Search Hotels Near Pro Rodeo Hall of Fame, Colorado Springs

" ⸻ Booked this hotel based on its 4-star rating and appealing photos, but unfortunately, the reality didn’t match expectations. Upon arrival, it felt more like a 2-star—maybe a 3-star at best. The property is very dated and lacks basic amenities. Housekeeping provides only two very small bars of soap (about the size of a quarter), which is clearly insufficient for a family of four staying five nights—you constantly have to ask for more. There was no room service available during our stay, as we were told via text that they were fully booked. Hot water was inconsistent, and when we brought it up, we were told it happens when too many guests are showering at the same time. The pool was frequently closed for maintenance, which was disappointing. Breakfast service was slow, and at one point they even ran out of plates. To top it off, the hotel bar closes at 9 PM, which is quite early for a property advertised at this level. There are many other issues I could mention, but overall, this stay was very disappointing. I would not recommend staying here—save your money."

"We had two rooms.In my daughter's room the air/heat vent rattled so badly she had to shut it off to sleep. There was an out of service elevator near my room that did not have a sign so we waited and waited before finally giving up. There was a sign on the first floor. Breakfast, which is usually a Embassy Suites specialty, was a disaster. They were out of fruit, bagels, pastry, french toast, sugar for coffee, and hash browns. We arrived 50 minutes before the end of breakfast. I asked the person at the omelet station (the only person in the breakfast area) if they were going to restock. She didn't know. I pointed out that they were out of all of those things. She said, "oh." The line to get an omelet took more that 45 minutes just to place the omelet order. I went to the front desk to see if anyone could restock. They said they would look into it. There was never any re-stock. Meanwhile, I went into the bathroom and both of the toilets were full of poop and would not flush. We feel like we wasted a lot of money on this hotel."

"The room did its job we slept and showered. You can tell it’s an older hotel, holes in the doors broken toilet cover lamps and blow dryer barely hanging on to the wall. The pictures posted online are really nice but in person it’s different. The front office gentleman was very nice and welcoming on the plus side. "

"The receptionist was pretty rude and not ready to take my credit card because my full name was not printed in the credit card. She was not ready to take my husband's card since the room was booked under my name.We had come at 11.00pm with kids and to deal with the rude receptionist and gruesome admission process. Finally when the admission process was over, she gave us a key to a room which had faulty room lock. We had to go the lobby again with luggages n kids (lobby is located outside the building that has rooms)and got a new room allotted. Took almost 1 hour to complete the gruesome process and get a proper room. The room was okay. The comliimentary breakfast was pathetic with very less options."

"We had a bit of trouble checking in, but staff worked hard to work things out so we got an equivalent room to the one we booked. The room was clean and quiet. The breakfast was good, and the breakfast area kept clean. Would stay again."

"The breakfast was awesome."

"Rude"

"Unknown "

"I arrived to check in at 5pm (check in starts at 4pm) and was told that the room that I had initially booked and paid extra for was already given to someone else. Other than that, the property was a older but well kept. The bar and restaurant was very good and convenient, The rooms were clean and the beds were comfortable. "