Khách sạn Rocheport

"Room clean, smells clean, friendly staff, great breakfast."

"All good"

"Review Title: HEALTH HAZARD: Severe Bed Bug Infestation & Hostile Staff ​Review Text: ​DO NOT STAY HERE. I checked into this property on [Insert Date] and immediately discovered that the room was heavily infested with active bed bugs. ​When I brought concrete evidence to the front desk staff, they completely refused to acknowledge the issue, lied saying "there wasn't anything," and aggressively refused to issue a refund. Because of the unsanitary and hazardous conditions, I had to immediately...

"The conference space was great and the staff were very accommodating"

"Room was clean & had plenty of space."

"There was breakfast every day, but it was very bland, but all the basics were covered. There was no business area and no pool or hot tub but the hotel was very new. Very clean"

"Crisp, fresh white linens, convenient parking for access to 2 entrances near the elevator, easy operating room darkening shades…and a night night in the bathroom, friendly staff at the front desk."

"Tried to check in. The whole lobby had a very pungent smell and dim lighting. The room I had booked was unavailable because the roof was leaking and the room was wet. They offered me a different room at a discount, but the whole place seemed run down and way too close to the noisy highway. I just had them cancel my reservation."

"They put us on the 1st floor as requested, but not sure if that was coincidence or not. We had dogs, and got put towards the back door. That would have been nice, getting the dogs in and out, but the back door was broken, could only go out. On the room, sat in the chair, which looked like it was out of the 1970s, and it smelled like urine. Breakfast was decent, nothing special."

"I loved it so much"

"Mucha tranquilidad"

"Room was clean, but the halls and common areas could have smelled better. The staff was task oriented and kind. Great parking options!"

"Had a great time"

"We were there from Sunday to Wednesday and they didn’t clean our room once. If you need clean towels or want the garbage taken out, make sure you ask."

"I really enjoyed my stay here. Some reviews were negative but after seeing thus place for myself I gave it 5 stars the rooms were great and the beds were so comfortable. I especially love the lodge decor."

"The air conditioning didn't work and the room was 80 degrees, then got put in a room with 2 beds with 5 people and still didn't sleep well! Even had to pay for breakfast!👎"

"When I walked into the room it smelled like smoke (got a non-smoking room). Light didn’t work in the bathroom, the bed cover was stained. There was no way I was gonna sleep in that bed. Even the guy cleaning was dirty. I went back to the front desk and told them. They gladly refunded my money, the only problem was I don’t know where they credited it to because I never received it. When checking it went to an account number I don’t even have. So I ended up not getting my credit. If I was you I...