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"Gorgeous resort, everything and everyone was amazing! "

"The location and views of this property are absolutely amazing, as the hotel sits on a 20 foot cliff Oceanside so you have constant breezes. You can climb down the rocks and get in the ocean and if it’s not too windy, you can get in the water as it is a rocky area. Online pics are likely old when the previous owner was operating it, it has substantial wear and tear and needs some love:) Shared kitchen is ill equipped, we bought a coffee maker for our large group of 10. The AC seemed to work fine in all the rooms, although temps were mild 82 was the high, and we opened our large windows at night and did not use the AC. Our rooms were clean, but we had to maintain them on our own. There were no staff present during the day to do any room housekeeping. Manager was available & fairly responsive via text. One staff was present 9 to 5, he spent the entire day on his phone, sweeping sand off the decks areas and occasionally dropping chemicals in the pool. He did empty the trash from the common areas before he left in the late afternoon. He was under utilized and could be doing so much more to bring that place up to where it was. The pool was pretty cloudy the entire eight day stay and we addressed this concern with the manager, he said they shocked it, which I’m not positive about:( they are obviously on a shoestring budget by all appearances. It would be nice if they had on-site manager that lived in the apartment and then it could be properly cared for & maintained "

"Staff unfriendly and rude, food and drinks would take up to and hour to get and if you ask, staff would get mad at you! Extremely limited food options at only one restaurant with 2 menus (italian-mexican-italian-mexican) Pool water cold. No music all day and no any kind of entertainment, everything is closed at 10pm. Beach small and overgrown with weeds. Towel shortage in the room and beach. "

"This hotel was amazing, you have breakfast included which it’s delicious, outstanding view, their own beach and very nice staff. "

"Room was very comfortable, not a lot of food choices but breakfast was great"

"Really beautiful space. The View was amazing. "

"Wonderful family stay at Casa Azul Maya! We did have a ground floor room which was a bit more humid - but the AC kept it cool and it was fine for all of us. Beds were comfortable, staff helpful and room was cleaned everyday with fresh bath and beach towels as needed. The partnership with Loretta’s was perfect; amazing breakfasts, access to pool and ocean were picturesque. South side of the island is much calmer and slower pace -with great food, coffee and Punta Sur—- we’d come back in a heart beat. "

"My wife and I had an amazing stay at Impression Resort. From the moment we arrived, everything was top tier. The private catamaran experience was a highlight, and the entire trip felt special from start to finish. David and Zelma were incredibly helpful and made sure we were taken care of throughout our stay. The entire staff was friendly, attentive, and went above and beyond. The resort itself is beautiful with great aesthetics, stunning ocean views, and a perfect beachfront location. The food and drinks were 10/10, and our room was comfortable, clean, and exactly what we needed to relax. Overall, one of the best experiences we’ve had. Thank you Impression Resort—we were truly impressed and will definitely be back."

"Carlos and his colleagues were excellent and took very good care of us during our 5 day stay!"