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Krystal Vallarta

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Krystal Vallarta

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
View from property
Deluxe Room, Sea View | View from room
Reception
Terrace/patio
Bask in the sun on Krystal Vallarta's private beach or unwind at the terrace. Enjoy shopping, a garden, and WiFi while kids play at the children's pool with a waterslide.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Gym
The current price is 2.995.492 ₫
3.594.599 ₫ total
includes taxes & fees
16 Sept - 17 Sept

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Superior Room, Resort View

Highlights

Furnished balcony
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, Garden View

8.0 out of 10
Very good
(26 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Garden View

7.8 out of 10
Good
(31 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Mountain View

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Sea View

7.6 out of 10
Good
(11 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(19 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Superior Room, Ocean View

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Free bottled water
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300

What's nearby

  • La Isla - 3 min walk - 0.3 km
  • Hotel Zone Beach - 5 min walk - 0.5 km
  • Cruise Ship Terminal - 10 min walk - 0.9 km
  • Malecon - 5 min drive - 5.0 km
  • Playa de los Muertos - 7 min drive - 6.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Monkey Business Vallarta - ‬2 min walk
  • ‪McCarthy’s - ‬2 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Krystal Vallarta

Family-friendly hotel near Cruise Ship Terminal
A beach bar, a corner/local shop and shopping on-site are just a few of the amenities provided at Krystal Vallarta. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and beach yoga. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Additional perks include:
  • 3 outdoor pools with a waterslide, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and a porter/bellboy
  • A gift shop, karaoke and beach towels
  • Luggage storage, tour/ticket information and ATM/banking services
Room features
All 388 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 42-inch Smart TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults and MXN 250 to 250 for children
  • Self-parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Vallarta have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Krystal Vallarta?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta on 16 Sep 2025 start from 2.995.492 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Vallarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Vallarta?

Self-parking is available for MXN 50 per day.

What time is check-in at Krystal Vallarta?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Vallarta?

Checkout is at 11:30 AM.

Where is Krystal Vallarta located?

Nestled on the beach, this Hotel Zone hotel is within a 10-minute walk of La Isla and Cruise Ship Terminal. Playa de Oro and Hotel Zone Beach are also within 10 minutes.

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Krystal Vallarta Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 311 out of 1007 reviews
Rating 8 - Good. 241 out of 1007 reviews
Rating 6 - Okay. 186 out of 1007 reviews
Rating 4 - Poor. 136 out of 1007 reviews
Rating 2 - Terrible. 133 out of 1007 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heyvar

Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel to stay in
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
Seems they do their best to provide a good hotel experience at a very low level facility. It’s not a wanna return to stay place sorry to say. The food/restaurant options are at best cafeteria type dining experience. The staff are attentive and try to help hotel guests as best as they can. Overall, it is not a place I’d return to stay.
Stayed 4 nights in Aug 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
We were there for the SKIF karate. The buffets were not very diverse and the cost of 430 pesos per person each meal was definitely not worth it
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria S

Liked: Amenities
X
Stayed 2 nights in Aug 2025

6/10 Okay

Joel

Adequate
Stayed 1 night in Jun 2025

4/10 Poor

ALEXIS MARLENE

Disliked: Cleanliness, staff & service, property conditions & facilities
Hi, I stayed here for with my boyfriend for our summer vacation, and we were the ONLY Americans in the whole resort/hotel, It was all local people. Partying went on till 1AM, the rooms was dirty when arriving, the paint from the ceiling was falling apart in the shower, the toilet seat was broken, the bathroom vent was leaking water all over the place, and shower didn’t drain, nor bathroom sink. Just be aware black mold was everywhere, and the resort/hotel is DEFINITELY not what the pictures show online.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rosalba

A
Stayed 4 nights in Jun 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our best vacation experience, thank you to all your staff very friendly.
Stayed 10 nights in Feb 2025

4/10 Poor

Ramon

Liked: Cleanliness
Disliked: Staff & service
Not ok! They entered my room while I was away after I checked it, in the evening, whith a Do Not Disturbe sign
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 14 nights in Feb 2025

10/10 Excellent

janice

The staff was extremely friendly. The Expedia staff was wonderful. We had a great stay here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. You can catch public transportation outside the hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2025

6/10 Okay

Daniel

STAFF AND ADMIN ARE A DEFINITE STRENGTH ~ CONSTRUCTION NEXT DOOR (CANNOT BE HELPED) obstructs ocean ~ FOOD BUFFET WAS JUST OK
Stayed 2 nights in Apr 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Easy access to beach, city transportation, port and other points of interest. Only downside is that there was noise near pools and beach do to construction.
Stayed 5 nights in Feb 2025

2/10 Terrible

Ricardo

Disliked: Property conditions & facilities
I liked the customer service. I hated the downsizing of resort. The elimination of 1 pool , restaurant, bar and other amenities. Very poor communication with public. I felt decieved. Only 1 restaurant in service. The same menu all day. Pitiful. I won't go anymore. I believe this resort is going to be a at best 1 star huge motel. I wish it weren't true.
Stayed 2 nights in Jun 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t mind construction so much as the restaurants being closed so no choice
Stayed 11 nights in Feb 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service
Disliked: Amenities
Sketchy maid service, had to wait till afternoon to have out room serviced.
Stayed 5 nights in Mar 2025

8/10 Good

agapitus

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Mar 2025

10/10 Excellent

Álvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2025

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, property conditions & facilities
Make sure they provide the right information you picked two beds and they give you what they want add the people who is going because they up charge for every single tho dog as well as the parking
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
It was on the beach
Stayed 2 nights in Mar 2025

6/10 Okay

Dorrie Anne

Liked: Cleanliness, staff & service
The place is a bit rundown.
Stayed 7 nights in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction all around.
Stayed 1 night in Apr 2025