Khách sạn gần Trung tâm mua sắm Seneca tại Charlotte

"The hotel is well situated off the highway- nice enough but the staff were unpleasant. I called to inquire about a pack and play for our infant and the hotel clerk said it was too late and I’d have to set it up myself. Her tone was annoyed and after a long day of travelling, I expected a warmer welcome."

"It was ok"

"I was very underwhelmed unfortunately, I had a room that a plug in AC unit and the room was next to another room that had dogs…heard them throughout the day..they didn’t have a phone in the room, I had two wash cloths that looked they were purchased from Walmart, two different colors, you had to ask the front desk for things needed, pretty much everything ; the ratings I saw seems to be embellished because my experience was nowhere near a 9.0 experience."

"Great staff"

"Cleans room"

"Tres propre"

"Overall, TownPlace Suites is pretty good, not great (6.5 / 10). The first room that we were assigned had a door that did not lock and the phone was not working. The second room was good, but the coffee maker was missing the basket. The beds were very comfortable. Where TownPlace falls short is its attention to the comman areas. I had to notify the staff that there was no paper towel in the workout room to wipe the equipment, and there were no towels. I also had to notify that the men's...

"Staff was friendly and parking was great"

"Staff"

"Very clean nice rooms"

"I must say that I enjoyed everything. My grandchildren had an amazing time. I especially enjoyed the breakfast made to order. They even gave a sprig of a flower for Mother’s Day. Absolutely beautiful"

"Everything from the lobby carpet and couch is filthy. The blinds in room don't work the shower curtain is to small for tub and rod for it doesn't work . The lobby has no snacks it's all empty . The air conditioner didn't work kept turning off so room was hot and stuff I asked for a fan nope they don't have fans either . Had to ask for towels and soap. There was no rooms to change too so we were stuck . Worst Radisson was I have ever been too "

"Room was clean, staff was nice. Not the best area but for the location it makes sense. AC unfortunately did not work well and got hot but I’m sure it was just that room"

"Staff was the ONLY good think about this place. Room smelled like cigarettes, bathroom didn't look clean. There was no ice machine or coffee machines and the lobby smelled like piss."

"The room was clean but the elevator and the areas were dirty, the didn’t have breakfast"

"Before I start this review I would like to give a very special shout out to Eddie the staff member at this location. If it wasn't for him my score would have been lower. He was very kind, helpful, and hard working. He went over and beyond to assist me. He was very informative. He needs to be the executive manager here and I'm sure the place would do better. Thank you Eddie. The 6th floor has a smell of mildew. They have humidifiers in the hallway that's how bad it is. The bathroom tub is...

"The Hotel looked like it had been not working for years, adn it had just reoponed. It smelled awfull. The curtains of the room didnt work properly so the light from the parking lots shot a my face all night. Custormer Service was poor at best. "

"Staff was nice and helpful. My stay was wonderful."