Khách sạn gần Trung tâm trị liệu nông thôn Ponderosa tại Heckmondwike

"Room was ok . Dull dark decor and v small television. Table light worked but wonky and carpet threadbare in some areas . Clean . Check in was not very welcoming , lady seemed rushed and no pleasantries . Asked for more milk which didn’t get . Meal in the evening was good . Sticky toffee sauce was more like weak caramel. Decided not to stay the night so returned home so can’t comment on breakfast. Staff serving meal v good . "

"Staff members were warm, professional and helpful. The accommodations were solid and as hoped for 😊"

"A beautiful place to stay, would highly recommend. "

"Clean "

"We made our booking via a partner agent on arrival we were told to had to pay for parking which we weren’t aware of. £5 per night. We’ve stayed here many times over the years & never paid for parking . Despite pre checking in online the day before arrival with both guests details there was only 1 set of towels. Room was clean although I found an extremely long black hair in the bathroom I have a blonde bob. Value for money it served its purpose for our hiking break."

"Continental breakfast was good and staff were very helpful. The rooms are a bit outdated, stayed in a double room on the ground floor. And they do need to dust the furniture in the room. Bathroom was modern looking and clean like it had a refurbishment. Staying on the ground floor was a bit noisy at times with doors closing etc and hearing the bar and staff entrance door opening and closing. Overall good values for money and nice to have Co-op and Tesco nearby. Plus the Italian restaurant...

"Avery good stay facilities are excellent "

"Staff all very friendly. Our food, both our evening meal and breakfast were both lovely. The one downside for me was that even though we had a late check out at 12, my husband had gone on to work and at 10:30am my door was opened by a man who announced he was there to do housekeeping. I’d read in a previous review that another lady had the exact same thing happen to her. I’m thankful I had the chain lock on or I would have been put in a very compromised position! Better communication between...

"JUST WOW! 100 out of 100 great place. Loved it."

"Apart from my room which was warm and comfortable but lacked a bath towel, with only a shampoo and a very little round soap being provided, the whole place seemed sad and lonely. The Reception was poorly lit and signed, and was cold and damp; I appeared to be one of only two guests staying on the Saturday night and the guests in the room next to mine kept their television on until 5.15am and periodically seemed to drop something heavy on the floor. I was much later arriving back, after my...

"Staff were rude when checking in, the rooms hadn’t been cleaned. There were ants all over the desk in one room, and rubbish on the floor. I don’t know if they are also long leasing out rooms, but some other ‘tenants’ were noisy until around 1am running up and down corridors and shouting. "

"All were fine and the room was really comfortable. The location was good, just in a walking distance from the station (railway/bus). I was sorry that I didn't read the check-in instruction, but the host was kindly admitting me when I arrived without a prior conversation. I really appreciate. "

"Nice staff"

"Average hotel for cost, would recommend. "

"Didn’t stay in the end. The owner wanted personal ID upfront via a picture When I questioned why he wanted my personal details and asked about GDPR rules he said if I want to cancel just cancel I tried to but it was too late so I lost my money "

"Excellant in everyway.!"

"Lovely hotel, nice and clean. Staff nice and polite. Room lovely and spacious, comfortable bed. Room had everything you needed in it."

"Very nice single room at the top floor"