazing, the location was great and we enjoyed our stay. The place was let down a little as it could do with some tlc, a lick of paint and some upgrades in the rooms. This would make it even better. We would still go back as the staff couldn't have been any more accommodating and it was a great place to stay. The food really was excellent, the chef did himself proud with a large party of guests. Definitely worth considering if you're looking for somewhere reasonably priced.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Break

A short birthday break great hotel and staff lovely area. Our 3 time in staying and we will be back.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional but comfy lake land inn.

Stayed here for 3 nights between Christmas and new year. We were on a hill top viewing ullswater within 30 minutes of checking in. If your looking to visit the lakes and stay in a traditional lakeland pub then this is it. Locals pub with excellent beer and food. Traditional build so rooms were small but functional but very nicely turned out. If your looking for a cheap but comfortable stay you couldn't go far wrong here. Yes I would definitely stay again.
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lovely location, friendly staff but hotel a bit shabby.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
dirty bin in room . property requires updating . Service and food just ok
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and friendly

Enjoyed our stay. Staff friendly and helpful. Good location for visiting the Lakes.
Stayed 3 nights in Sep 2018