Khách sạn Queens Village

""I was disappointed with the service during my stay. Upon check-in, the front desk staff remained on a personal phone call and didn’t offer a simple greeting or 'hello.' The lack of professionalism continued at checkout; when I returned my keys, I wasn't acknowledged at all—no 'goodbye' or 'thank you.' The staff seemed more interested in their phones than the guests. Better customer service is definitely needed.""

"Staff"

"Quick and easy check-in, a very good-sized room, and the elevators are fast. Great location just two blocks from Grand Central Terminal, but not in a crazy busy area, which makes it perfect. Would definitely stay here again—thank you!"

"clean. great location "

"Todo muy bien "

"Good location and room"

"Room was very clean, and extremely quiet. Staff were friendly and helpful. The location was convenient and near Central Park, the subway and numerous stores. It was a little more expensive than I hoped to spend but overall a great value for NY. Look forward to staying here again."

"The room was good and the location is excellent, our room had some noises which kept my wife up and there was a nearly $45 a night destination fee. If there is noise for you, you can ask to switch rooms. "

"Clean room. Nice staff. Good location. Only thing I would I would say that is negative is the elevator being backed up all the time."

"MUY BUEN HOTEL, EXCELENTE TRATO DEL PERSONAL, Y MUY BUENA UBICACION, SOLO LA HABITACION ES PEQUEÑA PERO TODO FUNCIONABA."

"Nice hotel and convenient location to Time Square and subway. Concierge was super nice and helpful. Free breakfast is a bonus in the expensive city. Would stay here again. "

"Room was clean. Staff checked on us. Staff had to bring extra coffee pods late at night. Excellent professional service."

"It was in a great location for getting around. They had a lovely rooftop bar."

"Room was small and loud - staff was rude and not helpful "

"Great location right in Times Square, making it easy to walk to major attractions and catch the subway. The hotel has a modern, trendy vibe with clean, comfortable rooms and nice city views. Staff are friendly and helpful, and the overall atmosphere feels lively but still relaxing inside. Solid choice if you want style and convenience in the heart of the city."

"breakfast is good. they gave voucher to use at the coffee next door. "

"Breakfast was good if you got there before it got busy. Then they started running out."

"The room was comfortable. We liked that we got clean towels daily. The front desk staff was helpful and polite. The breakfast was delicious and fulling."

"It was dirty with pills and bloody wrapped up paper,. Maybe a pad. I didn’t open it. No soap in the bathroom and stains of blood by the window. Didn’t stay, and the front desk is fighting me for a refund. Immediately left and booked another room in a different hotel with my 3 kids "