Search Hotels in Romantic Zone, Puerto Vallarta

"The hotel left much to be desired. Here are some of the issues: 1. Front desk was not welcoming. The individual did not introduce himself, did not smile, did not seem caring or considerate. He was preoccupied with his phone. 2. Room security for the door was average. Knob lock, deadbolt, and metal key. Knob was not high quality. 3. Room had few amenities. The bedroom had little in the way of available plugs for chargers. Temperature control for air-conditioning lacked strong power. No soap. Toilets flush had minimal strength. Beds were comfortable and clean - best feature! Blankets were there to use if needed. 4. Dual shower knobs were average, with lack of clear temperature control. One morning shower took five minutes to sufficiently heat up. 5. Check out was strange and embarrassing. We brought the key down to the front desk, and the desk attendant, without a word, got on a walkie talkie and asked a staff member to look at our room. We waited, feeling like potential criminals. The word came back on the walkie talkie and we were cleared to leave. It was the first smile we saw from him. 6. There is another aspect which is beyond the hotel's control, and tbat is simply that the location isn't fully a clean or safe area for families. It is more a working street, ten minutes walk from the beach, as well as some nice restaurants and clubs in the Zona Romantica. Construction across the street contributed to a sense of disorder."

"Perfect place. Nice beach restaurantes "

"Lovely staff, lovely location"

"Staff very accomodating"

"Staff was great and in a perfect location "

"We loved our stay at the hotel! It's perfectly located in the heart of Old Town. All of the bars and a lot of great restaurants are all in walking distance. We have stayed there before. The last time we stayed there was for 3 days. This time was for 12 days. Only suggestion would be to have a mini refrigerator in the room to keep beverages and leftovers cool and safe. The staff is meticulous at cleaning and very friendly! It's a great place to home base from if you want to do excursions. I would highly recommend this hotel. The beds were comfortable. We brought our on Shampoo and Body Wash as they really didn't have much in that regard. They have a great covered courtyard, so it's a great place to have friend's meet you before heading out. There isn't a bar or restaurant but there are so many of those to choose from nearby. Thanks again for anothee great trip to PV!"

"Nice hotel. I would recommend getting a room at the end of the hotel, as they have a Zumba class in the park in front of the hotel that can wake you up very early. Other than that, it is a nice hotel. "

"GO to Puerto Vallarta! We felt completely safe in the city (both a.m. and p.m.) during our stay. And we couldn't have chosen a more perfect place to stay than Casa Maria. We were warmly greeted upon our arrival. The staff have charming traditions for both welcoming and sending off their guests. Our room was pristine and spacious, with a little alcove to store our luggage and a large closet to hang our clothing. The bathroom has a large shower that never runs low on hot water. The colourful splashes in the room and on the hotel property were delightful. The room had both a ceiling fan and A/C to provide comfortable cooling. Casa Maria has an inner courtyard featuring a lovely pool (we saw staff cleaning the pool and testing the water each morning) and a bar. The daily complimentary breakfast sustained us as we took our morning walks along the Malecon (boardwalk). Drinks are served at the bar later in the day / evening; guests could chat and make new friends. Guests are sheltered from any street noise because all of the rooms are recessed behind the hotel office - we enjoyed very restful sleeps while staying there. We were treated to tapas and wine in El Cava Secreto, the hotel's new wine bar, on our first night. El Cava Secreto has a talented chef; we split several plates of delicious concoctions! We were thrilled with our choice to stay at Casa Maria and would like to send our love to Luis, for making us feel so warmly welcomed in Puerto Vallarta. We will be back! "

"Great staff very accommodating are plans changed and they bent over backwards to reschedule our trip and they were very helpful .."