4/10 - Kém
John
Đi cùng gia đình
16/06/2025
Very disappointed, I feel the issue is with Expedia and the way the room is sold, I booked a twin room that sleeps 3, the picture of this room "Standard Twin room" stated it slept 3 people and showed a sea view, when my wife and I arrived at the hotel to check in we were given room 126A which was an awful room, 2 single beds, definitely could not sleep 3 and was nothing more than a box room. nowhere near what the photo of the room portrayed. The picture supplied is of the room we upgraded to at an extra cost to me, we were told it was a triple view room, but wasn't made up, so I had to ask for new towels, mugs and bed linen, as the old bed linen from the previous occupants was still on the beds. The reason for wanting a twin room that slept 3 people, was for my wife who is recovering from major surgery.

John
Lưu trú 1 đêm vào Tháng 6, 2025