Khách sạn Shelley

"I had an extremely poor experience at easyHotel Ipswich and would not stay here again. Before arrival, I contacted the hotel to add my daughter to the booking but received no response. Instead, I was sent a generic reminder to bring ID, which I did (including my passport), yet no ID was even checked on arrival. We arrived at 9:30pm and were given a room that was not suitable for a family, despite my prior request. When I raised this at reception, I was told the hotel was fully booked and that...

"It has a warm and friendly atmosphere, with visible staff @ the front desk, hallway and kitchen. The room is clean and well-stocked. We also love the breakfast buffet."

"Staff very helpful and friendly the accommodation had everything we need. The food was delicious too."

"We were fortunate to have a huge room overlooking the grounds, huge bathroom, the decor was good it's just a shame that it's not been finished off very well, just small things like the bathroom door not fully shutting, toilet seat very loose, the step between the bedroom and bathroom not finished the grouting not completed ,but for what we paid we can't complain. The cleaning was ok until we pulled out the single bed to find crisp packets etc. Very thoughtful with cups , cutlery, bowls etc....

"Excellent food generous "

"I liked the convenience of where it was and where I wanted to be. The size of the bed was very spacious and comfortable. The room was very dated and had wallpaper hanging off the wall, the bathroom sink surface was all chipped off and made it look scruffy. There were a number of moths in the room too."

"We booked a last minute break as the weather was expected to be great and this little hotel and pub turned out to be every bit as good as the weather. The room was quite compact but equally very comfortable, and had the benefit of a balcony over looking the estuary and boat yard. The afternoon entertainment in the garden was really good as was the fresh fish, prawns and oysters served from the garden bar. The pub was especially busy due the sizzling bank holiday weather but all the bar and...

"Fabulous stay at the Bull for 3 nights. Great location in the centre of Woodbridge, opposite the old town hall. Delicious, well thought out food and a nice selection of wines"

"Ok but do NOT book in the summer!! Only one room has air con and the heated towel rail can not be turned off! Even with the fuse removed (owner advised we remove). This made the bathroom ridiculous hot which filtered through to the room. Room wasn’t the cleanest, stains up the walls from coffee (I hope) Aircon in all rooms would make it much more comfortable and the rest could be overlooked. Staff were fantastic though."

"Dear Pauline and Dave - thank you for a great stay - take care. Mick and Sharon"

"Excellent stay - the staff were lovely, great breakfast and a clean, light and airy room. We also ate in the restaurant in the evening which was excellent. Overall, highly recommended "

"Rooms resembled university halls. No one cleaned our room overnight. Poor condition throughout."

"Convenient location. Stunning bathroom (with shower only) and plenty of toiletries. The TV signal kept getting interrupted. No aircon, only a fan. Noise travelled through from function being held below our room. Old furniture. A fridge in the room would have been nice. Free parking if signed in at Reception. Overall not a bad hotel."

"Arrived 30 mins before check in and was taken straight to our room. The lady that showed us to our room was lovely, and was very kind when my toddler chatted away to her. Room was clean and looked lovely. I liked that you could park right outside your room which was easy to unload the car. The view from the patio was endless countryside and at night it was rural enough that there was no light pollution and could see the stars. Room was well stocked with all types of teas and coffees. Shampoo...

"was unable to sleep in the bed as the room had a major issue with black mould in the bathroom which had become airborne & affected the the entire room the smell was over powering slept in a chair as the bed was cover with the black mould smell & was unable to breath, suffer with chest infections which the spores got on my chest I had to call 111 & was directed to Ipswich hospital for antibiotics, never even stopped for breakfast on day 2 felt to ill on antibiotics for next 5 days, this all...

"No parking when I got there and not a big car park anyway, room was dirty with hair left in the shower, bed was lumpy and creaked everytime I l moved. Also wasn't made aware that there was a function on until I checked in which was noisy up until midnight."