Khách sạn Saugus

"Spacious rooms. No vending machines. Individuals hang outside in parking lot. Not sure if guests or not but sitting in cars which was weird"

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"Don’t think the floors are ever cleaned. New white socks were black on bottom within minutes. Saw cleaning crew but they never even had a mop, just broom and dust pan. Laminated wood floors throughout. Other than floors everything was mostly ok."

"I booked this place for 7 days and left with my buddy beaten by Beg Bug Bites. Avoid this stressful nightmare experience full of anxiety"

"Our first night was awful. They placed us in a room on the 2nd floor that happened to be above where the rock band was playing in the bar on the first floor. The next morning I requested to move rooms and they were able to accommodate us but we have to wait over an hour to move. My advice....place the band, if they are staying over in room 214!"

"Breakfast staff were very helpful."

"Great hotel, difficult communication with Spanish housekeeping, other than that excellent!!"

"This hotel is “tired”. It’s time for a refurbishment. Also, hair from previous guest was in the bathroom and there was a large ant walking across the bathroom floor."

"The hotel was hard to find since the sign was covered over and didn't have the new name of the hotel. It's a bit out of the way, other that that we had a comfortable stay with a decent bed and nice bathroom. The TV should be replaced, it was small 20 or 32 inch model from a decade or two back. We wanted to watch the hokey game, but it was too frustrating with the small size and black dots on the screen."

"very nice"

"The staff is so kind and helpful. The location is so convenient. The beach is right across the street and lots of dining options in very close proximity. I always enjoy my stay here "

"The facility had a weddnig and the sound kept us up until 1100 PM."

"This location is not the greatest… it is decently far from the nearest train station and uber drivers often got confused where to pick up and drop off. The barn door on the bathroom was falling off the hinges. Shower was incredible and the soaps smelled amazing. Funny smell in the room that lingered. The lack of amenities was what we were most surprised about.. for the money, this did not feel like a luxury hotel as advertised. It is quite dated and therefore, misleading. Walls are also paper...

"Great location. Close to tours and restaurants. The staff was very helpful."

"Everything was great , start to finish"

"It was fine but the price was truly terrible for a1night stay ($700 for king bed). I was upgraded to penthouse because of my Bonvoy membership, where the view of Boston harbor was amazing, but the room was the same gray room as what I would have gotten on a lower floor. This may be standard for Boston during college graduation season. I do not know if the rest of my party had similar thoughts. It was shocking to me though."

"AAAA++++, everything perfect, "

"clean, quiet, highly reccomend"

"Very good location in downtown Boston. Top quality gym. Room is little tight but enough."

"Aaa"