Search Hotels Near Rugby Branch Brooklyn Public Library, New York

"No housekeeping service."

"Breakfast was not included but we were given 2 50% off coupons for an $18 breakfast buffet. Instead we were charged $35 for the two of us with the coupon and the food was absolutely terrible. Really substandard breakfast for any price."

"We enjoyed our stay very much. Welcoming and helpful staff, (Ruhul and the GM who checked us in), comfy beds and pillows, clean rooms and the complimentary coffee was very good. Thank you! "

"Since we were traveling with our adult son we chose a loft room as it has a single pullout bed in the lower level. The lofts are in the basement. There is a high window by the stairs that is at street level. To make it private the glass is covered with an opaque scene of NY. It felt a bit dark and dungeony, to be honest. But it was clean and met our needs. Since the hotel is close to our daughter in Bushwick we will try again in a traditional room. I’m betting the upper floors are much nicer. My son liked the gym! The roof deck was closed due to rain, bummer. Staff were helpful and we found parking right outside the door on the street."

"Yes"

"Great location and accommodation for a NYC visit!"

"Clean "

"So disappointed with the customer service. After Spirit Airlines cancelled our trip, we were able to recover everything except for our hotel stay. We tried. Expedia tried on our behalf. The hotel refused to cooperate. Even with a weeks notice, they would not refund our stay. We travel to Brooklyn 9-10 times a year and we’re looking forward to this convenient location. We will never stay here. "

"So this was my first time staying at Tru by Hilton. The room was pretty small, but it was clean overall. Unfortunately, there was a stain on my blanket, and although I waited for it to be replaced, no one ever came. The walls also weren’t very well insulated, so it was difficult to sleep because you could hear doors slamming, people outside, and cars driving by throughout the night. On the positive side, the lounge and breakfast area were really nice, and the breakfast itself was pretty good. The biggest issue besides the noise was parking — the lot was completely full, and it was extremely difficult finding a space. Most of the available parking nearby was paid parking."