Phòng đôi Executive, 1 giường cỡ queen, không hút thuốc | Khu phòng khách

Nhận xét về A25 Hotel - 29 Thác Bạc Sa Pa

3 out of 5
A25 Hotel - 29 Thác Bạc Sa Pa
29 Bis Thác Bạc, TT.Sa Pa, Sa Pa, Lào Cai

Nhận xét

6,8
Đánh giá 10 - Xuất sắc. 7/18 nhận xét" "
Đánh giá 8 - Tốt. 2/18 nhận xét" "
Đánh giá 6 - Được. 2/18 nhận xét" "
Đánh giá 4 - Kém. 4/18 nhận xét" "
Đánh giá 2 - Tồi. 3/18 nhận xét" "

7,6/10

Sạch sẽ

7,4/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

6,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Alex

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room is clean , large and have coffee , water mineral . The location is perfect , not so far the church and you can walk The staffs are very friendly and help me a lot to buy ticket
Hotel manager trả lời vào 02/12/2022
Dear Mr Alex,Thank you for visiting Sapa TOPAZ Hotel and for sharing your review. We are delighted to hear that you found the room and balcony nice, the location perfect and the staff friendly.and helpful.Our hotel location is close to a series of 4-star and 5-star hotels such asr Pistachio hotel, but the price is very reasonable.We hope to have the opportunity to welcome you back soon.Warm regards, Anh vu- Hotel manager

10/10 - Xuất sắc

Damien

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Will definitely choose this hotel again Beautiful mountain view. the staff were extremely sweet and polite. good local breakfast and a decent selection of western breakfast. the hotel staff were always forthcoming and helping to make our stay extra comfortable. they even upgraded our room for us for free when we asked for a room with balcony. great location and accessible to eating places. might need to walk 10mins uphill to reach good restaurants
Hotel manager trả lời vào 02/12/2022
Dear Mr Alex,Thank you for visiting Sapa TOPAZ Hotel and for sharing your review. We are delighted to hear that you found the room and balcony view beautiful, the location perfect and the staff friendly.and helpful.Our hotel location is close to a series of 4-star and 5-star hotels such as Pistachio hotel, but the price is very reasonable.We hope to have the opportunity to welcome you back soon.Warm regards, Anh vu- Hotel manager

4/10 - Kém

Uber

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Misleading / Deceiving Photos & Info
The photos you see of this hotel on Hotels.com ARE NOT OF THE ACTUAL HOTEL, it's a completely different hotel, way inferior to what is shown in the photos and offered in the description. The cover photo is of the Plaza and other hotel (Hotel de la cúpula)m and the rooms I have simply no idea what hotel is. The hotel is on a 1 star hotel rating (if any). One positive point is the two girls that are on the Front Desk Lobby, they are very helpful and kind, always ready to help. And that's it. I do not recommend this hotel AT ALL.
Lưu trú 2 đêm vào Tháng 8, 2023
Alex trả lời vào 07/09/2023
Dear Sir ,Thank you for visiting Sapa TOPAZ Hotel and for sharing your review. We are delighted to hear that you found the staff helpful and kindFor the location, our hotel is close to a series of 4-star and 5-star hotels such as Pistachio hotel, but the price is very reasonable.Relating the photo, we explained you that is the Sun Plaza which is close of our hotel. Everyone know this place and this is a famous place nearby but you didn’t understand. Other photo is exact what you seen on website. Our hotel has 70 rooms which can be classified as 4 star hotel but we put only 3 star hotel due to no swimming pool.If you want to stay in the best hotel in Sapa why don’t you choose 4 -5 stars hotel and you need to pay 5 times more expensive than our hotel?However thank you for staying with us and sharing your review. Best regards,Alex

6/10 - Được

Lillian

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Not the property photo on your site. False advertising. Not where I thought I was staying happens to be Sapa station.
Lưu trú 3 đêm vào Tháng 8, 2023
Alex trả lời vào 11/09/2023
Dear Sir,Thank you for visiting Sapa TOPAZ Hotel and for sharing your review. We are delighted to hear that you found localisation perfect and the staffs very friendly .For the location, our hotel is close to a series of 4-star and 5-star hotels such as Pistachio hotel, but the price is very reasonable.The main photo is Sun Plaza which is 5mn walk from our hotel. Just to inform our guest that our hotel is close to the center. You can check our hotel location before booking , we have adresse on the Thac Bac street but you didn’t check. However, we apologize for the inconveniences you faced at our hotel and want you to know that this is not the type of service we pride ourselves on delivering to our guests. We'll be sure to discuss your concerns with our team moving forward for improvement. We do hope to hear from you soon and we ask for the opportunity to share a more positive experience with you. Yours in Hospitality, Anh VuGeneral Manager

10/10 - Xuất sắc

Linh dan

Đi theo nhóm, Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was so nice. We actually got a free upgrade! They ensure you get the best service and best in everything. Their buffet breakfast and floating meal packages were really affordable, nice and attractive. The mountain view from the hotel is to die for. Would stay again. !!!
Hotel Manager trả lời vào 11/08/2023
Dear Sir, Thank you for visiting Sapa Topaz hotel and for sharing your review.Sapa Topaz Hotel is a charming 3-star hotel located in the heart of Sapa town, offering guests breathtaking views of the surrounding mountains.The hotel features 70 comfortable and well-appointed rooms, all decorated with traditional Hmong and Tay ethnic design elements. Each room is equipped with modern amenities such as a flat-screen TV, free Wi-Fi, and a private bathroom with hot shower facilities.The hotel features comfortable and well-equipped rooms, a restaurant serving local and international cuisine, a rooftop terrace with panoramic views, and a spa offering a range of treatments.We try to create Sapa Topaz Hotel which is an excellent choice for those looking for a comfortable and convenient base from which to explore the beautiful and unique Sapa region.Yours in Hospitality, Anh Vu– General Manager

10/10 - Xuất sắc

Alex

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was really attentive, Room was super clean and they were flexible enough for us to store our luggages and use the toilets after our reservation ended. Oh and the views of the mountains from the balcony in the morning is fantastic! Best value for the hotels in the area in terms of service, views and breakfast included as well. Bathtub should I keep going? Walking distance to the main town
Hotel manager trả lời vào 11/08/2023
Dear Sir, Thank you for visiting Sapa Topaz hotel and for sharing your review.Sapa Topaz Hotel is a charming 3-star hotel located in the heart of Sapa town, offering guests breathtaking views of the surrounding mountains.The hotel features 70 comfortable and well-appointed rooms, all decorated with traditional Hmong and Tay ethnic design elements. Each room is equipped with modern amenities such as a flat-screen TV, free Wi-Fi, and a private bathroom with hot shower facilities.The hotel features comfortable and well-equipped rooms, a restaurant serving local and international cuisine, a rooftop terrace with panoramic views, and a spa offering a range of treatments.We try to create Sapa Topaz Hotel which is an excellent choice for those looking for a comfortable and convenient base from which to explore the beautiful and unique Sapa region.Yours in Hospitality, Anh Vu– General Manager

8/10 - Tốt

NIN

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dịch vụ khách sạn tốt so với giá. Vị trí gần các điểm vui chơi, không gian yên tĩnh đặc biệt có sân vườn với view núi đẹp. Khách sạn cần cập nhật lại tên, địa điểm để khách dễ dàng di chuyển tới.
Lưu trú 1 đêm vào Tháng 2, 2022

4/10 - Kém

Won Seo

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 11, 2021

8/10 - Tốt

Khách đã xác thực

Lưu trú 2 đêm vào Tháng 6, 2019

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2019

6/10 - Được

bux, bangkok

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Cheap and good view
Staff communication skill still needs improvement, did asked for early check in under paid condition but they dont understand Poor breakfast line and not sufficient for the guest, by 7.30 bacon were finished off Location was uphill but they change the name from summit sth to icon 360 Unfortunate events, we met with the huge local group tour where they sang karaoke in their room and left the door open. Staff did warned them but still they wouldn’t care
Lưu trú 2 đêm vào Tháng 7, 2018

2/10 - Tồi

Jens Jørgen

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Sapa Icon 36
We visit Icon 36 the middle of feburary 2018. When we came they don't now we will come because we have ordered with hotels.com our room there was 8 degress vhen we come we moved 3 times until they found a room with a heater it was still a cold room , the breek fast was not good and it was very cold the breekfast room. We have booked for 11 days but we moved after 5 days, don't book this hotel in winter time it is a summer hotel.
Lưu trú 11 đêm vào Tháng 2, 2018

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing view
I was welcomed by a warm check in and got an upgrade to a balcony room with amazing nice view room, staff was super helpful and friendly, the receptionist were so impatient to answer all my questions, they gave me many tips with a local map which I can easily find highlight visiting places, restaurants, shops, market. So if you stay here, dont mind to ask them about everything, They offer cheap motorbike rent for 24 hours, the hotel location is also quite convenient to catch Fansipan mountain, Cat cat village, and Sapa town. We had chance to try a diner at the hotel restaurant, the lovely waitress suggested to try something local so we ordered a local hot pot, they served hot pot with a fish and a lot of fresh local vegetable, I can say the taste is wonderful and so new for us . Breakfast is not bad with variety of choice, you can order some fired eggs or omelet, or even Pho... , Overall I enjoyed my stay here. but there is only one thing I could recommend to improve is the wifi, I can access however it was not so stable sometime. I will be back next time
Lưu trú 1 đêm vào Tháng 1, 2018

4/10 - Kém

neungbionic, Bangkok

Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
โรงแรมที่ไม่มีฮีทเตอร์
ไปช่วงปีใหม่ ที่มีพายุเข้า ฝนตกถนนเป็นโคลนสีแดง ให้พนักงานช่วยหามอเตอร์ไซต์เช่าก็ไม่หาให้ ให้เรียกแท็กซี่ให้ก็ไม่เรียก โรงแรมอยู่บนเนินลำบากมาก ที่สำคัญที่สุดคือ ในคำบรรยายบอกมีเครื่องทำความร้อน แต่ไปจริงๆไม่มี พอไปถามบอกว่า “ต้องมีค่าใช้จ่ายเพิ่มเติม” ลงไปกินอาหารเช้าตอน 8 โมงเช้า อาหารหมดก็ไม่เติมให้ เชือกโรงแรมอื่นเถอะ
Lưu trú 1 đêm vào Tháng 12, 2017

2/10 - Tồi

Mayurait

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
อย่าไปอีกเลย..โรแรมแย่.ำนักงานแย่มาก
การเข้าเช็คอินแย่มาก..จองห้องแบบมีระเบียงและมีวิวหุบเขา..พอมาถึงห้องที่ได้เป็นห้องอีกฝั่งที่ไม่มีอะไรเลย..แถมบอกว่าห้องเต็ม.. พอเข้าไปในห้องไม่มีทั้งแอร์,ผ้าห่มไฟฟ้า หรือฮีตเตอร์..ต้องลงไปโวยวายอีกรอบจนได้ห้องที่จองไว้....พนักงานทำตัวแย่มาก..พอกลับเข้ามาเห็นห้องที่จองไว้ยังว่างอีกเยอะ ช่วงเย็นขอให้โรงแรมจองรถบัสจากซาปากลับฮานอย...พนักงานคนเดิมที่ใส่สูทดำบอกว่าราคา12$ต่อคน..มา5คน=60$...และบอกให้จ่ายเงินก่อนแล้วจะจองให้..กลับมาถึงโรงแรมตอนค่ำ.พนักงานก็ไม่แจ้งอะไร..เงินก็ไม่เก็บไป.. เช้ามาชักไม่แน่ใจว่ายังไง..ถามที่เคาเตอร์อีกที..ที่นี้ค่ารถขึ้รจาก12$เป็น20$..เราก็ไม่ไปแล้วไปหาที่ตลาดข้างล่างก็ได้..เช็คเอาท์เลยดีกว่า..ปรากฎว่าปเจอที่ตลาดแบบเดียวกันราคา13$..จองเลย..พอกลับมาที่โรงปรมมันบอกว่าจองแล้ว..จ่ายเงินแล้ว..ถ้าไม่จ่ายเงินให้มันจะเรึยกตำรวง.. แล้วพบว่าไม่ใช่บ้านเราบ้านเดียวทีาเจอ..อีกบ้านก็เจอแย่ๆคล้ายๆกัน

4/10 - Kém

Erik, Montreal

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Okay hotel, heating extra, confused staff
Stayed here for 1 night. Staff were generally confused and not helpful. Tried to help staff and let them know that location was not it stated location on google maps and should be adjusted. Did not acknowledge. Room did not include heat and had to pay 100k extra for sketchy heat lamp. Location was generally a bit of hike from the main square. View of mountain was great. Breakfast was descent.
Lưu trú 1 đêm vào Tháng 12, 2017

2/10 - Tồi

Khách đã xác thực

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Dont stay here!!
We needed to rest for couple of hours in the afternoon. Saw a good deal on expedia and booked. When we were checking in we realized the hotel had a power cut. The front desk said the whole city had power cut but we were too tired to fight and went to the room. The power came after 2 hours and the heater and ac system is not functional. The shower room had cracks in the floor and the water drainage was slow. The walls and roof are so thin that people in the top floor and neighboring rooms are so loud! avoid this hotel unless you just need a cheap stay and they paid u to stay here.
Lưu trú 1 đêm vào Tháng 12, 2017

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The staff was super helpful and really nice the entire time. They helped us set everything up
Lưu trú 1 đêm vào Tháng 12, 2017