Thank you very much. you are always welcome

Thank you very much

Good morning, I honestly don't understand your review. On the Expedia.com website you will find the check-in times where it is highlighted that the maximum check-in time is 8pm and on request extended up to 10pm. We have had no news other than that you would arrive by 10pm. We tried to contact you and exceptionally waited until midnight. Then without further news we closed and notified of the closure. Everything was free while we had to pay a person to wait for you. I honestly don't understand this punishment. All the best

Vielen Dank, ich hoffe, Sie bald wiederzusehen und wünsche Ihnen alles Gute

muchas gracias

Grazie mille Lidia.

Thank you very much and All the best

Good morning I'm sorry about what happened and I confirm what you said in the email. But I believe there was a misunderstanding in agreeing on the transfer of baggage. Normally when we see customers with large bags we ask the customer if he wants to leave them momentarily at the reception, especially if at that moment only Mr. Franco is present (he is 83 years old) and we ask if possible to take him to the room ourselves at a later time when one of our family members arrives. Shortly after, however, you took the luggage yourself. For breakfast, the service starts at 7.30, as also indicated on the Expedia website it is clear that at 7.00 the breakfast room is closed. Normally when the customer asks for it, as he leaves the bnb before 7.30 we prepare a package in the evening to make breakfast even while traveling. Most likely, due to our mistake and I repeat our mistake, we have not charged the room, we got confused about the different payments in Expedia. This is not a problem and that's okay, it was probably a bad day for everyone. We hope to meet again and sit down for a chat with friends. I wish all the best

Grazie mille e buone vacanze

Thank you very much and All the best

Thank you very much. It was a pleasure to meet you.

Thank you very much

Thank you again you are amazin

Thank you

Thank you very much

Buongiorno Abbiamo letto questa rcensione e siamo rimasti un po' sorpresi. 1- per le bevande abbiamo caffè, cappuccino, tè camomilla, latte e succhi ecc... serviti al tavolo o self service una volta che il cliente ci comunica cosa preferisce - 2 perchè abbiamo tutti i giorni cornetti freschi (locali), corn flex, fette biscottate e pane da tostare, marmellate, prociutto, burro e dolce fatto in casa ed in piu' siccome proprio perchè nel cuore delle feste natalizie, dolci tradizionali italiani ( pandoro e panettone) in self service. Noi serviamo colazione italiana e non possiamo cucinare, non so se ci si aspettava qualcosa del genere e sono rimasti delusi, questo ci dispiace. Tutto quello elencato è li' ogni mattina a disposizione dei nostri Clienti. Un saluto affettuoso.

Grazie ancora e speriamo di incontratvi presto. Buon Natale e felice ano nuovo Franco e Grazia

Thank you very much and all the Best

Thank you very much. All the best