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Nhận xét về Khách sạn Chapa Dew Boutique

3 out of 5
Khách sạn Chapa Dew Boutique
34 Cầu Mây, Sapa

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 14/32 nhận xét" "
Đánh giá 8 - Tốt. 9/32 nhận xét" "
Đánh giá 6 - Được. 8/32 nhận xét" "
Đánh giá 4 - Kém. 1/32 nhận xét" "
Đánh giá 2 - Tồi. 0/32 nhận xét" "

8,0/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

7,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

Nhận xét

10/10 - Xuất sắc

Sue

Lưu trú 2 đêm vào Tháng 5, 2023

8/10 - Tốt

Khách đã xác thực

Lưu trú 2 đêm vào Tháng 2, 2020

4/10 - Kém

Daniela

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Leider nicht zu empfehlen
Wir waren im Dezember hier. Im Hotelzimmer war es sehr kalt, da auch keine Heizung vorhanden ist. Aufgrund der Bauart und des Klimas kam es im Bad und auch im Zimmer zu Schimmelbildung. Für die Baustelle direkt nebenan kann das Hotel nichts, in ganz Sapa wird gebaut. Frühstück war okay. Wir würden das Hotel nicht erneut buchen und können es auch nicht weiterempfehlen.
Lưu trú 2 đêm vào Tháng 12, 2019
Johnny trả lời vào 10/12/2019
Dear Guest! Greetinsg from Chapa Dew Boutique hotel We apologized about something not good enough during your time to stayed at our hotel Wish all the best for you Best regards Johnny Hotel - Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
服務不錯
服務不錯，還幫忙安排cat cat village 半日遊。早餐時間差不多到，會提醒你去吃早餐。 房間大，還可看到梯田景。
Lưu trú 1 đêm vào Tháng 9, 2019
Johnny trả lời vào 01/10/2019
Dear Valued Guest! Greetings from Chapa Dew Boutique hotel Thanks for your reviews via Hotels.com net work Also we apologized to something not good enough during your time to stayed at our hotel Wish all the best for you and we look forwards to seeing you again Best regards Johnny Hotel - Manager

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Không thích: Sạch sẽ
Charmerende roligt hotel som trænger til en kærlig
Charmende hotel som ligger lidt tilbagetrukket fra vejen, så der er dejlig roligt på hotellet. Personalet er meget venlige, og hjælpsomme let at vejlede i hvad man kan se/opleve. Hotellet er rent på brugsfladerne, men er meget støvet og snavset i hjørnerne. Er ved at være noget slidt.. lampe der var knækket på værelset, vindue i badeværelset så råddent, at det Ikke kunne lukkes. Badeværelset med dårligt fungerende afløb, som bevirkede at vandet kun langsomt kunne løbe væk, så badeværelset sejlede efter bad. Vandtemperaturen var yderst svær at indstille.
Lưu trú 4 đêm vào Tháng 4, 2019

6/10 - Được

Christopher

Thích: Nhân viên & dịch vụ, tiện nghi phòng
A Good Place for the Money
Staff was wonderful and location was good. Room was nice size for the price but dated. Room smelled musty but has to be because of the area and weather. Was a good place to call home base while we stayed in Sapa since you dont go there to spend time in the room anyway.
Lưu trú 4 đêm vào Tháng 12, 2018
Johnny trả lời vào 29/12/2018
Dear Valued Guest! Greetings from Chapa Dew Boutique hotel Thank you very much to your reviews via hotels.com network .Also we apologized about something not great enough during your staying in Sapa We all the best for you and your famaily Best regards Johnny ( Hotel - Manager )

6/10 - Được

Helene

Ganske fint hotel i Sapa
Lidt gammeldags hotel men ganske rent og fint. Det virkede til at vi nærmest var de eneste på hele hotellet. Kun en enkelt person i receptionen snakkede godt engelsk. Maden var super lækker (især deres græskarsuppe)! Udsigten var også rigtig god, dog lettere blokerede af andre hoteller. Værelset samt badeværelset var stort. Største minus var dog, at der var meget støj fra den lokale “nat klub”, som spillede voldsomt højt musik.
Lưu trú 2 đêm vào Tháng 8, 2018
Johnny trả lời vào 30/08/2018
Dear Valued Guest ! Greetings from Chapa Dew Boutique hotel Thank you very much for your reviews via Expedia.com network .Also we apologized to something not great enough during your time to stayed in our hotel Wish all the best for you and we look forwards to seeing you again Best regards Johnny ( Hotel - Manager )

10/10 - Xuất sắc

Damien

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Highly recommend
We were touring around Vietnam and this was by far the best hotel we stayed in. We arrived in on the 6am sleeper bus from Hanoi and the allowed us to check in straight away to freshed up before our day trekking without any extra charge. They showed us 2 rooms and let us choose which one we wanted. Both had very good views and both were spacious and clean. The breakfast (included) was decent and the staff were very polite and friendly. They helped us book our ticket back to Hanoi. Would definitely stay here again.
Lưu trú 1 đêm vào Tháng 6, 2018
Johnny trả lời vào 16/06/2018
Dear Valued Guest! Greetings from Chapa Dew Boutique hotel Thank you very much for your great reviews via hotels.com net work Wish all the best for you and enjoy your time in Vietnam We look forward to seeing you again Best regards Johnny ( Hotel - Manager )

8/10 - Tốt

Jungho

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
깔끔하고 넓고 좋아요
전반적으로 만족했습니다. 다만 방이 크다보니 겨울에는 히터를 틀어도 조금 추워요~ 전기장판이 필요할것 같구요, 깔끔하고 다 좋은데 화장실에서 하수구 물 냄새가 조금 나서 부모님이 힘들어 하셨어요. 샤워 오래하면 따듯한물이 끊길지도....
Lưu trú 1 đêm vào Tháng 1, 2018
Johnny trả lời vào 22/01/2018
Dear Sir / Madam! Greetings from Chapa Dew Boutique Hotel Thank you very much for your reviews via hotels.com network .Also we apologized to something not perfect enough during your time to stay in hotel Wish all the best for you and look forwards to seeing you again Best regards Johnny ( Hotel - Manager )

6/10 - Được

kai, singapore

Thích: Nhân viên & dịch vụ
Terrible first night. There are better hotels
Room-For the budget, the room is spacious with a balcony. Sapa was cold in January. Heater is not strong to warm the room. Shower heater take some time to heat up and can only last a shower of about 10-15minutes before it runs out of hot water. It was freezing cold on my first night with no extra heater provided and cold shower water and we requested for an extra blanket. To add on to the bad night, at 3 plus am, loud sound was heard outside my hotel room. People shouting and smashing things. No idea what was happening as they were shouting in viet and we do not dare to step out of the room. Location - Location is good. Doorstep to every thing. It's along the main street of sapa town and real close to the town square and many popular food restaurants. Service staff - Hotel owner speak very good english and he is very helpful. However, Most of the staff only know little English. When we were freezing cold and called the reception for help to get an additional heater, they can't seems to understand and in the end we just requested for a blanket. As there is no rubbish bin in the room, we pack our rubbish in a plastic bag and left it at the front of the room. However when we are back the next day, the trash was not cleared. Hotel Breakfast - Limited variety and same for both days when I stayed. But what else can you expect from such a budget?
Lưu trú 2 đêm vào Tháng 1, 2018
Johnny trả lời vào 21/01/2018
Dear Sir / Madam! Greetings from Chapa Dew Boutique Hotel Thank you very much for your reviews via Expedia.com network , wish you having a great time .Also we apologized to something not good enough during your time to stay at the hotel We are upgrading to be better soon and look forwards to seeing you again Best regards Johnny ( Hotel - Manager )

10/10 - Xuất sắc

Gong, BKK

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
โรงแรมสะอาด ชั้นบนวิวสวย ใกล้ร้านอาหาร
โรงแรมอยู่ติดถนน สะอาด สตาฟบริการดีสามารถสื่อสารภาษาอังกฤษได้ แนะนำข้อมูลการท่องเที่ยวได้ อยู่ อีกทั้งยังอยู่ใกล้ร้านอาหาร ถ้ามีโอกาสก็จะมาพักอีกครับ
Lưu trú 2 đêm vào Tháng 12, 2017
Johnny trả lời vào 17/01/2018
Dear Sir / Madam! Greetings from Chapa Dew Boutique Hotel Thank you very much for your great reviews with high point via Expedia.com net work Wish all the best for you and your family , we look forwards to seeing you again and again Best regards Johnny ( Hotel - Manager )

8/10 - Tốt

Wai Tai

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2017
Johnny trả lời vào 06/01/2018
Dear Sir / Madam! Greetings from Chapa Dew Boutique hotel Thanks for your high rating point via hotles.com network Wish all the best for you Best regards Johnny ( Hotel - Manager )

10/10 - Xuất sắc

Harminder

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awesomeness
We got upgraded for free :) We push an extra night stay there and the staff were very helpful. I booked day tour from the hotel is was on 15 USD (way cheaper than online). Upon arrival from the tour they offered me a room for shower & rest while waiting for the van to drop us to Lao Chai train station. The staff is very friendly & always smiling. Throughout my stay in Sapa i realized that the local's all well as the staffs are very welcoming & approachable. Their willingness for learning really inspired me.
Lưu trú 1 đêm vào Tháng 9, 2017
Dear Sir! Thank you very much for your great reviews Wish you having a great time and hope to see you again Best Regards Johnny

6/10 - Được

Khách đã xác thực

Không thích: Nhân viên & dịch vụ, tiện nghi phòng
슬리핑버스로 새벽에 도착하여 Early 체크인시 400,000동을 요구하였으며, 우선 Early 체크인후 오후2시에 방을 바꿔주기로하여 2시에 방을 바꿔줄것을 요구하니 원래 예약된 방이라며 방을 바꿔주시 않았으며 , 영어를 잘 못 알아듣는다는 이유로 굉장히 불친절하였습니다. 방에서는 곰팡이 냄새로 인하여 굉장히 괴로웠습니다. 두번다시는 방문하고 싶지 않습니다.
Lưu trú 2 đêm vào Tháng 9, 2017
Johnny trả lời vào 22/09/2017
Greetings from Chapa Dew Boutique Hotel ! By the way the hotel policy: 80.000Vnd/ 1 hour if you do early check in , it will be charge until 12 o' clock Also I apologize you for the hotel rooms Have a great time Thanks

10/10 - Xuất sắc

david

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very nice. Excellent staff. Worth more than what we paid.
Lưu trú 3 đêm vào Tháng 8, 2017
Dear Sir Greetings from Chapa Dew Boutique Hotel. Thank you for your review about our Hotel. Your comment encourages us a lot to provide good service to customers. Wish you and your family all the best Best Regards Daniel Linh _ Hotel Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place to stay
My husband and I stayed here last month and couldn't have bee nor happier. The staff and the location are perfect. We had a room with a view and it did not disappoint. We would not hesitate to come back.
Lưu trú 3 đêm vào Tháng 7, 2017
Dear Sir/ Madam Greetings from Chapa Dew Boutique Hotel. I am glad to know your couple did have a comfortable stay with Chapa Dew. Wishing you a good trip & wonderful life together. We look forward to welcome you next time. Take care of yourself and good luck. Best Regards Daniel Linh _ Hotel Manager

6/10 - Được

Khách đã xác thực

reasonable rate
booked & paid, but end up could not stay, but hotel seems nice enough
Lưu trú 2 đêm vào Tháng 7, 2017
Dear Sir We are sorry as you could not come. Hope to welcome you next time. Thanks for your review. Best Regards Daniel Linh _ Hotel Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 6, 2017
Dear Sir/Madam Thank you very much for your high rating about Chapa Dew Boutique Hotel on hotels.com. Good luck.

10/10 - Xuất sắc

Gyung Bin Kim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice Hotel of Sapa
버스내려서 걸어서 5분거리에 있는 호텔이고, 여행자거리에 있습니다. 일단 직원분들이 너무너무 친절합니다. 이틀 묵었는데 친절함에 매일 기분이 좋았습니다. Mountain View 도 좋고, 다만 요즘 근처에 공사가 한창이라 소음이 약간 있습니다. 방이 매우 넓습니다. 가격대비 매우 좋은 호텔입니다.
Lưu trú 2 đêm vào Tháng 6, 2017
Daniel trả lời vào 09/07/2017
감사합니다. 행운을 빕니다.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Family Run Boutique Hotel
Stayed for 3 nights from 07 to 10 Jun 2017 Location is Great, just beside busy street where u can find Shops & Eateries. 10 minutes walk to church, 15 minutes walk to Lake Hotel just renovated, facilities & rooms are quite new condition, breakfast is Great It will be Better, if can make the center area into beautiful garden Family run boutique hotel, like the lady boss, her son & the counter lady very much, wish to visit again PC Yap
Lưu trú 3 đêm vào Tháng 6, 2017
Dear Sir/ Madam Greetings from Chapa Dew Boutique Hotel, Sapa. Thank you for choosing to stay with us. We are happy to see your review on hotels.com. Hope to welcome you again next time. Wish you a great time. Best Regards

8/10 - Tốt

John

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Great staff
Sapa is becoming more developed. This hotel has great staff and my room was quite large.
Dear Sir Greetings from Chapa Dew Boutique Hotel, Sapa. Thank you very much for choosing to stay with us. We are glad to see your nice writing about us on Expedia. We will keep it up. Hope to welcome you again. Wish you success, happiness. All the best for you. Best Regards

10/10 - Xuất sắc

Marco

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wundervoller Ausblick, Service bestens.
Das Hotelpersonal war stets äußert freundlich, zuvorkommend und hilfsbereit - auch bei der Ausflugsplanung. Mein Zimmer (Kategorie: Deluxe Mountain View) hatte einen wundervollen Blick auf das Bergmassiv mit Farsipan und Reisterrassen an den Hängen. Leider war hatte ich den Ausblick nicht immer. Der Nebel machte an 2 von 4 Tagen einen Strich durch die Rechnung. Beim Frühstück hat mir Marmelade und Milch gefehlt. Weiß nicht, wieso sie das nicht hatten. Und noch ein allgemeiner Hinweis zu Sapa: es wird gerade wie verrückt gebaut im Städtchen. Es muss daher in allen Hotels verkehrt mit Baustellenlärm gerechnet werden.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel near bus station and good restaurants.
Mountain view not very good. Cannot see valley. Hotels further down the road has unobstructed view of valley n hotel.

10/10 - Xuất sắc

Hao

Thích: Sạch sẽ, nhân viên & dịch vụ
SaPa首选酒店
酒店客房的阳台景观在清晨是绝佳的观景点，服务非常热情。老板Linh还邀请我一起共进晚餐，HappyWater，HappyTime!

8/10 - Tốt

choon seng

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Worth the price and some rooms have very good view
Very satisfactory, good location for eating and shopping, worth the price, It is not on the main road, hence it is very quiet during the night.

8/10 - Tốt

Fook Looi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great location, Convenient and Clean Hotel
We Stayed here for 3 nights, it's a new hotel at great location. I managed to book 1 night Deluxe Mountain View and the rest 2 nights City View because it was not available at Hotel.com, however was given a complimentary free upgrade on arrival. Our room on 4th floor with a large window and a small balcony with amazing view of the surround mountains. The room is extremely spacious and clean with comfortable bedding, good WIFI but lighting a bit dim. The location is great at the back of Cau May Street so it's quiet and convenient just 1-2 mins walk to restaurant and shops. The staff were friendly, especially Mr Linh was helpful. If you're visiting Sapa, I definitely recommend you to stay here.

10/10 - Xuất sắc

Vicki, Sydney

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good hotel off the main street
Set back from the road, this hotel is lovely and quiet. The streets of Sapa can be very noisy. Our room was quite large and comfortable. The staff can book tours etc. The breakfast was very good and the staff serving were great.

10/10 - Xuất sắc

Hira S

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing hotel with stunning balcony view
Wow! This was by-far the best stay we had in Vietnam (3 people). The space was massive, the beds were comfortable, the view was BREATHTAKING, and the location was very convenient. The staff were all incredibly friendly and helpful. At one point I had to make a call to a Ha Noi number and the staff offered me his personal cellphone (using his minutes). The complimentary breakfast was also top-notch, featuring the standard continental selection and pho.

6/10 - Được

DOO YONG

Không thích: Tiện nghi phòng
글쎄 썩 좋았다고 하기는 좀 그랬습니다. 깨끗은 한데 그정도 가격이면 3만원대 호텔보다는 좋아야 하는데 큰 차이가 없었습니다. 오히려 뷰는 3만원대 절벽에 있는 호텔들이 더 좋은듯.ㅎ

10/10 - Xuất sắc

raz

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
great hotel
Very nice staff and beautiful hotel. Remodel recently. We stayed there for 3 nights. The breakfast is very good! And the view from the mountain view room is beautiful.

10/10 - Xuất sắc

So Yeong, Korea

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
여행자거리에서 가깝고 새로 지어진 호텔이라 깨끗합니다
아직 정보가 없는 호텔이라 일단 가보자했는데 만족했어요. 깨끗하고 직원들도 친절합니다. Thank you, Johnny! 무엇보다도 테라스에서 보는 판시판 전망이 환상입니다. 사파에 간다면 다시 찾고싶은 호텔이에요. 추천

6/10 - Được

Tia and Trevor, Auckland, New Zealand

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Sạch sẽ
New hotel in convenient location
I would give them more rating if it hadn't been for the bad experience we had with the toilet when we checked in. It had stuff on the seat and back cover, we rang the front desk the cleaner came with a big dry towel and just wiped it all over the seat and back, I said get some disinfectant to clean it with but I had to say it so many times before she went out to get it but she squirted it inside the bowl instead of the seat and back so I took it off her and cleaned it myself but the headhouse keeper came running in and took it back, so this gives me an impression that they were operating on a tight budget. The same day I tried to use the kettle but the inside fell out and it was all rusty inside, this is supposed to be a new hotel but kettle fell apart after two months?? They were very apologetic and gave us two fresh fruit bowls, this is an excellent gesture. Our last morning we decided to sleep in a bit and came down for breakfast at 8.30am but there was no food left so we had toast and asked for an egg as there was no marmalade or jam supplied. We asked the waiter to fill up the coffee jug as there was none left, he took it to the kitchen but brought it back empty so we had to have the weak and cold tea, which we couldn't drink. I think he was told not to fill it up but they could have offered to makes us two cups.
General Manager trả lời vào 30/08/2016
Dear Honoured guests Greetings from General Manager of Chapa Dew Boutique Hotel. We really appreciate your review via hotel network. We expected a "Thanks" instead of a complaint as we tried to assist you a friendly, temporarily early-check in without charge before you took the right room . You also requested to get late check out to wait for your Bus because of your old age, and you got it. You ordered breakfast in our a-la-cart menu instead of buffet breakfast due to waking up late. We caring customers because customers are always the Boss. I hope your couple enjoyed your fantastic last tour in asia as you said. Wish you all the best Best Regards Chapa Dew Boutique Hotel GM