Khách sạn Playing Place

"I don't think I've ever been made to feel so unwelcome at a hotel or B'n'B. We were using public transport. We were dropped off by taxi at 10am. Obviously we weren't expecting to check in but I've never stayed anywhere where luggage storage isn't available. The owner's immediate reaction was to tell us we check in isn't until 2. She did allow us to leave the luggage but I was taken aback at the unwelcoming attitude. We came back at 2. Owner complained that she had no details about the booking....

"Wonderful stay with very helpful and friendly staff."

"Fabulous stay, wonderful room, very helpful staff and enjoyed our first stay. The only down side was no air con and only a fan to assist with the high heat. Will definitely be staying again."

"Really enjoyed staying here. The hotel was clean and had everything I need. They even had an EV charger powered by Fuuse so was very efficient and ideal. The real superstars were the staff - so hospitable, polite and accommodating! Definitely a hotel that I would recommend and I will definitely be back!"

"We enjoyed our harbour view room very much. There was always something going on around the harbour. it was quite a long way to the main Falmouth attractions so we ate mostly at the hotel . The food and drink at the hotel was quite pricey but perhaps on a par with other hotels in the area. The breakfast was good and plentiful. The staff were helpful . The surroundings were a bit drab and the outside space quite limited and close to the road. The hotel was in need of decoration in some areas....

"The room was clean with usual facilities. Staff friendly. Parking excellent. Breakfast was extremely disappointing. Only toast or cereal supplied as part of the Bed and breakfast charge. Anything else had to be paid for as an extra. This wasn't expected and for the price of the room we feel that at the very least a continental style breakfast could have been supplied. We ended up going to a local cafe for a decent breakfast every day of our stay."

"Lovely place!!!"

"Love this hotel so much"

"Overall wonderful experience! Lovely place within easy walking distance to the beach. Staff were exceptional. Highly recommend."

"The hotel is a beautiful building. Rooms are a reasonable size but the bathroom in particular was in need of updating and modernisation. The reception staff were polite but some restaurant staff need to be better trained! Sunday evening dinner we asked about what came with a fish dish we had chosen as it didn't appear to include potato or rice and were told it was just as shown on the menu. We ordered a side of potatoes at an additional charge of £5 only to find that this dish DID come with...

"Our stay was comfortable and the staff friendly. The hotel is well positioned overlooking the sea, but the decor was a little faded. The breakfast was excellent."

"The gardens and grounds are the saving grace of this hotel. It is set in beautiful grounds with a small private beach a 10 minute walk away. But the hotel is let down by a severe lack of staff (either completely absent or over stretched), very poor breakfast (eggs which are unseasoned and unlike any scrambled eggs I’ve eaten), coffee which was so watery I wasn’t sure what I was drinking) and watered down juice and cheap bread. The bar was often shut and it took the hotel over an hour to open...

"Staff were lovely but the property needs a lot of TLC. The bathroom is tiny but well equipped. Good location for st Michael's Mount but not much else nearby. Bonus was, they offered breakfast included but we weren't hungry enough for a full English breakfast 😟"

"Excellent property and location, excellent staff"

"I watch a lot of hotel programmes so I'm a bit od a critic. Room was very clean and fresh. Friendly welcome and goodbye. Breakfast was nice. Great view of the hills and a short walk into the village"

"Good variety of drinks"

"There are two Plume of Feathers in Cornwall. If you search for the one in Portscatho on Google this one is likely to show up and I made the mistake in booking it. When I contacted them once I had realised my error they said it was not up to them to refund but Expedia - who I contacted. They were helpful and sympathetic - but they said it was actually at the discretion of the host who they contacted on my behalf but they declined my request. I again contacted the PoF to ask them to reconsider...