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"Clean, friendly staff, shop for basic needs + fuel"

"Great stay, really friendly staff, good breakfast mushrooms were particularly great. We used swimming pool and steam room which were tired but great to use. "

"Bar menu was very limited & the dining room was closed. The room was poor even though it was supposed to be an ‘executive double .’ I really don't think the room had been serviced correctly after the previous guest . I needed to ask for a clean duvet cover. That says it all. However , the receptionist was very pleasant and very helpful. Apparently the hotel is due to be refurbished & in my humble opinion that cant come soon enough . Great view though !! "

"The bed was comfy. The hot water was only lukewarm so shower not good really. Bathroom tiling in poor condition with mould. Staff pleasant attitude."

"Hotel was stoplessly clean. Check in quick and easy. Room was spacious, and again spotlessly clean. Bed very comfortable and breakfast the next day was delicious Highly recommend 5 stars from me."

"Perfect location and good rooms "

"It's value for the money, clean, warm."

"I was made welcome by friendly and professional staff from start to finish. There was also a fire alarm event at the start of my stay which I thought was managed well but I would reccommend using a Megaphone when communicating directions with the evacuated guests."

"We had a great one night stay at the Hex hotel before visiting the zoo. The hotel was immaculate and the rooms were well thought out for families."