Search Luxury Hotels in Rapid City

"Ignored by staff, hot tub was cloudy and just unclean, constant AI texts from property. They held a $50 dollar deposit with out telling me and then kept $9 dollars of it as a resort fee. Very disappointed,will not be returning. "

"The pool was the best time I had in while"

"Quiet and friendly."

"Floors had not been cleaned from previous occupant, nor had the toilet, which had a ring of filthy scum around the bowl. There were visible crumbs across the floor and my socks stuck to a large spill in the kitchen area and I mopped it up with a bathroom washcloth so I could walk through the area. The pillows were lumpy and uncomfortable. The blanket was thin and not warm. The kitchen sink was dirty and there were no drain plugs in either the kitchen or bathroom sinks. The desk chair was broken and there were stains on the furniture. In the lobby, the hot water urn was lukewarm water, which tasted like coffee, and there was no sugar, only sugar substitutes."

"The suite was well appointed. Renovations are modern and very nice. Sky bar and pub were fantastic. Be ready to valet for almost $30 before tip. Staff was friendly and helpful with suggestions. Starbucks is understaffed in the morning. "

"Second time I've seated elevations first time was what drew me back for the second second time. The air handler in the room really didn't do anything luckily it wasn't that cold out so didn't need much heat. The refrigerator really didn't work either at all. Kind of disappointing all all. It's a nice enough place to stay and I would recommend doing it. But some of the facilities in the room I had the second time were not up to par"