Khách sạn Portola Valley Ranch , Portola Valley

"If you’re looking for a quiet, quaint boutique hotel getaway, where you have everything you need, but no major frills with lovely scenery, great staff and the simplicity we sometimes need. This is the perfect spot, so enjoyable."

"The property was very well priced and the arrival welcome drink made us feel special and the rest of the trip kept the same feeling going …"

"Overall experience is okay except for on and off power"

"Spent one night at this hotel with family as a break between flights from Hawaii to UK. The shuttle bus (not pre booked) was to time and picked us up with no problems from SFO. Location of hotel is right in front of the bay opposite the runways so great if you are a bit of a plane geek (like me and my daughter) - make sure you book a rear room overlooking the bay! Not many eateries around so we ordered in dominos to deliver as it was 10 pm when we arrived and they let us eat in the...

"Staff was friendly and helpful"

"The hotel overall was clean. However, room service was terrible. They did not clean our room for the 2nd night we stayed even though we told the cleaning crew we were leaving and the room was empty for cleaning. The cleaning staff lady smiled and said thank you. We requested from room service for an additional towel and blanket and never received them. The first morning we went in for breakfast, there were hardly food left and this was at 7:30am. Breakfast was able from 6am through 9:30am. I...

"The air blew on the bed closest to the unit. Blankets on and off all night. The toilet flapper needed repair."

"Clean room, good breakfast. Great for family's. Front desk staff was nice"

"Even though I paid in advance the hotel charged my card again at the time of check in. I’m still working through the details making sure I’m not getting charged again"

"It was a really comfortable room and the beds, shower, etc. was extremely well appointed. Tons of pillows, very thick and snuggly bedding. Huge space. There was a light burned out on the reading lamp but no big deal. My daughter started giggling immediately when she opened double hanging barn style doors to find the bathroom behind it. There were only two minor issues that I didn't think we're up to the level of the rest... The elevator was fairly slow and it felt like for its size the hotel...

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"Room was spacious. We could hear people walking upstairs but at night time it was quiet. Bath and sink drainages were good. Shower water was good. There’s fridge no microwave. No noise from pool. Office is under construction so the reception desk is in a temporary office. We had to wait for five to ten minutes for check-in around 8:30 PM because no one was at desk. There were not many restaurants nearby, but in 1-mile driving distance there are many options. A very reasonably priced...

"Lovely property. I stay there every time I am in the area."

"Room and hotel were Really clean and smelled good. Staff was nice and friendly. I would definitely stay here again"