Khách sạn Ponsanooth

"Staff were lovely but the property needs a lot of TLC. The bathroom is tiny but well equipped. Good location for st Michael's Mount but not much else nearby. Bonus was, they offered breakfast included but we weren't hungry enough for a full English breakfast 😟"

"I had some issues with the cleanliness of the room. I raised them with staff on the front desk and they were fantastic. Fully engaging, very helpful - however the actual people responsible for the room cleaning were not and did not address anything. After nothing changed, the front desk staff moved me to a different room, and I had a good chat with and apology from the hotel manager. Overall, despite the issues with cleanliness, the hotel is well-run and it was a nice friendly place to stay....

"Loved the gardens and direct access to private beach. Dog friendly terrace garden rooms were of a standard rating in.my opinion. No soap replenished in dispensers for 2 days. Stain on bedding sheet. Dog pee stains visible in some public carpeted areas. Unmanned reception, need to ring a bell. The 'bridge dog friendly area' for meals is depressing and isolated, no bell in this area to indicate you need a service i.e. breakast. No background music. Lacking atmosphere. Tables are coffee tables,...

"Absolutely loved our stay here and wish we could’ve stayed for longer.. I didn’t get a chance to use the pool or the spa as we had such lovely weather and we’re enjoying the beach. Staff lovely, comfy bed and lovely shower!"

"Lovely stay ! Very nice room"

"Attentive staff, friendly and caring. Nice and comfy deluxe double room with harbor view. Good breakfast and lovely dinner experience. Would recommend Greenbank hotel for extended stay!"

"Great location and good value."

"Good variety of drinks"

"The staff were great. Was there during Mazey Festival but they made time to check me in and made sure I new everything I needed to know"

"I like the character and location of the property and the staff are doing the best that they can. The property is dated and in need of investment. The bedroom could have been a bit cleaner (hoovering the carpet which did not seem to happen during my stay) and the bedding did not fit the mattress. The staff were kind and helpful though some better manners from certain bar staff would have gone a long way. The food was great."

"I stayed 1 night at Kingshead. The hotel is relatively new built and does not as such have historical charm. It was decorated and equipped very well and in a nice way. Thew room was spacious , tasteful and well equipped. The bed was a large and the duvet large enough for 2 people which isn't always the case. What stood out for me was the kindness of staff, warm, friendly, personable and helpful at any point of contact. Breakfast was delicious with additions that made it different from '...

"A really tranquil and well thought out hotel. Great little touches like including an anniversary card in the room for us, and extra amenities in the spa. The staff were friendly and polite, the food was good quality. We ordered room service and the cheesecake was possibly the best I've ever had, it really was perfect 😂😍 the room was spacious and had a lovely little balcony with furniture, we even saw rabbits hopping around adding to the relaxing, retreat vibes. Overall we would definitely...

"The hotel looks a wee bit tired but the location is excellent. The views over the bay are stunning and you have direct access to the south west coastal path. There was a problem with our room but we were moved to another room. The room decor is lovely. Staff helpful and friendly"

"I don't think I've ever been made to feel so unwelcome at a hotel or B'n'B. We were using public transport. We were dropped off by taxi at 10am. Obviously we weren't expecting to check in but I've never stayed anywhere where luggage storage isn't available. The owner's immediate reaction was to tell us we check in isn't until 2. She did allow us to leave the luggage but I was taken aback at the unwelcoming attitude. We came back at 2. Owner complained that she had no details about the booking....

"Very accommodating staff, initial room was very nice but extremely warm (due to the heatwave). Reception was very accommodating and kindly upgraded us to a cooler room! Breakfast service was a bit slow. Overall ambience of the hotel was very beautiful."

"Helpful staff and nice breakfast"

"Perfectly adequate for my stay, with comfortable and clean room, and very helpful staff"