Dear Mr. Ho Chee,Greeting from Alila Seminyak,Thank you for your recent stay with us, and the time in completing our post-stay survey. We highly appreciate your valuable feedback, as we believe it is only through listening to our guests carefully that we will be able to achieve the guest satisfaction that we aim for. I do understand that we have fallen short on several points in your room especially for the AC was blown directly to the bed, which were rectified only after you have observed them, as we failed to ensure those issues were not there in the first place, hence please accept my sincere apologies for this. Once again thank you for staying with Alila Seminyak and we do hope that we will have the opportunity to welcome you back in the nearest future.Kind RegardsAlit Sukadarma

Dear Irvanus, Thank you for your warm and genuine review of your recent stay. We are delighted to learn that your stay with us proved to be extremely memorable and that you enjoyed your experience at our resort. We are already looking forward to granting you our dedicated service again at Alila Seminyak.

Dear Cameron, Thank you for highlighting Alila Seminyak location in the most vibrant neighborhood. Furthermore, as guest satisfaction is the heart and soul of Alila Seminyak experience, each member of our team is focused on helping guests create fond memories of their time.We are already looking forward to granting you our dedicated service again at Alila Seminyak.

Dear Yi Ling, Thank you for your wonderful review and we are delighted to hear your experience at our resort was characterized by beautiful surroundings. We will certainly share your positive feedback to the entire team to motivate them to continuously deliver our signature services from the heart. Looking forward to granting you our dedicated service again at Alila Seminyak.