Khách sạn Rattlesden

"On arrival at 2:45 for 3pm check in we were told by the girl it was £15 for an early check in, at £1 a minute we said no thank you we will sit in the car. We said there was coffee pods in the room but no Coffee machine, she said oh I don’t know, so that was the end of that. Next morning with another guest we were trying to get into the pub area, only to find both doors were locked. The same girl as yesterday eventually opened up and said you should use other door, when we said we did she said...

"Very pleasant location. Very friendly and helpful staff. Only minus was that none of the electric chargers were working. But we would definitely return"

"My room and sheets and towels were spotless, check in and out was very easy and it was lovely to have air con during the heatwave!"

"Great property and rooms"

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"Room & bathroom were small but clean a well kept, very near road , unable to have windows open due to a warm evening. The room did have AC"

"Wonderful clean room with many amenities. Exceptional dinner and breakfast all served by very friendly staff. Hotel is in a beautiful setting with lovely large patio, plenty of outside comfortable seating with marvellous views across the gardens. Second time we have stayed here and will definitely be back again!"

"There is much to like about this place, however, its age presents challenges for the owners in balancing the rustic qualities with modern facilities? Would I stay here again, probably not, especially in the summer. It was impossible to sleep without air-conditioning, and, bearing in mind that overnight accommodation is the primary reason for booking. It was so hot, that I left on the second night of my stay at 4.30 am to drive home. Indeed, my friends made alternative arrangements when they were...

"Excellent welcome from Concierge taking our car, great guy. Good reception staff. Arrived back in evening for a drink after dinner, bar staff fairly dismissive that I was an inconvenience from one young lady especially.took a while to get served probably around 15 minutes after being told to go sit in the lounge. Still I won’t let one rude member spoil an enjoyable stay. On departure again the concierge was very helpful and friendly."

"L"

"Excellent room for my stay. Every detail thought of and provided to a high standard."

"The hotel could use a serious renovation."

"Lovely cool clean room Amazing breakfast"

"We thought we’d booked a room and were given a suite on two floors which was novel. The staff were great and the breakfast fine. Dinner was excellent although a little expensive although I may be poor of date. We didn’t have time to try the pool but it looked good. You do have to book a time slot. We would stay again but prefer a room in the main house."

"Location was good, right off the highway. Lots of free parking. Staff were very friendly and helpful. Restaurant was very good. We didnt have the breakfast. Shower was nice had a bathtub. Beds were ok pillows were hard and not very comfortable. Would stay again."

"Lovely location and tranquil setting. However our stay did not include breakfast and at £13 each we gave it a miss. Plenty of parking outside, although there were very few staff around, we had to call the hotel to get someone at reception."

"Staff were polite and friendly, room was clean with everything you need for an overnight stay, with a shower and bath. Parking in property car park, just need to register your car on arrival. Breakfast was well presented and tasty."