Khách sạn Portola Valley Ranch , Portola Valley

"We were family of 5. Room we got had a full kitchen, laundry room available. Clean neat. Nice hot tub at the pool. Breakfast simple and delicious."

"I y"

"A great location close to the San Francisco airport. The hotel was very nice. The only problem was parking - late at night it took me over half an hour to find a parking space."

"great stay"

"Good"

"It was nice and contemporary. The downside was that there was a party happening in the pool area (food included), that crowded seating areas and with big kids hanging in the hot tub which was not expected at hotel, let alone Westin! Bathroom item just 1 little body lotion. And the biggest inconvenience is parking. Went around 15 mins just to find parking which we have never experienced at a hotel we paid to stay in. We won’t be returning due to this."

"Staff were extremely helpful and nice. Hotel was clean and conveniently located for a morning flight out of SFO. Great breakfast omelette, cappuccino and croissant."

"The view is amazing , little bit noisy because it’s close to airport you can hear the take landing of airplane. With breakfast included . Except there’s no exemption on the the free bottle water , we get there almost 4pm but because we wanted to see the places in Bay Area and were in a hurry after checking in we got off already without thinking of getting water the 2 free each bottle for 4 of us and the time for free bottle water pick up is 5 pm to 6:30 pm imagine if we wait for the water...

"Good"

"Great stay and great price "

"Excellent stay. Sorry no airport shuttle."

"Check in was next door at the Quality Inn. So as Breakfast which was minimal. They were out of batter for the waffles and I asked if they were going to refill they said no because breakfast was ending in 15 minutes. They were also out of coffee and we had to wait 5 minutes for them to bring more. Tables were few and no one was wiping down until breakfast service was over. Doors in room did not close well to bathroom and we had light shining in from bathroom window all night."

"It was a clean space and my room had a smoke smell however they had put a humidifier In The room so that helped a lot. The AC unit worked well, and bathroom was nicely updated and the water was hot. Convenient location to a shopping plaza and restaurants."

"I liked it all."

"I appreciated the kind staff and it helped me to feel welcomed. Also the room was very cozy and clean. Perfect as a staycation!"

"Average hotel"

"We reserved a suite, but when we checked in, we were told that all suites were fully occupied. The front desk offered us a standard room with complimentary breakfast instead. Since we were expecting visitors and a suite would be much more convenient, we insisted on having the room type we had reserved. After some coordination, the staff was able to provide us with a suite. The suite was very nice—clean, spacious, and comfortable. Overall, we had a pleasant stay. The only downside was the...

"Clean room, awesome amenities"

"I was disappointed by the reception team during my recent stay. Despite arriving with heavy luggage, not a single staff member offered to help or even acknowledged the struggle. A hotel’s front desk sets the tone for the entire experience, and unfortunately this one felt indifferent to guests’ basic needs. I hope management addresses this, as a little attentiveness goes a long way in hospitality."

"Helpful staff."