Khách sạn Punta Sam

"This was our first time at an Excellence and we would definitely come back. The property was beautiful, the pool, restaurants and bars did not disappoint. The best part though was the exceptional service and hospitality of the staff! We stayed in a two level terrace with private pool, though the space was very nice, the pool was not heated so we didn’t use. We did love the large lounger on the terrace and even took an afternoon nap out there. Many restaurants to choice from all were great except...

"such a beautiful and meticulous property. the service and food was amazing. the property is well kept and a nice little oasis. i loved all the activities they offer. 100% recommend and will be back"

"Excellent facilities, swimming pool and friendly staff"

"Everything was fine more or less. Liked the place service needs to improve "

"The property looks nice but for a so-called 5 star resort lacks attention to details. The pools, restaurants and food are great which give a luxurious feel but the remaining amenities are average. We had a 4 night stay and kids activities like Zipline and Rock climbing were unavailable during the entire stay which raises questions about their family friendliness. Our 6 yo soon got bored after couple of days of pools and beach. We had mentioned our kids birthday celebration on our reservation...

"Pros: pools are nice, bartenders give good service, rooms are large and clean, easy for kids to eat whenever they want. The beach is actually very nice with cabanas for shade and good service from The bartenders. Long and difficult check in, food is not great at all, drinks never taste that good. Long waits for eating dinner bc you can’t make a reservation so be prepared to show up early and wait for very mediocre food. "

"We came here with 2 babies and a 4 year old and grandparents. Everyone had an incredible food! Food was great! Service was excellent! Nothing felt too rushed! Pools and hot tubs were very accessible and I love that it’s not a huge resort so it was very easy to get around with children! "

"Been to Mexico 6 times. This resort is by far the best. Don't hesitate to book here. Staff are amazing. And everything is clean and perfection."

"Nous avons vraiment adoré cet endroit. Magnifique plage très calme, chambre sobre et spacieuse, excellent service. Aucune attente aux restaurants et excellente nourriture pour un tout inclus. Nous avons aimé notre petite piscine privée (casita)."

"We had an amazing experience at this resort! The food was incredible, the service from everyone was top-notch, and the all-inclusive experience made everything so easy. The rooms were beautifully updated, and beach access was super convenient. We had so much fun and will definitely be back!"

"The food is delicious. The pools are great. The lack of activities and entertainment day and night made the time spent boring, all you have to do is go to the pool or the beach."

"The resort is beautiful and I enjoyed the food options. Only complaint was the elevator in our building wouldn’t always be working."

"Great staff, beautiful property!"

"Everything was amazing "

"I would strongly caution anyone considering staying at Oleo Cancun Playa All Inclusive Resort. Within hours of arrival, it became clear the property was not safe or as described. The most concerning issue was that our room door did not have a functioning lock, which is a basic safety requirement. There was also no carbon monoxide detector, raising serious concerns about overall safety standards. Shortly after eating at the resort, I became severely ill, to the point where I could not leave the...

"It was very family friendly and a great staff. Pleasant and very hard workers"

"Staff was"

"Second time traveling to this resort and it is just as amazing as it was the first time. So sad to be back home but excited to revisit!"

"Family friendly resort. Staff and services were excellent. Food was amazinnggg! Will definitely come back. "