Dear Mr. Seong Yong Song, Thank you for taking the time to review your experience with us at Hôtel de la Coupole - MGallery. We very much appreciate your 5-star voting, and we hope that you enjoyed your stay at the hotel and the town. We are also delighted to hear that you found the location to be perfect for your needs. Once again, thank you so much for sharing your review. We absolutely look forward to having you again and again.Best regards,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Toshio Ikeda-san, Thank you for taking the time to review your experience with us at Hôtel de la Coupole - MGallery. We very much appreciate your 5-star voting, and we are so glad to know that you enjoyed our hotel very much. It is our pleasure to provide you with good facilities and quality services.Once again, thank you so much for sharing your review. We absolutely look forward to having you again and again.Best regards,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Ms. Trudy Simpson, Hôtel de la Coupole Sapa - MGallery very much appreciates your comments regarding your stay with us.We are thrilled to hear that you found our property to be beautiful and appreciated all the details that the designer, Bill Bensley, put into creating a memorable stay for our guests. We are also delighted that you enjoyed our amazing pool and that our staff was accommodating and attentive to your needs.Thank you again for choosing our property. We would be honored to welcome you back in the future and create another unforgettable experience for you. Sincerely, Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Ms. Frances Chang, Thank you for taking the time to review your experience with us at Hôtel de la Coupole - MGallery. We very much appreciate your 5-star voting, and we are so glad to know that you enjoyed our hotel very much. It is our pleasure to provide you with good facilities and quality services.Once again, thank you so much for sharing your review. We absolutely look forward to having you again and again.Best regards,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Ms. Tera Stauffer, Thank you for your kind words for Hotel de la Coupole Sapa. We are delighted that you appreciated the hotel design and the friendliness of our staff. Our team takes great pride in providing top-notch service and creating a welcoming atmosphere for our guests.Your recommendation to friends and family means a great deal to us, and we are always grateful for your support.Again, Thank you so much for your review. We hope to have the pleasure of hosting you again in the future. Best regards,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Ms. Cao, Thank you for your wonderful review! We are thrilled to hear that you enjoyed our hospitality, fantastic food, and rejuvenating treatment during your stay with us. It is always our goal to provide a memorable experience for our guests and we are delighted to hear that we met your expectations. We always very much appreciate it when guests choose to return to our hotel for another stay. Hotel de la Coupole Sapa is so grateful for your passion and love for us and we can't wait to have the opportunity to host you again! Sincerely,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Ms. Katie Biringer,We appreciate your feedback and would like to thank you for taking the time to leave a review for our hotel.We're glad to hear that you found our hotel's design beautiful and that our location is well-located in the center of town. Also, we're extremely thankful for your kind words about our buffet breakfast. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.Sincerely,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Ms. Yuen See Cho, Xin chao!We hope you still remember your stay at our hotel after coming back home. Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our hotel's ambiance as well as the excellent service provided by our staff. We appreciate your comments about the dining choices at the hotel. We will definitely take your suggestions into renovation, as we are always looking for ways to enhance the experience for our guests, especially long-stay guests. We hope that despite these minor inconveniences, you still had a pleasant stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Sincerely,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Ms. St.Germain, Greetings again from Hotel de la Coupole Sapa! We hope you enjoyed our sister hotel in Hoi An as much as we enjoyed us. Thank you for your wonderful review and for highlighting our services. It means a lot to us! It's always a pleasure to hear that our guests appreciate the little touches, such as providing you to rest by the pool and store your bags during the trek. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We are also delighted that you were able to take advantage of our amenities and that you enjoyed your time at the bar. Once again, thank you for choosing to stay with us. We look forward to welcoming you back and ensuring that your experience is just as memorable.Sincerely,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. Broughton, Greetings again from Sapa! We hope you are doing well after coming back home. It’s a great honor to host you at the Hotel de la Coupole Sapa, where we bring you a nostalgia of the French Indochine era. It warms our hearts to hear that you found our hotel worthy enough for you to travel a long way to Sapa.Thank you again for your wonderful rating for our hotel. It means a lot to us! And we hope to have the opportunity to welcome you back many more times in the future and continue to exceed your expectations with us. Sincerely,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. Nam Nguyen, First, thank you so much for choosing our grandeur Hotel de la Coupole for your trip in Sapa, and also thank you so much for taking the time to share your experience with us. We hope that you had a pleasant experience during your stay. If you have any suggestions or if there is anything we can do better to make your future visits even more enjoyable, please feel free to let us know. We look forward to welcoming you back in the future!Thank you and Best regards,Yuna Nguyen Bao Ngoc – Guest Experience Manager

Dear Ms. Trang, We hope you are doing well after coming home.Thank you for your comments regarding your last stay at the Hôtel de la Coupole Sapa - MGallery.It is always a pleasure to receive constructive feedback like yours. It truly warms our hearts to hear that you found our hotel to be one of the most fabulous you've ever seen and stayed at. We are so glad that the hotel design and service resonate with you.Once again, thank you so much for choosing to stay with us and for sharing your feedback. We look forward to the opportunity to exceed your expectations on your next visit.Best regards,Yuna Nguyen Bao Ngoc – Guest Experience Manager

Dear Ms. Heidi De Jesus, First, it’s a great honor to host you and your family at the Hotel de la Coupole Sapa, where we bring you a nostalgia of the French Indochine era. It warms our hearts to hear that you found our hotel to be one of the most fabulous you've ever seen and stayed at. Designed by Bill Bensley, we take great pride in his design and attention to detail throughout the property. We are so glad that these elements resonated with you.Especially, thank you for your kind words and high praise for Quynh, our receptionist. We are thrilled to hear that she provided you with excellent service and made your stay even more enjoyable. Customer satisfaction is our top priority, and we are so pleased that she was able to assist you with your needs during your time with us.On behalf of Quynh and the team, thank you for your kind words and for recognizing our dedication to providing exceptional service and a unique, thoughtful environment for our guests. We are grateful for your feedback and hope to have the pleasure of welcoming you back to our hotel in the future.May all your dreams take flight in the Dragon year!Sincerely,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. Smith, Greetings again from Sapa! We hope you are doing well after coming back home. It’s a great honor to host you and your partner at the Hotel de la Coupole Sapa, where we bring you a nostalgia of the French Indochine era. Thank you for your wonderful rating for our hotel. It means a lot to us! We hope to have the opportunity to welcome you back many more times in the future and continue to exceed your expectations with us. Sincerely,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Ms. Minjung, We always very much appreciate it when guests choose to return to our hotel for another stay. Hotel de la Coupole Sapa is so grateful for your passion and love for us. Thank you for your wonderful review and for highlighting the unique features of our hotel. It means a lot to us! We are delighted to hear that you deeply enjoyed exploring all the different areas of our building. It is always a pleasure for us to provide our guests with an unforgettable experience, not just in their rooms, but throughout the entire hotel.We are thrilled to hear that our concierge staff was able to assist you during your recent stay, especially in a moment of need with your transportation cancellation. Providing helpful and detailed information, as well as arranging a car for you, is just one way we strive to ensure our guests have a stress-free and enjoyable stay.Thank you for your recommendation and for sharing your positive experience. We hope to have the opportunity to welcome you back many more times in the future and continue to exceed your expectations with us. May your Dragon year be filled with love, laughter, and good times.Sincerely,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. Jardar O. Seim, Thank you so much for your kind and enthusiastic review of Hotel de la Coupole - MGallery. We are delighted to hear that you found our hotel to be in a very good location, close to everything in Sapa. Providing convenience and easy access to attractions and amenities is something we strive for.It's so glad to hear that the team helped you with everything you needed. Their dedication and commitment to ensuring a pleasant stay is something we value greatly, and we will make sure to pass on your kind words to them.The Lunar New Year is coming. We wish you and your family happiness, peace, and good luck.We look forward to welcoming you back in the future.Best regards,Yuna Nguyen Bao Ngoc – Guest Experience Manager

친애하는 김 선생님,사파(Sapa) 여행을 마친 후 좋은 일이 있기를 바랍니다.Hotel de la Coupole, Mgallery에 대한 별 10개 리뷰를 작성해 주셔서 대단히 감사합니다.숙박, 특히 숙박 시설에 만족하셨다니 매우 기쁩니다.또한, 저희 팀의 서비스에 대해 친절한 칭찬을 해주셔서 감사드립니다. 귀하의 만족은 우리 직원들에게 동기 부여가 되고 귀중한 선물입니다. 우리는 모든 손님이 우리와 함께 머무는 동안 환영받고 잘 보살핌을 받을 수 있도록 열심히 노력합니다.머무시는 동안 판시판을 방문하지 못해서 죄송합니다. 이는 당사가 통제할 수 없는 일이지만 귀하의 여행 계획에 영향을 미쳤을 수 있다는 점을 이해합니다. 그러나 이는 미래에 당신을 다시 불러올 수 있는 기회이기도 합니다.다시 한 번, 시간을 내어 귀하의 생각을 공유해 주셔서 감사드립니다.우리는 당신의 다음 숙박을 기대하고 있습니다!최선을 다하길 바랍니다.Yuna Nguyen Bao Ngoc - 고객 경험 관리

Dear Mr. Manh Nguyen, We hope you are doing well after visiting Sapa!Hôtel de la Coupole Sapa - MGallery very much appreciates your rating regarding your stay with us. It is always a pleasure to receive positive feedback from you about our service.Your satisfaction is an invaluable gift to us. We promise to always put in more effort to deserve the 10 points you awarded us.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.May all your dreams take flight in the year of Dragon!Sincerely,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. Kumar, HAPPY NEW YEAR! First of all, we would like to sincerely thank you and your relatives for staying at Hotel de la Coupole Sapa, MGallery during the past Christmas.We also very much appreciate you taking the time to conduct this review. We truly apologize if there were aspects of your stay that didn't meet your expectations. We make every effort to provide good service during this peak season. However, with our youthful staff, we did not do as well as anticipated. We would greatly appreciate it if you could provide us with more details about your experience or any specific areas where we can improve. Our goal is to always strive for excellence in order to provide a memorable and enjoyable stay for our guests.On behalf of the team, thank you for sharing your experience, and we hope your next visit will be more pleasant than the previous one. May your next 365 days be filled with love, laughter, and good times. Sincerely, Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mrs, Fernandez and family, HAPPY NEW YEAR! Thank you for taking the time to share your positive experience at the Hotel de la Coupole Sapa, Mgallery! It's wonderful to hear that you and your family enjoyed our hotel in every area. We're thrilled to hear that you enjoyed our breakfast buffet and found it excellent. Our culinary team works hard to provide a variety of delicious options to start the morning off right.We also appreciate your kind words about the cleanliness and beautiful decorations, as well as the indoor swimming pool. Moreover, we're grateful that you found our staff friendly and hardworking. Our team always takes great pride in providing exceptional service to our guests and ensuring that their needs are met. Once again, thank you so much for your wonderful feedback. We hope to have the pleasure of welcoming you back in the future!May all your dreams take flight in 2024! Yuna Nguyen Bao Ngoc - Guest Experience Manager

친애하는 Ms. Ngoc Hoa,우선, 최근 휴가를 위해 Hôtel de la Coupole Sapa - MGallery를 믿고 선택해 주신 귀하와 귀하의 파트너에게 진심으로 감사의 말씀을 전하고 싶습니다.귀하의 리뷰는 우리에게 매우 의미가 있습니다. 이를 통해 우리는 무엇을 잘했는지, 무엇을 개선해야 하는지 알게 됩니다.그날 저녁 저희 직원이 제때에 고치지 못한 네트워크 및 TV 신호 문제에 대해 진심으로 사과드립니다.고객님의 관대함에 진심으로 감사드리며, 호텔 조식의 디자인, 전망, 품질에 대해 여전히 매우 좋은 평가를 해주고 있습니다.앞으로도 저희를 믿고 더 나은 서비스를 제공할 수 있는 기회를 주시기를 바랍니다.평화롭고 행복한 크리스마스를 보내시기 바랍니다.친애하는.Yuna Nguyen Bao Ngoc - 고객 경험 관리

Dear Mr. Paurion, Xin chao from Sapa! Thank you for taking the time to review your experience with us at Hôtel de la Coupole - MGallery. We very much appreciate your wonderful voting, and we hope that you and your partner enjoyed our hotel. It is our pleasure to provide you with good facilities and quality services.Once again, thank you so much for sharing your review. We absolutely look forward to having you again and again.Best regards and Happy Festive Season,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. Park Yung Keun, On behalf of the hotel, please accept our deepest gratitude for your compliment regarding your stay at Hotel de la Coupole, MGallery. We are thrilled to provide you with a pleasant experience at the hotel, especially breakfast and guest services. Extremely happy to see that you were taken care of by our staff. I had shared your comments with our team. Thank you again for sharing your experience, and we hope to host you again in the future.Best regards,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Ms. Phuong Dang, We hope you are doing well after coming back home. We were so happy to host you during your stay in Sapa. Please accept our deepest gratitude for spending time to write the reviews and giving a 5-star rating in general to the Hôtel de la Coupole - MGallery. We have already shared your comments with our team. Once again, thank you so much for your generosity and sharing your experience with us.We wish you all the best and hope to welcome you back in the future!Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Ms. Sissela Niklasson, Xin chao! We very much appreciate your comments regarding your stay at the Hôtel de la Coupole - MGallery, where we bring you a nostalgia of the French Indochine era. It is always a pleasure to receive positive feedback like yours about our hotel design and services. We have already shared your comments with our team.Thank you again for sharing your experience. We wish you all the best and hope to welcome you back in the future! Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. Pang Nee-Meng, It’s a great honor to host you and your relative at the Hotel de la Coupole Sapa, where we bring you nostalgia for the French Indochine era.We are very grateful to receive this stay survey from you. It is a big motivation for all of us. We are jubilant to know that our location, design, buffet, and staff’s service impressed you in a very positive way.We are so proud to tell you that we have a great owner company that gave us this grandeur Hotel de la Coupole, so we can welcome wonderful guests like you.On behalf of the hotel, thank you so much for your generosity and sharing your experience with us.We wish you all the best and hope to welcome you back in the future!  Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. Donald Johnston,Xin chao! We hope you are doing well after your vacation in Sapa. On behalf of Mr. Peter Neto, the General Manager, the whole team, and my own behalf, thank you for your emotional words about the Hotel de la Coupole Sapa - MGallery. You left an immense smile on all of us, and the same on my kid when she received your gifts.It is truly deeply rewarding to receive such warm feedback from an esteemed guest like you. In the hotel, with a burning passion, we have always taken pride in our guest service. We are delighted that you had an extraordinary stay with us and are willing to share our hotel with others.We hope this long way traveling from the other side of the Earth, Texas, to Sapa, was worth it.It will be an honor to welcome you again soon. We wish you all the best! Best regardsYuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. An Le, Xin chao!Thank you for taking the time to review your stay at the Hôtel de la Coupole - MGallery. At the hotel, we strive to ensure that our guests have an exceptional experience with us. So, we're delighted to know that you are satisfied with the hotel's design as well as the staff's attentiveness and politeness.In addition, we understand that explanations about hotel availability can be a helpful factor in creating a positive stay experience. Going forward, we will do our best to ensure that such information is more clearly communicated prior to and during your stay. Thank you once again for your generosity. We look forward to welcoming you back soon!Best regards,Yuna Nguyen Bao Ngoc - Guest Experience Manager

친애하는 Kim Ja Reong 씨,Sapa에 머무르는 동안 우리 호텔을 선택해 주셔서 감사합니다. 귀하의 건설적인 검토에 진심으로 감사드립니다.귀하의 리뷰는 우리에게 매우 중요합니다.귀하의 검토를 통해 우리는 귀하에게 더 나은 서비스를 제공하기 위해 더 나은 노력을 테스트할 수 있다는 것을 이해할 수 있습니다.다시 한 번 진심으로 감사하고, 다시 아트를 바라겠습니다.친애하는Yuna Nguyen Bao Ngoc - 고객 경험 관리

Miura 様, Hotel de la Coupole Sapaでのご滞在に関する5つ星のレビューをお寄せいただき、ありがとうございます。ホテルの立地が町の移動に大変役立ったことを嬉しく思います。所有者会社のECOシステムの一部であることは、ホテルのゲストをケーブルカーシステムに接続する利点でもあります。私たちの親しみやすさがあなたに感銘を与えてくれてうれしいです. 繰り返しになりますが、ホテルを代表して、私たちを選んでいただきありがとうございます。また会うのを楽しみにしています!Yuna Nguyen Bao Ngoc - ゲスト エクスペリエンス マネージャー

Dear Mr. Lee Jae Joon, SAPA에 머무시는 동안 Hôtel de la Coupole - MGallery를 선택해 주셔서 감사합니다.시간을 내어 이 리뷰를 완료하고 별 10개를 평가해 주셔서 대단히 감사합니다. 귀하의 리뷰는 우리에게 큰 의미가 있습니다!저희 호텔을 선택해주셔서 다시 한번 감사드리며, 다음번 방문은 이전 방문보다 더욱 즐거운 시간이 되시기를 바랍니다.최선을 다하길 바랍니다!Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. Shin Soochul, We very much appreciate your rating for Hôtel de la Coupole - MGallery. It is always a pleasure to receive a positive score from you. But we also understand that we can do even better to bring you a higher level of service, as we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.Wish you all the best!Sincerely, Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. Andreas Fichter, We hope you are doing well after coming back home. First, we would like to thank you and your family so much for choosing Hotel de la Coupole, Mgallery, for your stay in Sapa. We greatly appreciate you taking the time to leave us a very positive review. We are more grateful when knowing that our service and the team touched your heart and made you willing to introduce us to people. On behalf of the team, thank you so much, and we absolutely hope to see you and your family again.Wish you all the best! Sincerely, Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. Nakata, We very much appreciate your comments regarding your last stay at the Hôtel de la Coupole - MGallery. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back in the future.Sincerely,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Ms. Sharon, We hope you are doing well after coming back home from Sapa.We are so happy to host you at Hotel de la Coupole, where we bring you a nostalgia of the French Indochine era. Designed by Bill Bensley, the Hotel de la Coupole recounts the tale of the French living among the hill tribes in the early 1900s, when the French Civil Authority moved all of its offices to Sapa for the summer. About the pool, we are so proud to talk about our best luxury indoor pool in North Vietnam, Le Grand Bassin. We are also happy to know that our service impressed you in a positive way as well. Just like you said, The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. You can find more interesting and interesting here: https://mgallery.accor.com/asia-pacific/index.en.shtmlI believe you will love this brand as much as we do! Once again, thank you so much for your stay, and we absolutely look forward to seeing you again. Regards,Yuna Nguyen Bao Ngoc - Guest Experience Manager

Dear Mr. David, Warmest greetings from Sapa, Vietnam. Thank you so much for choosing Hotel de la Coupole for your stay. We very much appreciate you taking the time to complete this wonderful review. The Hotel de la Coupole recounts the tale of the French living among the hill tribes in the early 1900s, when the French Civil Authority moved all of its offices to Sapa for the summer. The hotel is a marriage of Hill Tribe fashion and Parisian Haute Couture in the mountains of Vietnam. About the pool, we are so proud to talk about our best luxury indoor pool in North Vietnam, Le Grand Bassin. We are also happy to know that our service impressed you in a positive way as well. On behalf of the hotel, I would like to express my deepest gratitude for your compliment. And we are excited to welcome you back in the future.Sincerely. Yuna Nguyen Bao Ngoc - Guest Experience Manager