Khách sạn Saranac Lake

"The property is basic; just adequate."

"The hotel was being taken over by new owners, The TV's did not work, no cable of any kind! Pool was not open at all as well it was in a state of disrepair! Also they had issues with wi-fi and internet access! the whole time we were there coffee machine did not work well as well! Although we had a million dollar view of lake Saranac and the mountains, lots of parking and close to other amenities! Bed's were comfortable, I'm sure at some point they will work out those issues and I was told...

"We showered and put our towels in basket as asked. Next day we returned to house after the wedding and the towels were not replaced in our room so we couldn't shower. There was no direction provided on how to receive new towels. I just assumed they checked our room and would have replaced the towels. Over all I would stay again. It was a good place to stay and very quiet place"

"It was really bleh. I was in room 12, i paid extra for the jacuzzi tub and didn't even use it, it didn't look clean. The bathroom has a lower ceiling, if you're 6' and over chances are you dont fit in the shower. The amenities were bad. The carpet in the room should be removed. If anything ask for room 1 to 11. In 12 you are in a renovated garage, you have two rooms over your head and you are located in the center of a parking lot. I would not book again. The check in is all via texts so thats...

"Rooms are on the small side."

"Hotel was nice. Beautiful view. Restaurant was very good. Bed was comfortable. Only issue was the layout of the bathroom. Very awkward."

"The room was okay and I didn’t see any stuff. "

"Very cute place for a single or couple. Very comfortable bed. Good off street parking. Super clean. Owner was readily available for questions. Wi-Fi particularly good.... all around highest rating."

"Everything exceeded my expectations, room was excellent clean, great view, and slept great. Breakfast and restaurant served 4 star hotel quality food. And 4th of July fireworks were fantastic.I will be staying here again and I highly recommend."

"Modern hotel within walking distance of shops and restaurants in downtown Lake Placid. Excellent value for the area with free parking included. I felt like I hit the lottery finding such a nice place to stay for an overnight visit."

"Pleasant stay"

"We had a wonderful stay at this hotel. The staff were exceptionally caring, attentive, and genuinely committed to making our stay as comfortable as possible. They listened carefully to all of our requests and were always happy to help, which made us feel truly welcomed and well looked after. The only minor downside was that the breakfast selection was somewhat limited and could offer a greater variety of dishes. Overall, we had an excellent experience and would gladly recommend this hotel to...

"Clean"

"Excellent hotel."

"The location was perfect! Close to all the attractions but a nice quiet location. Loved being by able to walk to the Whiteface Ski Resort. The view from the room was stunning. Our room could use a little updating but for the price it couldn’t be beat! The owners are wonderful! Always available and very friendly and welcoming. The room was very clean and we felt very comfortable there! We will definitely go back."

"Great location, easy parking, nice breakfast included"

"1) No person to greet you at check in. Check in was through email. 2) The room was tiny and the cigarette smoke was so heavy in the room that I couldn't breathe and I left. 3) No hand rail on the staircase and the stairs was very noisy 4) Terrible"

"The rooms are nicely updated and the bedding was very comfortable! The reception area was beautiful and the outside seating area is perfect for summer evenings. Continental breakfast was ok but wish they had fruit as an option. Staff was all very friendly and accommodating."

"Worst Marriott experience ever. Beware that there is no parking, the front desk staff is unhelpful, and the valets are positively rude! Not what I would expect from a hotel of this caliber."