Khách sạn Rochester

"Beautiful country house hotel with exceptional staff. Good central location for exploring the Borders. We had a great stay and look forward to a return visit."

"Hotel is large and difficult to manoeuvre with suitcases. Room was dated, but river view was lovely."

"Staff very helpful and friendly. Good food and varied real ales. Excellent bedroom, always clean."

"Pub was dated, and our room had a shower/toilet in a pod, so read the small print when booking. The pod was extremely small with little room to manoeuvre and the extractor fan did not work. Also music could be heard in our room from downstairs. The positive is the shower was warm, the staff extremely friendly and the breakfast good. Also the local clientele were warm, friendly and welcoming"

"Hugh comfortable beds"

"Wonderfully clean bedding. But not a single hook or peg to hang the jackets. Nice quiet place to spend a night. Happy overall. "

"We booked this at the last minute as we were travelling up to the Scottish borders and wanted to break the journey due to the extreme heat. We arrived very late (about 11pm) but we had called the hotel in advance and one of the staff agreed to wait for us. When we did arrive we were greeted with a very warm welcome. Our one regret is that we didn't have time to make use of the observatory (yes you read that right!) All staff very friendly and helpful and loved the breakfast"

"Great location in the town of Kelso. Staff helpful and friendly. Peaceful garden overlooking the river."

"Absolutely charming visit. Food/Restaurant was excellent."

"I can highly recommend the Pheasant. The staff were excellent, the rooms were small but very well appointed, dinner menu was interesting and varied, breakfast was great. Location was perfect for Kielder Reservoir and in the middle of beautiful Northumberland countryside"

"Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

"Comfortable and quiet room with the best welcome treat ever. Good quality breakfast"

"We enjoyed our stay at Balcary House Hotel. The surroundings were lovely and the building was beautiful. Staff very helpful."

"Fantastic location room and staff"

"This was a good stop-over hotel. It's not conventional - just a few rooms but a well-stocked help-yourself breakfast room, and it worked well for one night and the owner, Julia, was lovely and helpful. The room was relatively small - but well appointed and tea/coffee options and bathroom toiletries were all good. It was really warm in the room which was even before the heatwave, and the blackout curtains really needed to be closed for privacy as there is no blind/net curtain which did stop...

"Lovely setting with very friendly and helpful staff."

"There was a large party downstairs (floor below) on the Saturday night we stayed there. Music from DJ was very loud and pounding/felt in our room until after midnight preventing sleep. The Restaurant was unavailable due to the party. I wouldn’t recommend booking a room on this property when the downstairs facilities are booked in this way."

"On entering the hotel you will be met by warm and inviting staff. off to the left of the reception is an insanely stocked whisky lounge but prices are on the steep side for you average dram. There is a 24 bar located en route to the rooms and an Aperol was £18!!! scandalous. Charlies is the main restaurant and breakfast area. breakfast was good but the plates were weirdly small, slightly bigger than a side plate. the smell of the “Smokies” reeked out the lobby at the lifts and filled the...