Khách sạn Rous Lench

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"We have stayed here 4 times for overnight stops. Everything is lovely and clean, staff, for the most part are pleasant and professional - I say for the most part - on our latest visit, we ordered a wine spritzer and specified soda, not lemonade and a half pint of pepsi. We got a spritzer with lemonade and a full pint of pepsi but it was soon sorted. We have had 4 different rooms out of the 5 that there are, and only one of them was what I would class as too small even for a standard...

"😀"

"Very friendly, welcoming, and helpful staff. Very relaxed atmosphere and excellent food."

"Beautiful location and grounds. Hotel is full of character and well apportioned. Excellent food too."

"Property. Was very comfortable, relaxing."

"Nice restaurant and the food was very good . The staff were a little distracted and you had keep asking for things . There was no shampoo or shower gel in the room. I had my own but strange there was none available ."

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"Very friendly greeting on arrival, super clean room with air conditioning which was very welcome during this very hot weather. Comfortable bed and good shower pressure. Good selection of food for breakfast and free parking. What’s not to like!"

"We had a wonderful stay. Our room was clean, comfortable, and well maintained. We really enjoyed the breakfast buffet, which offered a great selection. A special mention goes to Rachel at the bar, who was friendly, professional, and made our evenings enjoyable with her warm conversation. The lady at reception was also lovely and provided us with all the information we needed on arrival. All the staff were welcoming, attentive, and made us feel at home throughout our stay. We would happily stay...

"Beautiful property, friendly and helpful staff, food in the restaurant is excellent."

"Clean but needs work"

"The room was clean and the complimentary beverages were well stocked. All the staff were friendly and welcoming. We ate a light bite in the bar which was good value for the money and tasty. We have stayed before and the air conditioning was not working, this problem has not been resolved and the air conditioning and bathroom fan did not work during this stay. This was a problem with temperatures of 30 degrees outside. The hotel is in a convenient location."

"Not open to residents with restraint facilities on Sundays"

"I love staying at the Westmead it’s clean and convenient to where I need to be. Staff are friendly . It could be brought up to date with decent heating in winter and cooling in summer - and a decent TV service"

"Clean nice place to stay"

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"All great very close to U of. B"