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Nhận xét về Khách sạn Sapa Panorama

3 out of 5
Khách sạn Sapa Panorama
10 Hoàng Diệu, Sapa, Lào Cai

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 24/63 nhận xét" "
Đánh giá 8 - Tốt. 25/63 nhận xét" "
Đánh giá 6 - Được. 7/63 nhận xét" "
Đánh giá 4 - Kém. 4/63 nhận xét" "
Đánh giá 2 - Tồi. 3/63 nhận xét" "

8,2/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

6,6/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Tiep

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

10/10 - Xuất sắc

Jeremy

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Great Staff, Great Location!
While we were only staying one night, the staff not only allowed us to check in hours early, but also upgraded our room! Everyone was so kind and friendly, the room was great with a nice view overlooking the town and mountains.
Lưu trú 1 đêm vào Tháng 1, 2024
Mr. Hung trả lời vào 19/01/2024
Thanks you so much

2/10 - Tồi

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Avoid at all costs
I only stayed in the hotel for 1 hour. I was very surprised as this hotel has very good ratings. I was given a standard room with a city view although I booked a deluxe Mountain View panorama view. The room was incredibly dusty and dirty. When I flushed the toilet the floor filled with water. Finally, when unpacking I found 3 cockroaches climbing over my belongings. I left to check into Amazing Sapa Hotel. The staff was very efficient in refunding me.
Lưu trú 1 đêm vào Tháng 9, 2022

8/10 - Tốt

Dayna

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
The staff was so friendly and spoke english, gave us really good recommendations. Rooms were good, one was very small compared to the other. It was very clean! Would recommend if only staying for 1-2 nights! The view would have been amazing if the weather was nice! Would totally recommend this hotel!
Lưu trú 2 đêm vào Tháng 5, 2022

10/10 - Xuất sắc

Yves

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Très bon choix !
L'hotel est en bon état, très fonctionnel, et très bien situé. Très belle vue depuis les étages supérieurs. Personnel extrêmement serviable, qui se démène pour que votre séjour soit agréable. Nous y reviendrons sans aucune hésitation !
Lưu trú 1 đêm vào Tháng 7, 2020
Sale Manager trả lời vào 08/08/2020
Merci beaucoup !

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really friendly staffs who can converse well in english.
Lưu trú 1 đêm vào Tháng 12, 2019
Qui Nguyen trả lời vào 09/01/2020
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,

6/10 - Được

HOSU

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2019
Sapa Panorama hotel trả lời vào 20/12/2019
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,

6/10 - Được

SapaPanorama, Waghäusel

Đi cùng gia đình
Nähe zum Zentrum ist okay,Rest .... zum Übernachten reicht es.Restaurant und Lobby waren kalt,Frühstück einfallslos,wie vom Band halt,Bedienungen nicht auf Trap,keine Liebe zum Beruf erkennbar,Rezeption okay,hilfsbereit und freundlich.Ausblick entspricht nicht der Realität war enttäuschend.
Lưu trú 4 đêm vào Tháng 11, 2019
Sale Manager trả lời vào 20/12/2019
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

8/10 - Tốt

Hannah

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Very good stay for a couple of nights. We came back from trekking and needed a shower before getting back on the bus. The staff gave us fresh towels and we could shower in the hotel.
Lưu trú 1 đêm vào Tháng 8, 2019
Qui Nguyen - Sale Manager trả lời vào 02/09/2019
Dear Hannah, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,

8/10 - Tốt

병욱

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2019
Qui Nguyen - Sale Manager trả lời vào 29/08/2019
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel location and staff
The staff was really nice and held put stuff while we explored Sapa before and after check in. Everyone was very friendly and helpful. The hotel was in a great location and very quiet in the room.
Lưu trú 1 đêm vào Tháng 7, 2019
Qui Nguyen trả lời vào 03/08/2019
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
町の中心にある良いホテル
７階のパノラマビューの部屋にとまりました。部屋からは、街の中心地の広場、教会、登山列車の乗り場になっているホテルが綺麗に見えます。昼間も夜も素敵な景色が見れますが、山の天気は変わりやすく、霧が出れば何も見えなくもなります。部屋の設備には、とても良いと思いますが、タオルがバスタオルしかなく、しかも使い古されていてとても汚かった。 タオルさえなければ最高のホテルだと言えます。 また、現在道を修理しているので、車でホテルロビーまで乗りるけることは出来ません。
Lưu trú 2 đêm vào Tháng 4, 2019
Qui Nguyen trả lời vào 24/06/2019
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

10/10 - Xuất sắc

Don

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay and location
Upon arrival staff were very helpful and got us checked in as soon as possible. The rooms were clean, and had all the amenities all organized and labelled. The location was pretty much in the centre of Sapa Village so getting around was easy. I would definitely book a again!
Lưu trú 1 đêm vào Tháng 5, 2019
Qui Nguyen - Sale Manager trả lời vào 11/05/2019
Dear Don, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

8/10 - Tốt

Jeryl

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Could have done better by having different foods for breakfast. Keep up to date with the correct room images of the hotel bedrooms. Great mountainous view for dining during the day.
Lưu trú 6 đêm vào Tháng 4, 2019
Qui Nguyen trả lời vào 27/04/2019
Dear Jeryl, Thank you so much for your kindly feedback, we would love to welcome you back to our hotel with much better breakfast in future, and update the rooms image correctly. best regards

8/10 - Tốt

Felix

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good view
Location is good, near Sun Plaza and stone church. Our room had a good view.
Lưu trú 3 đêm vào Tháng 3, 2019
Qui Nguyen - Sale Manager trả lời vào 23/03/2019
Dear Felix, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2019
Qui Nguyen - Sale Manager trả lời vào 23/04/2019
Dear Sir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,

8/10 - Tốt

Nick

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel and great personel
The hotel is located at the very top of Sapa town, which gives you the film view og the city and valley. The personel is very friendly and the room was really comfortable. The only downside to the hotel was that the walls wasn’t soundproof.
Lưu trú 2 đêm vào Tháng 2, 2019
Qui Nguyen - Sale Manager trả lời vào 20/02/2019
Dear Nick Madvig-Schnor, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

10/10 - Xuất sắc

Dolly, Toronto. ON

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our stay was excellent!! The staff, breakfast and amenities were all wonderful. Would highly recommend. So convenient that there is a shower downstairs to use if you arrive early from Sapa or are leaving late to go to Sapa.
Lưu trú 2 đêm vào Tháng 2, 2019
Qui Nguyen - Sale Manager trả lời vào 20/02/2019
Dear Dolly, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

10/10 - Xuất sắc

Alex

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Come here
Great time
Lưu trú 2 đêm vào Tháng 12, 2018
Sale Manager trả lời vào 31/12/2018
Dear Alex, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Best regards, Qui Nguyen - Sale Manager

10/10 - Xuất sắc

Matias

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Would stay here again!
The staff was very service minded and wanted to give us the best experience during our stay. We booked tours and our journey back to Hanoi through the hotel! The view from the hotel balcony was amazing with the surrounding mountains.
Lưu trú 2 đêm vào Tháng 10, 2018
Qui Nguyen - Sale Manager trả lời vào 14/11/2018
Dear Matias, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Best regards, Qui Nguyen - Sale Manager

10/10 - Xuất sắc

Margaret

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Spectacular views
Our stay at the Sapa Panorama Hotel was fantastic, great location, shop at the base and beside great value for buying trekking clothing and shoes. Staff were so lovely, friendly and couldn’t do enough for you. Massage was great after a day of trekking in the mountains. Breakfast was plentiful, with great variety, we also had lunch and dinner at the hotel - enjoying the views of the mountains. We loved Sapa and would recommend this hotel to others xx
Lưu trú 2 đêm vào Tháng 11, 2018
Qui Nguyen - Sale Manager trả lời vào 10/11/2018
Dear Margaret, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Best regards, Qui Nguyen - Sale Manager

6/10 - Được

Khách đã xác thực

Lưu trú 2 đêm vào Tháng 11, 2018
Qui Nguyen - Sale Manager trả lời vào 07/11/2018
Dear Sir/Madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

10/10 - Xuất sắc

IKEDA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
眺望、立地の良いホテル
立地、眺望共に良いホテル。 部屋から教会周辺が見渡せる。 食事とマッサージも利用したが安価で良いサービスを受けられた。
Lưu trú 1 đêm vào Tháng 10, 2018
Qui Nguyen - Sale Manager trả lời vào 09/10/2018
Dear IKEDA, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

10/10 - Xuất sắc

Franken, Zetten

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
prima hotel
Prima hotel met erg vriendelijk personeel en geweldig goed ontbijt, doen zou ik zeggen!!!
Lưu trú 1 đêm vào Tháng 10, 2018
Qui Nguyen - Sale Manager trả lời vào 03/10/2018
Dear Franken, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

10/10 - Xuất sắc

Tania

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
This place is awesome! The room was just fabulous and exactly as shown, beds were great, great air conditioning, nice cold fridge, good shower and beautiful views from the balcony. The food was fabulous too and the staff were amazing!! Wish we had stayed longer!! If you're going to Sapa stay here!!!
Lưu trú 1 đêm vào Tháng 9, 2018
Qui Nguyen - Sale Manager trả lời vào 03/10/2018
Dear Tania, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

4/10 - Kém

Jeannie

Do give it a miss if you can't climb up the stairs
The description on the Hotels website is incorrect. I have booked a superior with mountain view but ended up a room without view. According to the hotel receptionist, only deluxe room has mountain view. This website is misleading the customers with incorrect information. Do take note that you need to walk up a flight of stairs as no car / taxi is allowed to drive up to the lobby. It was very inconvenient for the old people with poor mobility.
Lưu trú 2 đêm vào Tháng 9, 2018
Qui Nguyen - Sale Manager trả lời vào 12/09/2018
Dear Jeannie , We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

8/10 - Tốt

Pascal

Bel hôtel a Sa Pa
Bel hôtel avec des chambres très spacieuses et salle de bain fonctionnelle. L’etabl Est bien situé près de la place centrale de Sapa
Lưu trú 1 đêm vào Tháng 8, 2018
Qui Nguyen - Sale Manager trả lời vào 25/08/2018
Dear Pascal, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Central to city and good location. Good helpful service.
Lưu trú 1 đêm vào Tháng 7, 2018
Qui Nguyen - Sale Manager trả lời vào 30/08/2018
Dear Ms/Mr, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel.

10/10 - Xuất sắc

Andrew, Sydney

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel in heart of the town
Very good staff and very accommodating. Our train from Hanoi arrived early, we weren’t able to check in straight away however they have showers available for use and storage facilities which is a great idea. The view from the balcony was amazing. Will stay again. Tip - book the shuttle bus from the train station to the hotel in advance.
Lưu trú 2 đêm vào Tháng 7, 2018
Bestregarsd Qui Nguyen - Sale Manager trả lời vào 07/07/2018
Dear Andrew Connelly, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel.

10/10 - Xuất sắc

guggig, Phuket

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good view and comfortable room
Good food , good view and nice room but It's noisy with motorbike .
Lưu trú 1 đêm vào Tháng 6, 2018
Qui Nguyen - Sale Manager trả lời vào 22/06/2018
Dear Mr/Ms GUGGIG, Warmest welcome from Sapa Panoramahotel, we are so pleased to know that you enjoyed your staying with us, we are looking forward to welcome you back at Panorama hotel. Besregards

10/10 - Xuất sắc

Chris

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent
Great location. Lovey staff
Qui Nguyen - Sale Manager trả lời vào 25/04/2018
Dear Chris, Warmest welcome from Sapa Panoramahotel, we are so pleased to know that you enjoyed your staying with us, we are looking forward to welcome you back at Panorama hotel. Besregards

8/10 - Tốt

Nasim, Canada

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It was clean enough and close to all the tour start points. The staff were nice and friendly and the food was good. It was a good hotel for the money that you pay. The only downfall was that you have to take your suitcase up some stairs when you get there since the hotel is in an alley that goes up a small hill though stairs.
Lưu trú 3 đêm vào Tháng 4, 2018
Qui Nguyen - Sale Manager trả lời vào 22/04/2018
Dear Nasim, Regarding your stay at Sapa Panorama hotel, we are really pleased to know that you enjoyed your staying with us, thank you very much and we are looking forward to welcome you back soon again. Best regards

10/10 - Xuất sắc

Norm, Ithaca, New York, USA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazingly pleasant and helpful staff!
Amazing place. Great rooms-really pleasant and clean and roomy. Views of the mountains fabulous. Nice amenities in room-food and drink. Perfect location-out of fthe hustle but close to Minority Market and good food/coffee spots. Biggest plus-the staff are amazing. Pleasant. Helpful. Engaging. Highly rated and would stay again if we return to Sapa.
Lưu trú 2 đêm vào Tháng 2, 2018
Qui Nguyen trả lời vào 12/04/2018
Dear Mr/Mrs, Thank you for taking the time to share your feedback. It's a pleasure to read that you enjoyed your stay with us and it was a pleasure to host you. we hope to welcome you back to Sapa Panorama hotel in the future Qui Nguyen Sale Manager

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ
We booked the Deluxe Balcony Room which states on hotels.com that it has a mountain view. When we reached, the staff insisted that we did not book one with mountain view. We liase with hotels.com thereafter and noted that the hotel has mistakenly written the wrong description on their website. As they are at full capacity, they were unable to provide for any change of room and no further service recovery was provided. We booked a private car who will fetch us to and fro Fansipan cable car. We told the driver to be there at 6pm but we waited for 10 mins and no one came to fetch us. Overall, a very disappointing experience with the hotel.
Lưu trú 1 đêm vào Tháng 12, 2017

4/10 - Kém

nan

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ทำเลดี ไม่ไกลจากท่ารถ, บริการต่ำกว่ามาตรฐาน
ผมจองที่พัก ผ่านระบบ 2 คืน เป็นห้อง Family 4 คน (ระบุตอนจอง ผู้ใหญ่ 3 (เด็กโต) เด็ก 1 -ระบบการจอง expedia ไม่ดีเลย (อันนี้โทษระบบ expedia เทียบกับ เจ้าอื่น อีก 2 เจ้าที่เคลียร์ ในรายละเอียด) เป็นข้ออ้างให้โรงแรม ไม่ยอมเปลี่ยนห้องให้ ผมจองโดยเลือกว่า วิวภูเขา แต่ได้ห้องพักจริง โดนตึกบังมิดเลย ขอเปลี่ยนกับ พนักงาน เขาอ้างว่าไม่ระบุห้องมาให้ ไม่มีสิทธิเปลี่ยน และไม่มีห้องอื่นๆว่างแล้ว ทั้งที่เช็คกับระบบ expedia โชว์เขาว่ายังว่างอยู่ -โรงแรม ให้เตียง ใหญ่ 1 เตียง นอนเบียดกันได้ 3 คน (พร้อมผ่้านวม) แต่ปัญหา เตียงเดี่ยว 1 เตียว แต่ ผ้าห่มแบบ บางๆ ธรรมดา กันหนาวไม่ได้เลย - มือจับประตูห้องน้ำพัง แจ้งซ่อม แต่ แค่ใช้งานแก้ขัดไปก่อน - ห้องน้ำ น้ำขัง อาบน้ำแล้วเจิงนองเต็มพื้น *อาหารที่ไม่ใช่ Breakfast ถือว่าอร่อย
Lưu trú 2 đêm vào Tháng 12, 2017

10/10 - Xuất sắc

marl, florida

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best hotel I've stayed at in ages
They were so accommodating, arrived at 4am and the guy let me have a shower & a bed until I could check in. The breakfast was really good and the staff spoke good English ! The rooms were good too, comfy bed, great shower with hot water, clean and spacious. Also very quiet room with no street noise ! I have nothing at all to complain about for once. HIGHLY recommend this hotel !!!
Lưu trú 1 đêm vào Tháng 11, 2017

8/10 - Tốt

Linda, Thailand

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
วิวจากห้องพักสวย อยู่ในทำเลดี
ห้องพาราโนมิควิวสวยดี ทำเลสะดวกใกล้ love market ใกล้แหล่ง shopping และใกล้ท่ารถ sapa express bus พนักงานอัธยาศัยดี และช่วยเหลือแนะนำเส้นทางต่างๆ อาหารเช้าใช้ได้
Lưu trú 2 đêm vào Tháng 9, 2017

10/10 - Xuất sắc

Erica

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Basic hotel with a Fantastic view
Staff were very friendly and accommodating. All conversant in English. View from the balcony was fantastic and that's primarily the reason why I chose this hotel. We spent alot of our time sitting in the balcony in the morning and at night when we are back. There are not much toiletries provided. Only shampoo, soap and a bath towel each. Thankfully we had our own toiletries or you can easily buy whatever you need in the supermarkets nearby. An easy way to go down to the main road is to take the lift down to the 1st floor and walk down the stairs and you are smack where all the shops and restaurants are. Breakfast is simple and they try to change 1 -2 items so it's not the same. We only had breakfast once there but I suppose for the price we are paying, we shouldn't be expecting too much. The only thing that I think they really need to improve on is the intermittent hot and cold water in the shower. It turns cold for a long while and it makes showering very unpleasant, I couldn't get myself to wash my hair there. So what we did to overcome this problem when we had to wash our hair (thank goodness we decided to wash only twice in our 3 days there) was to book ourselves for spa packages in other hotels so we could shower and wash our hair.
Lưu trú 2 đêm vào Tháng 8, 2017

8/10 - Tốt

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place to stay!
We stayed there for 3 nights. Apart from the damp that caused by the humidity this place is amazing. The staff are always happy to help you, great breakfast buffet, and the rooms are really nice. Bathroom was so cool and cozy. I would highly recommend this hotel!
Lưu trú 2 đêm vào Tháng 6, 2017

10/10 - Xuất sắc

Debra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Our Sapa Trip
Lovely hotel - we had Deluxe Balcony Room. Great location, excellent staff.

8/10 - Tốt

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
風景很棒~
風景很棒~~飯店服務也很好喔~~~整理環境乾淨舒適，採光明亮!!!下去有機會再去的會再會在這的喔~而且交通也蠻方便的，都很不錯的!

10/10 - Xuất sắc

RAYMOND AND MAY, SINGAPORE

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
EXTREMELY BEAUTIFUL MOUNTAIN VIEW
BREAKFAST IS BASIC BUT GOOD WITH VERY GOOD COFFEE. MY WIFE AND I WERE WARMLY RECEIVED AT THE HOTEL, I TOLD THEM I PAID 250k VDN FOR OUR RIDE FROM LAO CAI TRAIN STATION WHICH SHOULD BE 100K VDN FOR TWO PERSONS. THEY OFFER TO GIVE US A RIDE FOR FREE....TO LAO CAI TRAIN STATION FOR FREE. THIS IS EXCELLENT SERVICE!! THANKS TO FLOOR MANAGER WHICH SADLY I FORGET TO ASK HIS NAME. EVERY STAFFS ARE ALSO VERY FRIENDLY AND WARM WHICH MAKES ME FEEL VERY AT HOME AND SAFE, YOU FEEL MORE LIKE FRIENDS AND NOT CUSTOMER. SO YOU SHOULD STAY IN THIS HOTEL TO EXPERIENCE YOUSELF THEIR WARM HOSPITALITY. MY WIFE AND I ENJOYED THE VIEW VERY MUCH. WE DID A DAY TREKKING TO TA VAN VILLAGE WITH OUR GUIDE MAY, SHE IS A ETHENIC MINORITY WITH EXCELLENT ENGLISH SKILL. SHE IS A VERY VERY GOOD GUIDE, SHE ALLOWS US TO EXPERIENCE THE REAL LIFE OF ETHENIC GROUPS IN THE MOUNTAIN VALLEY AND THE VIEW IS EXTREMELY BEAUTIFUL. WE COULD NOT HAVE ENOUGH OF SAPA AND ALREADY WANT TO COME BACK FOR THE VIEWS, EXPERIENCES AND WARM AND REAL PEOPLE OF SAPA. HOTEL IS NEAR THE TOWN AND YOU CAN ENJOY SOME FOOD IN THE RESTAURANTS NEARBY, DON'T FORGET TO TRY GRILLED PORK.

10/10 - Xuất sắc

Mitch , South Australia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Well set up for those hiking near SAPA
Really nice hotel. Staff helpful and the set up to hold luggage while hiking even after your stay and then provide showering and clean up facilities on return even if departing that evening was awesome. They will hire you and private day room if they have availability but often fully booked on weekends so not always possible. Family friendly and they can organise local guides for hiking and home stays for you also (always good to book in advance during peak seasons.

8/10 - Tốt

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Was cold and foggy most of the time. Would recommend visiting in warmer months. Still really enjoyed out time in Sapa.

4/10 - Kém

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Thích: Nhân viên & dịch vụ
Stay for the view
You need to book the rooms on floor 6 or 7 for this hotel to be worthwhile, because the view is the main attraction. The breakfast is below average. The staff were nice and let us check in early, much appreciated. The main issue is the management - they have an area in the lobby for you to leave your luggage overnight while trekking. It's unlocked and the staff leave it unattended. There is a room on level 1 that is supposed to be "safe storage", but we also saw that unlocked and unattended. Worst is that they let a group of kids (that seem to belong to the owner) run completely out of control in the lobby and staircase area, yelling and screaming like lunatics. Not the serene mountain experience you'd hope for. The reception staff just stands there, clearly afraid to ask the kids to behave. They also let guests smoke inside. Gross

6/10 - Được

Cristy

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú

8/10 - Tốt

Glenn

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

2/10 - Tồi

수현, 베트남 사파

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
전체적으로 불편했어요.
광장에서 가까운 것은 좋은데 뷰가 좋지는 않습니다. 침구에서는 냄새났으며 외출하고 돌아오니 문을 열고 가셨습니다. 샤워중에 정전되고 물이 갑자기 안나와서 당황스럽고 무서웠습니다. 옆건물은 공사중이라 시끄러워요. 조식도 맛이 없어요. 프론트 서비스는 좋습니다.

4/10 - Kém

Clint, London, ON Canada

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Disappointing Hotel in Sapa
This is a poor and rural area, so perhaps I was expecting too much. But we had problems with hot water, lack of towels, no toiletries, and so on. It was cheap, but you don't get much other than a nice view.

8/10 - Tốt

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng