Khách sạn Santa Cruz del Seibo

"We had an AMAZING time! The property’s manager/main bartender made our time there extraordinary! He went above and beyond great customer service levels and because of him, emphasizing again, BECAUSE OF HIM and his outstanding level of customer service (which we are finding is difficult to find these days) we are planning on being back at least once per year! His staff/helper bartenders were great too, and Chefs made us some amazing authentic Dominican experience type food and drinks!!! We made...

"The dining options were quite limited, and unfortunately, the overall food quality did not meet my expectations—especially in comparison to my experience at the Wyndham Altra Cancun. I also would have appreciated more authentic cuisine offerings. That said, the staff was very friendly and welcoming, and the entertainment shows were enjoyable. However, the frequent karaoke nights felt repetitive, and I would have preferred a greater variety of themed events, such as a white party or 80s/90s...

"Mejorar la variedad del desayuno, estaba muy pobre "

"Our stay at the W Punta Cana was far from ideal. While the property's design is beautiful and fitting of a luxury hotel, our group of ten experienced severe health and hygiene issues. On our last day, five people in our party suffered from severe diarrhea; we strongly suspect that the freshness or quality of the food was compromised. Furthermore, six members of our group broke out in red rashes, and five people sustained numerous bite marks that strongly resemble bedbug bites"

"Resort could not find our reservation so not a good start. The drove us to the preferred club and could not find it either. Had us complete check in paperwork and then took us back to where it all started. Food was ok, we were expecting better compared to other secrets we stayed. Staff made a reservation for us to a restaurant that was closed for that night. Not sure we will go back to this Secrets and might be time to try something different. "

"Es una experiencia campestre de verdad, quedarse en medio de la plantación y descansar con la naturaleza pura. Nicole es excelente host, preocupada, atenta a cada detalle sin ser avasalladora. Sinceramente queremos volver pronto 🙌"

"Absolutely extraordinary venue with spectacular views from every corner. The hotel was very clean and well maintained. We took a room for 2 adults and 1 child. It was plenty large with freshly supplied towels everyday. I didn’t get the purpose of the small pool in our balcony as we barely used it. But we definitely enjoyed the main pool and the beach pool. The food was amazing. Definitely loved trying out the local food and the seafood. The wellness centre was also wonderful. Loved taking some...

"Same food everyday. "

"The guesthouse is situated overlooking the ocean but it is well hidden. Don't give up! Follow the unpaved road around and you'll find a gem. The proprietor is friendly, will provide breakfast, arrange take-out meals and transfers if needed. We enjoyed our stay. "

"Some staff were rude, older crowd. Beautiful property"

"Great staff at restaurants. Hard to make reservations with app. Room service requests for towels etc took long. However food room service great. Also better entertainment is needed more cultural music or bands. "

"Devo constatare con piacere che in questo piccolo hotel mi sono trovato benissimo"

"T"

"Excellent service, rooms are kept immaculate. Staff are super friendly and helpful. If you’re an Expedia vip member you get the breakfast included. They have many options to choose from. "

"Excelente servicio. Un muy buen lugar para alojarse "

"Clean room, staff was friendly, Needs more adult amenities "

"La chambre était propre, la salle de bain aussi. Mais ce qui nous a plu c’est l’accueil et le service du personnel: nous nous sommes sentis comme si on séjournait chez des amis, chez la famille. Une expérience à recommander!"