Cairn Hotel Group, Rowlands Gill, Newcastle-upon-Tyne

"Staff were all very nice, room was nice and big. Clean, breakfast was nice but couldve been a bit hotter. Pillows were like slabs of concrete. But we had a lovely time and will definitely be back. Good access to town and quey side. It was not free breakfast as indicated on survey, we had to pay £12 each if booked the previous day, which we did. Party of 4 people."

"Clean room staff friendly and helpful "

"Very clean and very polite staff on arrival and when checking out "

"Lovely property in a safe nice area. Check in at the hotel next door."

"The Carlton is in the process of being renovated. The alternative accommodation across the road was an excellent replacement. Very well presented, clean funky and functional more than adequate for a brief visit. Right in the heart of Jesmond,"