Khách sạn Shaw cum Donnington

"The fact I didn't stay there would love to know how to get my refund please"

"Spa facilities were great, but room we stayed in was full of cobwebs and the toilet rim was in need of a thorough clean"

"Everything was lovely, especially the staff! In the middle of a heatwave, AC would have been nice but that’s Mother Natures fault. Food was excellent, parking was easy and the surroundings were beautiful! I definitely recommend for a taste of old world charm."

"The rooms are beautifully presented and the amenities were really nice. For a travel stop it was very convenient and the staff are friendly. The carpets in the rooms are suffering from wear and tear and could do with a better clean. The rooms needs a bit more of a clean in general. The shower also started dripping in both rooms (which were at other ends of the property) at around 3am which woke us up. We found it a bit strange to be put in rooms in completely different buildings despite...

"TV didn’t work, so resigned to reading a book, but the lighting in the room was too dim and couldn’t read."

"air conditioned room, very helpful in hot weather. very nice staff"

"The room was very clean and the staff was lovely"

"Staff were very friendly & helpful, room was well appointed although a little tired, food service excellent, standard pub style food with good size portion portions, would stay again"

"Excellent service from the staff. The bar and reception area are very spacious and clean."

"Very nice room with everything we needed. Good continental breakfast in our room. Parking was free as we arrived after 6pm lon Saturday and Sunday’s are free. I would recommend staying here."

"Ideally situated for Burghclere Castle.Amenities in the room was more than adequate with all the extras such as hair dryer, iron ironing board for those staying more than overnight.Extras in the room water tea coffee and chocolate biscuits etc all the extra touches.Quality bed linen and towels. The newly appointed owners are in the process of upgrading and decorating the rooms. Ours was comfortable, warm and plenty of hot water. Both food and drinks selection was fresh and varied They sold a...

"We had a wonderful experience at this hotel. The room was incredibly nice—clean, spacious, and very comfortable. The location was absolutely perfect, and having hassle-free onsite parking made our trip so much smoother. We also loved the nice pool area, and the food at the restaurant was both delicious and very well priced. Highly recommend this place,"

"Easy to find, really friendly staff, the room had everything you would need and the food was great, would highly recommend!"

"Bed was comfortable and breakfast very nice. Negatives - no air con on a very hot day/night and shower problematic. Couldn’t avoid getting hair wet, shower head too high to adjust and no soap in dispenser. Otherwise all good."

"The hotel is great; it really has all the good vibes you can expect from such an old building. It actually adds to the experience. Sadly, we went during the heatwave, and our room was so hot- hotter than our teen's room by at least 2-3 degrees Celsius. We had a tiny desk fan with a very small window, so the heat was unbearable with almost no way to cool down. Because we had a vaulted ceiling, I think a ceiling fan should be added for improved airflow. I don't think A/C is required since it...

"No bells and whistles but clean and functional and dead centre of the town"

"."

"I can't really review this hotel because we didn't end up staying here. The hotel had no air conditioning and it was 97 degrees. I am older and can not stand the heat. The young lady that waited on me was great she was checking to see that under the circumstances they could refund me for the 4 night stay that I had reserved. I never heard back from anyone. I would like to talk to someone about this,"

"My room was up a flight of not very well light stairs causing me to miss the last step it was above the bar and entertainment room, live music started 9PM and finished 11PM fine until more music started, at 11.50PM I rang down to see how long it will last, I was told 10mins, never happened, I rang at 1.10AM to ask again, someone hung up on me then finally it stopped. In the room Breakfast was advertised from 8AM never started until 8.30 as I had a ferry to catch in Poole it was all a mad...

"Clean rooms, excellent service 👌"