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Excellence Playa Mujeres - Adults Only All Inclusive

5.0 star property

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Take advantage of an adjacent golf course, 7 poolside bars and a swim-up bar at Excellence Playa Mujeres - Adults Only All Inclusive. This property is a great place to bask in the sun with a private beach, beachfront dining and a beach bar. Treat yourself to a massage, hydrotherapy or a facial at the on-site spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include kayaking, sailing and scuba diving. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
The current price is 13.988.814 ₫
17.033.949 ₫ total
includes taxes & fees
27 Apr - 28 Apr

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite Spa or Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Spa or Pool View

9.2 out of 10
Wonderful
(92 reviews)
  • 75 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Swim Up Suite Spa or Pool View

9.6 out of 10
Exceptional
(35 reviews)
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

View from room

Two-Story RooftopTerrace Suite Spa or Pool View

9.2 out of 10
Wonderful
(7 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

9.6 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

9.6 out of 10
Exceptional
(7 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Suite Pool View

8.0 out of 10
Very good
(5 reviews)
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down duvets, free minibar, in-room safe

Terrace Suite With Plunge Pool

8.8 out of 10
Excellent
(14 reviews)
  • 149 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Playa Mujeres, a neighbourhood in Punta Sam, Excellence Playa Mujeres - Adults Only All Inclusive is next to a golf course and on a private beach. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Playa Tortugas. Ka'Yok' Planetarium of Cancun and Cancun Cultural House are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Punta Sam travel guide
Map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Mujeres Beach
    Mujeres Beach
    8 min walk - 0.7 km
  • North Beach
    North Beach
    47 min drive - 9.4 km
  • Punta Sam Beach
    3 min drive - 1.8 km
  • Punta Sam Ferry Terminal
    3 min drive - 1.8 km
  • Playa Mujeres Golf Club
    4 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    38 min drive

Restaurants

  • The Deli
    6 min drive
  • El Suspiro
    7 min drive
  • Don Fernando Lobby Bar
    5 min drive
  • Cafecito
    5 min drive
  • The Market Kitchen
    7 min walk

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

Luxury all-inclusive property located in Playa Mujeres
Take advantage of an adjacent golf course, 7 poolside bars and a swim-up bar at Excellence Playa Mujeres - Adults Only All Inclusive. With a private beach, beachfront dining and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to a massage, hydrotherapy or a facial at the on-site spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include kayaking, sailing and scuba diving. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools, along with pool umbrellas and a swim-up bar
  • Free valet parking
  • A round-trip airport shuttle (surcharge), barbecues and wedding services
  • ATM/banking services, a porter/bellboy and a vegetable garden
  • Guest reviews speak highly of the dining options, beach locale and pool
Room features
All 450 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with Jetted bath and free toiletries
  • 55-inch Smart TVs with premium channels
  • Furnished balconies or patios, separate sitting areas and eco-friendly cleaning products

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Hot tub
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • 11 bars/lounges
  • 11 restaurants
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Oregano
  • The Grill
  • The Lobster House

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
Excellence Adults Only All Inclusive
Excellence All Inclusive
Excellence Playa Mujeres Adults
Excellence Playa Mujeres Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive
Playa Mujeres All Inclusive
Excellence Playa Mujeres Adults All Inclusive
Excellence Adults All Inclusive
Excellence Adults All Inclusive All-inclusive property
Excellence All Inclusive Adults Hotel
Excellence Playa Mujeres All Inclusive Adults
Excellence All Inclusive Adults
Excellence Mujeres Inclusive
Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
Excellence Playa Mujeres All Inclusive Adults Hotel
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Frequently asked questions

Does Excellence Playa Mujeres - Adults Only All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Excellence Playa Mujeres - Adults Only All Inclusive?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Excellence Playa Mujeres - Adults Only All Inclusive on 27 Apr 2026 start from 13.988.814 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excellence Playa Mujeres - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Playa Mujeres - Adults Only All Inclusive?

Valet parking is free at this property.

What time is check-in at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Excellence Playa Mujeres - Adults Only All Inclusive?

Checkout is at noon.

Does Excellence Playa Mujeres - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Excellence Playa Mujeres - Adults Only All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Mujeres Beach, Punta Sam Beach and Punta Sam Ferry Terminal. Playa Mujeres Golf Club and El Meco Archaeological Site are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1083 out of 1436 reviews
Rating 8 - Good. 197 out of 1436 reviews
Rating 6 - Okay. 94 out of 1436 reviews
Rating 4 - Poor. 25 out of 1436 reviews
Rating 2 - Terrible. 37 out of 1436 reviews

Reviews

Verified

6/10 Okay

Narpinder

Liked: Cleanliness, staff & service, property conditions & facilities
Limited Restaurants, Buffet only in morning. Restaurants close without notice and few open get too busy. Even there app will show all restaurants open but not the case. Property and staff are excellent
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good experience. We did have have issues with the staff being a bit snarky in the restaurants. Nothing major was requested however they were very weird ab
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

JACKSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It i
Stayed 2 nights in Mar 2026
Verified

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff, and nice layout
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view was obstructed . Other than that everything was perfect.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Thomas Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and helpful
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy buena limpieza, el personal en general muy amable, la comida buena, excepto restaurante francés exigen vestuario especial y estás en hotel de playa
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

kyoung hwa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good👍👍👍👍
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dennis Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was always clean, staff was amazing…⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Paulino

Liked: Cleanliness, staff & service, amenities
We absolutely loved our stay at this property. The ocean view was amazing!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Everything was spotless. We had a swim out room in the lazy river and loved everything about it. This was our first time to this resort and we are planning on going back next year
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at Excellence Maharas, and we spent the day on the beach. The service from Josue and Floricel was outstanding friendly, professional, attentive, and incredibly fast. They treated us with genuine kindness and made the entire experience feel special. Our room was excellent as well comfortable, clean, and beautifully maintained. What really impressed me was that the director and assistant director personally took time out of their busy day twice to ask how we were enjoying the facility. That final touch showed me this place truly cares about every guest. Because of the way we were treated, we will absolutely return. Truly exceptional service all around. ⭐⭐⭐⭐⭐
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was overall an excellent resort. It was very clean including the rooms. Staff were very friendly. The check in experience was great! The food was delicious, plenty of restaurants/food selection at this resort. We had a great time. The reason for the 4 star and not a 5 star review: I tried to contact the hotel directly before attending to confirm our reservation as we booked through Expedia. I was only able to speak to a call centre and I was told there was absolutely no way for me to speak to someone at the hotel and that there was no way to confirm the reservation as I had booked through a third party. I thought this was bizarre and made me feel uneasy not knowing our reservation was confirmed with the hotel directly. Poolside drink service was slow and there were a couple occasions where we would order a drink and it didn't show (even with a tip). This was our Honeymoon, we received a card to bring to a restaurant of our choosing for a romantic dinner which included a bottle of wine. Our waiter began to go over the wine menu and we made a decision. We were then asked if the wine was to be charged to our room, we declined as we thought a bottle was included with our experience. We were provided with a bottle of the house wine which seemed redundant as we could just order as many glasses of house wine as we wanted. The overall dinner experience wasn't anything special. This resort was a bit too expensive for what it was.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms, amenities, activities were excellent. Really enjoyed water volleyball and sailing. On property restaurants were a mixed fare. A couple of restaurants were not even average. Other than that we had a wonderful stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Room was always well kept. The staff service always went above and beyond to take care of us. Would suggest this beautiful place to stay.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Sengul

We had such a great experience
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Otnely Suarez

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cindy S

Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and comfortable, the staff was wonderful. only complaint was people that saved chairs at the pools but never used them
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Gabriel Di

Liked: Cleanliness, amenities, property conditions & facilities
Chambre deux étages excellent !
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Flawless service, super clean! We loved it and will be back!
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Andrea G.

Nice resort. Rooms are dated (some are renovated apparently) and housekeeping was spotty - some days our used glassware wasn’t removed and we weren’t restocked. Our fridge was left open 6 out of the 9 days we were there. Likes: the spa was amazing, very expensive but worth it. Great shows and nightlife. The food was generally very good. Spice was our favourite with The Grill a close second - and we are foodies. Pool service was consistently good. Not so great: alcohol and cocktails were terrible. Often undrinkable unless you ordered something super simple. Watered down and no to shelf available unless you are Excellence. I even wondered if they replaced the half decent with cheap.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The staff made every effort to keep our room spotless and well supplied. The food - including room service - was excellent.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Darragh Michael

Liked: Cleanliness, amenities, property conditions & facilities
I can not say how much we loved our stay at Excellence Playa Mujeres!! The service is top notch. Every single staff member was such a pleasure and accommodating from check in to check out. We have stayed at the Jamaica location twice before and were equally happy. We will be returning to another location for sure on our next vacation. Thank you so much Excellence for another Amazing experience.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, amenities
Food was excellent. Great drink service. Beautiful property
Stayed 4 nights in Feb 2026