Khách sạn Rio del Mar , Aptos

"Was great and love the villas for larger families! I will say housekeeping was a bit of something that I really didn’t understand it and was late to asking for room service day of"

"This property is very nice the staff are excellent the location is excellent if you're looking for hanging out at the beach two blocks away would highly recommend staying at this resort I will stay there again when I go back to California in the future for sure"

"This was by far the worst check-in experience I’ve had ever. I called the hotel just to confirm what name came through and the so-called manager answered super rudely didn’t even give me a chance to explain what I was looking for, and he said you have to contact where you booked through. That is no way to speak to someone who’s actually booking for services with you. I then called Expedia customer service and the agent was able to have the name change reflect on their system and mentioned they...

"The picture shown is a bit deceiving. I found myself trying to figure out where it was taken in the lobby, didn't really look like this. They charge $22 per pet, per night, and supply NOTHING. They don't even have bags for you to pick up after your pet, which we always do. Fortunately we had our own. One of the person minding the desk was not good with English, and I couldn't understand him. We were required to pay when we arrived, and the total was not correct. Supposedly he corrected it before...

"You can hear everything from other bathroom flushes to people talking outside. DO NOTGO SWIMMING the pool is dirty plus the furniture is stained and no towels outside. Don't get me started with the front desk. I could understand if this was a motel that was cheap but this place was not cheap. "

"The accommodations were nice and the beds were comfortable. The breakfast was much to be desired."

"The driveway into the hotel was confusing. It needs better signage. The room was basic. It had what I needed. Staff helped me with wifi issues. I was disappointed that the onsite restaurant was not open late night. The hotel location is good for travelers with a car since the area is not very walkable."

"Clean, easy to get to and check in. Not fancy but good price, good value. Was on long drive and just looking for a place to sleep for the night and this was a good choice."

"The front desk Monica was amazing! We had a minor inconvenience and they accommodated us and made sure the rest of our stay was stress free. Would definitely come back. "

"Staff was amazing , room was ok for the price "

"Quite and clean room good customer service "

"Great staff and room"

"Staff was responsive to our needs. "

"Slowly updating, good location for what we needed. "

"we unfortunately got placed near the exit and on the day of the local soccer tournament, the foot traffic and slamming of the doors throughout early morning made the whole stay extremely unpleasant. "

"Great stuff. The room was clean and well maintained. I would recommend the hotel to friends and family."

"ANTS 🐜 WOKE UP TO ARMY OF ANTS CRAWLING ALL OVER DRESSER!!"

"Yes "