Dear Valued Guest, Thank you for your rating. Warmest regards, Guest Relations Executive

Dear SUNGWOON, Thank you for the perfect 10 rating. Looking forward on your return. Warmest regards, Guest Relations Executive

Dear Valued Guest, Thank you for your feedback but Victoria Sapa Resort & Spa is located in Sapa. :) Warmest regards, Guest Relations Executive

Dear Valued Guest, Many thanks for sharing your outstanding review for Victoria Sapa Resort & Spa. We are humbled by your kind words for the team for their praise-worthy and topnotch service. We are glad you enjoyed our breakfast buffet among others. We look forward to more of your many future visits. Warmest regards, Guest Relations Executive

Dear Valued Guest, Thank you for staying with us and for making us your top choice in Sapa. Our hotel is located on top of the hill away from all the hustle and bustle of Sapa town. However, our bellboys are available to take you to/from town by our electric cars. Again, thank you for your review and we hope for more opportunities to welcome you back to the hotel. Warmest regards, Guest Relations Executive

Dear kyoungmi, Cheers to your 10 out of 10 review in favor of Victoria Sapa Resort and Spa following your recent stay. We are very glad that you took notice of our central location and enjoyed the hospitality of our staff for their outstanding service and assistance to you. We look forward to welcoming you back on your future visit. Warmest regards, Guest Relations Executive

Dear shinya, Thank you so much for your kind compliments. We look forward to welcoming you back soon. Warmest regards, Guest Relations Executive

Dear MAYU, Thank you for taking the time to write such a glowing review of Victoria Sapa Resort and Spa and for recommending our hotel to other travelers. We are very glad to hear that you found our facilities, location, and service to your liking, and that we were able to make you feel at home during your stay. Rest assured that we will work even harder to maintain our standard of service for all guests. We look forward to welcoming you back to the hotel in the near future. Warmest regards, Guest Relations Executive

Dear Jean-Christophe, Thank you for sharing a very insightful review for Victoria Sapa Resort and Spa. We are grateful for your overall positive feedback while we regret whatever setback you had to go through in terms of road inaccessibilty, noise and construction around Sapa. We look forward to more of your future many visits. Warmest regards, Guest Relations Executive

Dear Limor, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs with the sincerest and warmest Victoria hospitality and service. If you're traveling to Sapa again soon, we look forward to welcoming you back to Victoria Sapa Resort & Spa. Warmest regards, Guest Relations Executive

Dear Valued Guest, Many thanks for your overall great review for Victoria Sapa Resort and Spa. We are doing our best to have the road fixed soonest for our guests' convenience. Warmest regards, Guest Relations Executive

Dear Valued Guest, Thank you for your kind compliments. We look forward to welcoming you back soonest. Warmest regards, Guest Relations Executive

Dear Catherine, Many thanks for your overall great review for Victoria Sapa Resort and Spa. We are glad that our rooms, location and spa service were to your liking. Providing our valued guests warmth hospitality is our steady goal and we are very glad that you recognized this. Looking forward to having you back. Warmest regards, Guest Relations Executive

Dear Valued Guest, Thank you for your kind compliments. We look forward to welcoming you back! Warmest regards, Guest Relations Executive

Dear Valued Guest, Thank you for your rating! Warmest regards, Guest Relations Executive

Dear Valued Guest, Thank you for sharing your review for Victoria Sapa Resort and Spa. We are grateful for your overall positive feedback while we regret whatever setback you had to go through in terms of water supply. Sapa had a 10-day water shortage but rest assured that water operations are working very well now. We look forward to more of your future many visits. Warmest regards, Guest Relations Executive

Dear Valued Guest, Thank you so much for leaving a rating. Looking forward to welcoming you back soonest! Warmest regards, Guest Relations Executive

Dear Valued Guest, Thank you so much for your kind compliments. We appreciate you recommending our hotel to other travelers. Looking forward to welcoming you back soonest. Warmest regards, Guest Relations Executive

Dear Valued Guest, Thank you so much for your valuable feedback. We look forward to be of service to you again. Warmest regards, Guest Relations Executive

Dear Byung Wook, Thank you so much for your valuable feedback. While the roads are getting fixed, our bellmen are more than happy to take you to/from town with electric buggy car. We look forward to be of service to you again. Warmest regards, Guest Relations Executive

Dear Katie, Thank you for taking the time to share your experience at Victoria Sapa Resort & Spa. We are more than delighted to know that you had a pleasurable stay with us. It's always inspiring whenever our guests commend our efforts to provide a lodging experience like no other. It's our pleasure to be of service to you during your visit. We also hope to welcome you back should you find yourself returning to Sapa in the near future. Warmest regards, Guest Relations Executive

Dear Andy, Thank you for your wonderful feedback and kind compliments. Victoria Sapa Resort & Spa has a buggy car service that can take you to/from down the town. We are delighted to know that you loved your stay. We look forward to welcoming you back in the near future! Warmest regards, Guest Relation Executive

Dear Carlos, Thank you for the 5-star rating! We look forward to welcoming you back. Warmest regards, Guest Relations Executive

Dear Carlos, Thank you for the 5-star rating! We look forward to welcoming you back. Warmest regards, Guest Relations Executive

Dear arare, Thank you for your feedback. Our team would like to thank you for choosing Victoria Sapa Resort & Spa. We look forward to welcoming you back. Warmest regards, Guest Relations Executive

Dear Valued Guest, Thank you so much for your wonderful feedback highlighting the hotel's facilities and excellent service. Warmest regards, Guest Relations Executive

Dear Valued Guest, Thank you for leaving a rating. Victoria Sapa Resort & Spa team is happy that you enjoyed your stay. We look forward to welcoming you back again. Warmest regards, Guest Relations Executive

Dear Valued Guest, 빅토리아 사파 리조트 & 스파 (Victoria Sapa Resort & Spa)에 머무시는 동안 사파 (Sapa)에 머무시는 동안 감사드립니다. 우리는 당신이 어떤 이유로 인해 즐거운 체류를 찾지 못했던 것을 유감스럽게 생각합니다. 일반적으로 패키지를 예약하지 않으면 체크인 후 아침 식사가 제공됩니다. gr.sapa@victoriahotels.asia에서 추가 조사를 할 수 있도록 예약에 대한 자세한 정보를 알려주십시오. 우리 팀은 소중한 고객에게 최고의 사파 체험을 제공하기 위해 노력하며 다음 번에 더 잘 봉사 할 수 있기를 바랍니다. Warmest regards, Guest Relations Executive

Dear valued guest! Thank you for your nice feedback! We hope to welcome you soon again at our mountaintop Alpine chalet peacefully located in Sapa highlands. Best wishes from Victoria Sapa team!

Dear Rungnapa, Warmest greeting to you from Victoria Sapa Resort & Spa Thank you very much indeed for choosing our property as accommodation need while travelling to Sapa. We do apologize for any inconvenience may cause to you due to the landslide occur, we are trying our best to work with local authority to fix the road as soon as possible. Meanwhile, we do believe that you had great stay with us and all looking forward to welcoming you back to our hotel in another time soon Best regards, Victoria Sapa Team

querido Natalia, ¡gracias por elegir el resort Victoria para su experiencia en Sapa! Esperamos verte nuevamente y desearos solo agradables viajes. Saludos cordiales Equipo Victoria Sapa

Dear Kiseon, warmest greetings from Victoria Sapa! Thank you for choosing our resort for your Sapa experience! We are quite happy that you enjoyed your stay with us and hope to welcome you again soon! Best wishes from all the team!

Dear Ms. Lucie, warm and cordial greetings from Victoria Sapa! We were happy to host you at our resort and we are honored that you enjoyed your stay! Thank you for a detailed review. We took a note on all the improvement suggestions and actually we are already working on it. Hope to welcome you again at Victoria Sapa and to make your experience more pleasant and memorable. Love from all the team

Dear Mr. Scott, warm greetings from Victoria Sapa! Thank you for sharing your feedback. We are sorry that the value for money didn't meet your expectations, and please be assured that we are daily working on our service improvement and providing more compliments for our guests. We wish you pleasant trips and hope to welcome you again at Victoria Sapa! Kind regards, Victoria Sapa team

Dear Madam/Sir, warm greetings from Victoria Sapa! We appreciate your feedback on our service, and we are sorry that you could not enjoy it to the full extent our team is eager to serve and satisfy to our guests expectations. Kindly be assured that we are working hard to improve the entrance road as soon as possible, as well as the restaurant service. Hope to see you again at Victoria Sapa! Best wishes from all the team

Dear Katherine, thank you for choosing Victoria resort for your Sapa highlands experience! We are happy you enjoyed your stay and hope to welcome you again in our authentic Alpine lodge. Best wishes from the team