Khách sạn Ruardean

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"

"Comfortable and well equipped room with air conditioning a particular benefit during the heat wave! Overall quality of service and food did not match the price level which was expensive for what was provided. In particular the additional charge for certain breakfast items, even though on a bed & breakfast rate was excessive. Service, though, was excellent including finding and keeping items we inadvertently left in the hotel room."

"The food was nice, the staff were friendly however the hotel itself is on the main Hereford road and the noise all night was really loud and therefore we had 2 nights of unrest and no sleep. Unfortunately this would stop us going again"

"The Oak Inn at Staplow is a really nice place to stay. Very friendly, Food is lovely, Our room was clean lovely comfy bed. Tea, Coffee and Biscuits. Breakfast you choose what you wanted and it was all cooked fresh for you. Great Place glad we found it."

"My room was super clean and tidy with everything you may need. All the staff were incredibly friendly and very helpful. Private parking just outside my room. Breakfast was very good with lots of choices. I ate dinner here which was simply supeb"

"Pool and spa area were good. Not the hotels fault but we visited during the heatwave and the second floor room was unbearably hot, the window barely opened and the fans were ineffective"

"Overall the room, pool, and breakfast were very nice. We also enjoyed the saunas."

"Couldn't fault anything, lovely hotel in great setting. Staff very friendly and helpful"

"I think this was the best Holiday Inn Express we have stayed in, and we’ve stayed in a lot world wide . Great welcome, room spacious and clean. A nice area to sit in in the evening, food was available and lots of people were eating, we just had a glass of wine . Breakfast was really good, great selection, fresh and good variety . Friendly helpful staff, great location, quiet, good value for money, what more can you ask for ? Thank you x"

"Overall pretty great, but definitely a few negatives. Cleanliness was not 100%, by a long shot. Room was incredibly hot, oh so unbearably hot. We opened the sliding door as it was cool outside, but then flooded our room with bugs (100's of them). Room was close to the "lake", aka still water pond. Hence all of the bugs. If you are going to book this hotel, definitely book away from the pond or do not come in the hotter summer months. Staff were awesome, exceptionally amazing."

"The room had everything we needed, and we managed to get extra coffee when we required it. The staff were very helpful and made our visit run smoothly. For our stay, the air conditioning in the room was a bonus, as it was during a very hot spell. We didn't watch the TV, but it looked to have everything you might need on there. There were also USB ports next to the bed, so if you forget your charger, you are covered. The only thing that was a little disappointing was breakfast, as many items,...

"Clean room, helpful staff, especially as we arrived fairly late. Very cheap."

"Had a lovely stay staff were fab and breakfast was lovely"

"Strikingly looking hotel. Unfortunately on entering reception, we were greeted with a dirty carpet, which carries on into the bar area with lots of stains. Our room was up 2 flights of stairs, which I wasn't aware of when I booked. Therefore, in this heatwave, the room was an oven. There was a desk fan - 'thank goodness'. Pleased with the room, the layout and amenities. Curtains need seeing to, useless and need blackouts! All the staff were pleasant and hard working. Did not expect a buffet...

"Only 1 night stay so hardly any contact with staff. However did receive warm welcome at reception."

"This was our second visit to the lodges and we weren’t disappointed. Room was spotless, good shower and plenty of sockets. The breakfast to go is a bonus and filling. There’s a lovely courtyard which we used to sit out and have supper. If you want a break from the hustle and bustle of a hectic life this is the place to come and unwind. The host was friendly and gave us suggestions of places to visit. Will definitely go back again."

"The weather was exceptionally hot during our stay, the staff had closed the curtains on our room and had a fan running to try to keep the bedroom cool. All of the staff, without exception, were helpful, professional and friendly. Thoroughly enjoyed the spa facilities. Evening meal in the restaurant was excellent, curry was exceptionally good, only downside was that some items on the breakfast buffet were only lukewarm, not helped by only cold plates being available. I would have no...

"The room we stayed was very clean and lovely setting ,the breakfast was amazing and staff were very helpful and polite already place to stay."