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"Room very clean and housekeeping in attendance. Breakfast - chaotic but a very busy period for hotel; staff multi-tasking perhaps a bit too much; guests not too sure where anything was located at buffet; no room-check 'just turn up' gives impression of low-value aspect. Everything else, fine."

"Recommend improved breakfast set up and cleaning in dining spaces."

"Good location on outskirts of the city."

"Fantastic modern hotel."

"We really enjoyed our visit, liked the hotel which had a cosy friendly atmosphere. Clare was particularly helpful when our television would not work, she made two visits to our room to resolve the matter to our satisfaction. Clare was also very chatty and friendly when we had other queries, a valuable asset to the hotel."

"This is a supposedly high end hotel charging an exorbitant amount of money on the basis of its riverside location but failing to deliver on the basics such as cleanliness, maintenance and managerial oversight. We arrived 18 minutes before the stated check in time of 1500; on asking if the room was ready a very loud receptionist informed me in no uncertain terms that check in was at 1500. I suggested we did the paperwork by which time it was 12 minutes before check in but she would not budge on...

"I unknowingly booked a handicap accessible room. They could be more clear about this in their room listings."

"Extremely clean, spacious room with a comfortable bed. Great service from a young but clearly very capable staffing team."

"Clean room, tasty breakfast"

"Really nice and regrettably brief stay at this wonderful bed and breakfast ran by a lovely couple. I was made to feel at home from the start and the hosts went out of their way to help make my stay as comfortable as possible (including an offer of a lift to a local pub!). Breakfast was really high quality and ample. I will definitely look to stay again! Thank you!"

"Clean, modern , spacious and friendly staff. Overall a very good experience"

"No receptacles in the bathroom are our only complaint."

"Such a lovely hotel with lots of history, 8 minute walk to the town. Beautiful decor and extremely friendly and helpful staff from the reception staff to the bar staff. They upgraded our room for free due to a celebration booking and could not have been more lovely. Thank you!"

"We usually stay here when in Cambridge. I think this was our first visit under new ownership. The place was great as usual. The staff were friendly but clearly stretched too thinly. We waited in the bar for service and eventually went elsewhere. The wait for breakfast to arrive was around 40 mins. It proved difficult even getting clean cutlery. When asked about our stay at checkout, we mentioned the slow service but got no response or enquiry suggesting it was a well recognised problem."

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"todo ok"