The Q Hotel

3.0 star property
Hotel in Shanklin with full-service spa and sauna

Choose dates to view prices

The Q Hotel sits near the bay offering a genuine retreat with its coffee shop/cafe and garden. Visitors warm up by the lobby fireplace, rejuvenate in the sauna, stay connected with high-speed WiFi, and gather in the outdoor entertainment area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Basic Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Champagne service
  • Sleeps 1
  • 1 Single Bed

Standard Single Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Champagne service
  • Sleeps 1
  • 1 Single Bed

Signature Suite

Highlights

Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Champagne service
  • Water view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Champagne service
  • Water view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Champagne service
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Superior Double or Twin Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Champagne service
  • Water view
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
12 Queens Road, Shanklin, England, PO37 6AN

What's nearby

  • Shanklin Old Village - 3 min walk - 0.3 km
  • Shanklin Theatre - 3 min walk - 0.3 km
  • Rylstone Gardens - 3 min walk - 0.3 km
  • Shanklin Chine - 4 min walk - 0.4 km
  • Shanklin Beach - 5 min walk - 0.4 km

Getting around

  • Shanklin Station - 9 min walk
  • Southampton (SOU) - 100 min drive

Restaurants

  • ‪The Falcon - ‬7 min walk
  • ‪Bayside Fish & Chips - ‬7 min walk
  • ‪Fishermans Cottage - ‬7 min walk
  • ‪The Village Inn - ‬8 min walk
  • ‪The Crab Inn - ‬7 min walk

About this property

The Q Hotel

Hotel near the bay
Consider a stay at The Q Hotel and take advantage of a coffee shop/cafe, a garden and a fireplace in reception. Treat yourself to some rest and relaxation at The Q, the on-site spa. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also find perks such as:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), express check-out and outdoor furniture
  • Meeting rooms, a reception hall and coffee/tea in reception
Room features
All guest rooms at The Q Hotel include comforts, such as premium bedding, in addition to
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Baths or showers, hairdryers and shampoo
  • 41-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, portable fans and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 to 15 for adults and GBP 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 October to 1 March:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15 to 15 for adults and GBP 15 to 15 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
The seasonal pool will be open from 01 May to 01 October
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin

Frequently asked questions

Does The Q Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

Is The Q Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Q Hotel?

Self-parking is free at this property.

What time is check-in at The Q Hotel?

Check-in start time: 2:30 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at The Q Hotel?

Checkout is at 10:30 AM.

Where is The Q Hotel located?

Situated near the beach, this spa hotel is within a 10-minute walk of Shanklin Theatre, Shanklin Beach, and Shanklin Chine. Shanklin Old Village and Rylstone Gardens are also within 10 minutes. Shanklin Station is 9 minutes by foot and Lake Station is 27 minutes.

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The Q Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 167 reviews
Rating 8 - Good. 61 out of 167 reviews
Rating 6 - Okay. 24 out of 167 reviews
Rating 4 - Poor. 9 out of 167 reviews
Rating 2 - Terrible. 3 out of 167 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel great facilities and in a great location would recommend
Stayed 1 night in Sep 2025

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed one night, but happy with the stat.
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time me and my partner have stayed at the Q hotel. Overall everything is great - staff lovely and easy to chat too, location and great walking distance.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, owners and staff lovely, friendly and helpful, great breakfast, will be going back at some point
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice place staff were brilliant all the public areas are really nice funky artwork nice decor and the room was pretty cool too decent shower nice towels b and o tv nice big comfy bed good soft linen curtains that shut out all the light quiet at night and best of all Yorkshire tea bags cheers guys will be back
Stayed 1 night in Sep 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
The owners were very friendly. It is a beautiful small hotel. Breakfast was very good served in a lovely dining room. You could not see the sea. Itvwas close to Shanklin town. I would certainly recommend it.
Stayed 2 nights in Sep 2025

8/10 Good

Mia Mayixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent single room given the price and breakfast is great
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Only spent a night after a late arrival, so not much time to experience the place fully, but the night and breakfast I had were truly excellent.
Stayed 1 night in Jul 2025

8/10 Good

Eamon

Liked: Staff & service
The staff were very friendly. The bar area was very welcoming and encouraged guests to mingle.The bed was comfortable however the shower and toilet facilities need upgraded throughout. The gardens and pool area are of good size but need maintaining. The star attractions are the breakfast which was splendid and the location is ideal for all amenities
Stayed 6 nights in Sep 2025

6/10 Okay

Carol

Liked: Staff & service
The décor in the hotel was quirky but good. Staff very nice and helpful. The breakfast was good. Comfortable bed. If you are an early riser the WiFi is not switched on nor is the hot water till about 6 o'clock. Shower screen very dirty. Steamer Inn, Shanklin on sea front had a very nice menu, go down in the lift and it's on the right.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cosmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely place - interesting deco; infrared sauna, hot tub and heated outdoor swimming pool - all in great working condition; friendly staff; tasty breakfast
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
We were ony on the Island for a few days, but the hotel acted as a great place for us to explore the area.
Stayed 3 nights in Jul 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service
Has swimming fool, hot tub and sauna.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing hotel with great staff and gorgeous views
Stayed 3 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing hotel was gorgeous vreakfast was delicious and hotel was close to all amenities loved it
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy little boutique hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hot tub

hot tub wass good
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel great pool, just stuffy in a heatwave

Really lovely family hotel - fun decor, nice pool, good breakfast. Only issue is our room was very small and in the heatwave it was unbearably hot!
Stayed 4 nights in Jul 2025

8/10 Good

Juha

A very nice weekend getaway. This hotel is well located, has very friendly staff and is well kept. Clean rooms and a very good breakfast. Also the pool is nice. The only minus was having our stay during a very hot weekend and having a room at the rear side of the hotel facing evening sun - no air conditioning… we still slept well!
Stayed 2 nights in Jul 2025

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay at the hotel ! The decoration
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and very comfortable. The staff were very friendly. The breakfast was very nice and the beach was only a five minute walk from the hotel. The bed was also very comfortable. I used the hot tub and the sauna and thoroughly enjoyed both. I would recommend it to my family. Thank you for a wonderful stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel!

Nice small hotel with easy location, pleasant staff, had a small but comfortable room. Well appointed, great warm colors. Great bar, had everything we wanted. Beautiful old church across the street.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff and a lovely clean comfortable hotel made for a wonderful weekend break. Will return next time we visit the island.
Stayed 2 nights in Jun 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to the beach. Staff was friendly and helpful.
Stayed 3 nights in May 2025