Khách sạn Santa Clara

"El gym súper malo viejo sin nada"

"Beds not too comfortable Needs rooms to be updated and better cleaned. 3 stars"

"Unfortunately the apartment was not prep with the inclusions paid for. There was no WiFi nor live cable and never received assistance towards it. They offered a change of apartment and stated for one day at 9 am and didn’t receive further assistance towards it. Aside the cleanliness inside was not to its top: inside the refrigerator was a cleaning cloth left inside and the main bathroom was still with shaved hairs from a man. My expectations were way higher than what I expected, things that...

"Rooms were a little too cold but everything else was great."

"Excelente. El bufé del desayuno exquisito"

"The hotel was as you said it, "UNIQUE!" I loved the location. The view from above is nice. I would say again upon my return."

"The location was very neat UNTIl we tried to fall asleep. There was a considerable amount of noise from the road and nearby parking lot. Loud trucks drove to the cruise ship area at all hours. We had a smoke alarm that decided to chirp in the middle of the night. Maintenance was not available so I was able to get a battery from the front desk and changed it myself. Very nice staff and the location is great for dining and shopping. Everything is well within walking distance. The room and...

"Breakfast was excellent a good variety of stuff to choose from. Dinner option was pretty good as well"

"Having a washing and a dryer in the room was a pleasant surprise. The cleaners, the hotel staff and the chefs were all very pleasant and warm, the space and layout of the room was immaculate. We will definitely recommend it to others and we look forward to returning. Breakfast was good and the location was close to everything."

"Good"

"Customer service"

"The pool area, tennis and paddle court were the most enjoyable parts of the hotel. The breakfast does not offer ample variety and the servers are sometimes distracted to what the customers need. The staff at the counter is okay but not as helpful as they should be. They do not want to offer solutions when asked difficult questions and the manager is nowhere to found."

"Stunning ! Beautiful Hotel ! Excelent Service Delicious Food Luxury modern room Can’t wait to go back ! Love it so much !"

"The place was slightly dated but always clean. The staff was always friendly and helpful.I would stay here again."

"Linda experiencia"

"Nice place to stay. Clean, convenient to the city."

"Good"

"The Hotel is situated in a good and safe neighborhood! The interior is beautiful. We had reserved a room for 3 people as a family in a room with a king size bed. All 3 persons were charged for the room. When we came to the room after checking-in, there was no additional bed prepared. We had to tell them to do so. Without being informed previously we were charged 30 $ per night for the bed. This is not a large amount but the lack of information is desturbing. The room is basic, lacking little...

"No use las amenidades, le puse una calificación de excelente, porque me he hospedado varias veces en ese hotel, y nunca me han decepcionado, el hotel es muy bonito, personal amable, habitaciones impecables y a la par del Centro Comercial Multi Plaza. Todo lo que puedas necesitar está literalmente a la par"

"El hotel bien ubicado, tranquilo las habitaciones bonitas y el desayuno muy completo"