2/10 Terrible
Lily Suzan
Travelled with partner
18 Jun 2024
Disliked: Cleanliness, amenities, property conditions & facilities
NEGATIVES: Doors lock with real key and cannot be opened from inside or outside unless someone unlocks door with another key (only get one)-Huge fire/emergency issue. Construction going on right outside the room with hammering/banging early morning through late at night. Shower curtain rod didnt fit and kept falling and hitting us in the face. No secure area to store luggage-its just stacked downstairs in public area behind a portable privacy screen. Told breakfast included, but wasnt on list (just lunch meat slices, cheese, and small piece of cake (?) for extra money). No card supplied for door-Do Not Disturb/Clean Room-they knocked repeatedly all morning to come in. Safe in room was already locked & not working at check-in-hotel said they needed a technician to come in and fix, but no one came during 4 day stay. Phone does not call down to front desk/room service and not marked with departments for easy use. POSITIVE: Central location and pretty rooftop terrace for drinks/dining (closed mondays).