"I had a very unpleasant and unacceptable experience at this hotel.
When I entered my room, there was a strong odor. After looking around, I discovered dog feces on the carpet. I immediately went to the reception and reported the issue. I was told that the hotel is pet-friendly, and receptionist came and removed the feces.
However, the situation became even worse — later, I found more feces in another area of the room. This clearly shows a serious lack of cleanliness and proper housekeeping standards.
Being a pet-friendly hotel is not an excuse for poor hygiene. On the contrary, it requires even stricter cleaning procedures. It is unacceptable that carpets are not properly cleaned, and I had to spend at least one night in a room contaminated with animal waste.
This experience was extremely disturbing and disappointing. I would not recommend this hotel to anyone who expects basic cleanliness and hygiene"