Khách sạn Shardlow

"No air conditioner in room. Just a desk fan, on days where it was in the mid 20s outside. No lift to upper floor, just a spiral staircase! No working extractor fan in bathroom. You are lead to believe it's free parking only to be charged £5 a night as soon as you check in ! The mattress was very firm as well."

"The hotel is in a fabulous picturesque setting. Afternoon tea and breakfast very nice. Didn’t have evening meal. Staff very friendly and helpful. Overall decor just needs slightly updating but think they’re on it. Would definitely stay again and recommend"

"Horrendous smell. Foul drains and the kitchen may have been frying in my room the smell was that strong. The walls are paper thin, if someone runs a tap the noise is piercing. Hotel is not manned most of the time. You are given an emergency number on a key ring which is not legible. I had to sleep with my nose covered because the smell was that bad. Staff were unhelpful on checkout. Expedia couldn’t get in touch with the hotel so fobbed me off. Never again"

"Out tv didn't work which we reported to reception but it wasn't fixed. Also our room wasn't cleaned for the 3 days we were there."

"We stayed here for our daughter graduation and really enjoy the setting. Breakfast very good and priced reasonable."

"No aircon is a real downside and didn't realise that when booking. Despite fan in room, the heat and mositure was oppressive"

"I’m loathed to give a bad review, but we stayed during hot weather and the room was unbearable, at least 35C for the whole night. The top of the sash window was painted shut and the bottom only opened 2inches because of the safety latch. It’s a shame because the pub was nice, lovely old building, easy parking, the bar was good and the staff were great. The room was clean modernised and comfortable, the fan could have done with a clean to work better. We left at 5am to escape the heat so can’t...

"Very impressed, hotel and facilities were excellent."

"Great central location with comfortable rooms!"

"Hotel was good overall well located for access to Derby center. The hotel car park is very small so thankfully you have the option of a multistory across the road which if you get the hotel to check you ticket is very cheap to use. Breakfast was buffet style and not too bad."

"Stayed 1 night (12 hours), so didn’t have chance to use any facilities. Generally ok, lots of free parking space on site, location easy to find and close to Derby Road with amenities. Can take around 30 mins to get into city. Reception staff pleasant. Only issue was we needed dental kit, expected a 4 star hotel to offer this for free. But was chargeable at £2! For that reason I would rate as a 3 star hotel comparable to Premier Inn."

"Really nice, convenient location, friendly staff. The room could have done with a bit of care but no complaints. Would stay there again if back in Derby."