Tìm Chalet tại Sarnen

"Very spacious, modern and clean. It feels like an apartment rather than a hotel. Two bedrooms, one bath, kitchen with stove, fridge and dishwasher. Location is perfect as the property is connected to the Interlaken West station; and the bus to Interlaken East station is two minutes walk; and so is the ferry terminal to Spiez and Thun. No AC."

"Good breakfast"

"No privacy of the room until you keep the curtain closed and in summer very hard to keep the curtain closed . No air condition service available. Breakfast service is excellent. Staff is co operative."

"Clean and friendly staff. Public transport right outside the door"

"Clean rooms with very comfortable beds. The showers were very nice. Air conditioning was very nice, especially with a heat wave. The breakfast was delicious with a lot of options."

"No A/C and it was too warm. So many steps getting to the hotel. Given a view of the street - not what I booked. Front desk isn't staffed after about 11 pm. Fire dept pounded on our door down at 11:30pm because of the steam from our shower, cold water tap didn't work, and hot water was scalding hot. There was no audible alarm, and no peep hole on door to see who was pounding on the door. Thought it was a prowler trying to get us to open the door. Would not stay there."

"Good"

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"The staff were great . Room very clean"