Khách sạn Samal-1 , Almaty

"The room was nice and comfortable. The staff at reception were super helpful and spoke English which helped greatly. "

"Great hostel with lots of amenities & good breakfast "

"Staff was very helpful. I made an error in my reservation and staff corrected immediately without issue."

"施設がとても清潔でQualityも高く、多少の経年劣化はあるが、快適でした。"

"Buon livello generale, pulito, ottima spa"

"Rooms are immaculate and spotless.the staff friendly, helpful, and welcoming. Breakfast, Very good breakfast offering, with solid variety and quality"

"Считаю это лучший отель в Алмата, современный, чистый, уютный, все по высшему стандарту. Завтраки просто потрясающие - я никогда не видел нигде в других отелях любой категории, даже 10% от стандарта Новотель. Особо вежливый и профессиональный персонал. Высокая безопасность и в самом центре где удобно гулять. Сотрудники любезно повысили бесплатно категорию номера, предоставив комнату с шикарным видом на весь город на 9 этаже. За счет повышения категории я сэкономил более 1000 долларов, чему...

"Great modern hotel in the center of town. Very friendly and helpful staff. There was minimal hot water in the shower, otherwise everything was perfect."

"Great location , great view from the room , great renovation "

"I left early so I didn't try the breakfast. Everything else was excellent and i will be back again."

"Everything was fine, as it should be at a hotel from its class. Nothing was special, but everything was as it should be, and that is very important.Didn't exceed expectations, but neither disappointed me."

"It is close to the Almaty 2 train station just 10 min walk. There is a supermarket close by and lots of restaurants options. It’s also close to the walking district Arbat. A few of the staff don’t speak English but we were able to communicate using google translate. They are helpful. I had a room with bathroom, its clean and the bed is comfortable. It’s like guesthouse style, it’s very good value for the price."

"We loved our stay here. The staff went above and beyond to ensure our comfort and assist us. The breakfast was the most extensive buffet we have ever seen; we were shocked that there had been negative reviews. The location is great. There is a nice park across the street and it’s a short walk to many great sights. "

"We booked a one BR Apartment for a family of 4 including 2 kids (5 yo). The apartment and the bathroom was spacious and fully equipped. The sofa bed in the living room converted to a pull out bed (unfortunately it is the most uncomfortable bed for 2). The location of the hotel is excellent, with 2 minutes walk to the famous Arbat Street. There are plenty of supermarkets around, with a huge Magnum store just across the road in Lumier building. "