Khách sạn Pralong

"Nice small hotel with the excellent restaurant. Great value"

"Town was walkable. Rooms were spacious and clean. There was a locker room outside for ski and snowboard equipment to dry and everything. Building is well maintained. The spa, pool and steam room are very nice and needed after snowboarding. The gym is minimalistic but does exist. The restaurant however refused to serve me. Said they were full but there was only one table full of people. More then half of the tables and chairs were empty but was still refused service."

"Lovely family run hotel with great views. Very friendly and welcoming. Room was nice, super hot shower. Good food, own car park. Would definitely stay again if I was in the area "

"Suited our needs well. Close to train station, shops and restaurants."

"I got an upgrade to their 4 star resort Hotel Porta Cervino. It is brand new property and is really good. Great rooms with Balcony, coffee machine, accesible charging points."

"It’s a good location to stay"

"Wonderful stay "

"Breakfast was ok not so great only bread and cereal and egg."

"Good stay"

"This property is amazing. It was, by far, the highlight of our trip traversing Switzerland. Alexandria at check in was amazing. She helped us to navigate and shift our itinerary due to closures. She was beyond kind. Our room, wow, AMAZING! We had a lovely little balcony with direct views of the Matterhorn. We were so very pleased. I highly recommend Schloss Zermatt. Best breakfast and afternoon snacks."

"This was a charming hotel and we enjoyed our stay. The suite with two rooms and two bathrooms was really nice giving us room to spread out."

"Simply amazing wonderful staff and wonderful food downstairs great location."

"Amazing hotel!"

"The hotel is about a 15-minute walk from the main station. It’s clean, offers minimal amenities, and has a great breakfast. Unfortunately, my stay ended on a very negative note. On my last night, I was locked out of my room after reception had closed. There was no visible emergency contact at the front desk, and if one exists, it certainly wasn’t made clear. I tried reaching out via Expedia chat and WhatsApp, but received no response, even while writing this review. As a result, I had no...

"We were surprised to see that we had a great view of the Matterhorn from our room on the 3rd floor! The hotel is an easy walk to restaurants and stores. I messaged the hotel for a pickup at the train station and that worked perfectly to help us get our bags to the hotel."

"We booked a budget room and could not have been happier! The hotel is in an excellent location, and our room was surprisingly spacious and very comfortable. We loved the warm pool, and the free breakfast was outstanding. The staff were phenomenal and went above and beyond. Overall, the value for money in Zermatt was fantastic. From top to bottom, this place was exceptionally nice — we’d highly recommend it!"