Khách sạn Shelsley Walsh

"The accommodation was clean and spacious. The decor is quite dark, but probably because of the dark beams. The welcome in the pub wasn’t great, we weren’t acknowledged whilst standing with our bags in the pub. I understand the stafff are busy, but a simple’hello, we’ll be with you in a minute’ would be nice. We didn’t see any members of staff as the breakfast is a completely self service buffet. On the whole we would have felt more welcome if somebody had appeared at some point eg maybe when you...

"Breakfast was okay but highly recommend dinner which was very good. Staff friendly and helpful and dog welcomed."

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"Main issues were a) the "bistro" and bar area looked nothing like the pictures on the website. Most of the dining tables had been replaced by a pool table and dart boards. Broken or unused furniture was piled up at the side of the room. After taking one look, we decided that eating here was not an option. Similar unwanted furniture etc was piled up on the stairs to the second floor. All in all, there is no way this could be described as a tidy place b) our room was immemdiately above the bar....

"This place is a fabulous bargain. Amazing price with a really good breakfast included. There’s no skimping in care, the room was faultlessly clean, and was spruced up each day of our stay. This particular room was a little small but with a big, comfy bed. Perfect for a base to sleep when going out during the day. Staff on site where hard working and helpful. We definitely will be back"

"These lodges are just beautiful! Perfect location for the party we had at Rise and Grind. Beautiful views of the lake from the balcony. Spotlessly clean . Well equipped with kettle/ biscuits etc . Reception staff very welcoming. Honestly can’t fault it . Will visit again one day "

"We booked the Dinney B&B due to its close proximity to the Astbury Golf Resort, where we were attending a wedding reception. We visited the Dinney early, to work out the logistics and chanced to meet Keith the owner. He allowed us to drop our bags in our room, gave us our keys and assured us that we could leave our car at the Astbury, walk back and he'd sort a lift back the next day - now that's excellent customer service! The room was comfortable and clean, with a good ensuite shower room....

"Don’t often leave reviews but if you want a break from the Monday to Friday hotel life, this place is ideal. Was greeted as soon as I arrived and offered a choice of rooms. The room had a massive bed and a seating area, plenty of tea and coffee and was offered fresh milk which I accepted. Breakfast was made to order, had a beautifully presented fruit salad, followed by a great fry up made with quality ingredients. Even the WiFi was great "

"Clean and beautiful place"

"Room very clean, bathroom could do with a makeover. Quiet "

"Good place to stay in Malvern area. Straight on the trail. Good rooms, nice staff, good breakfast."

"Room lacked sufficient wardrobe facilities. Many options for breakfast. Three course evening meal was not rushed - 2 hours"

"A beautiful place to stay, would highly recommend. "

"The staff were lovely especially the young man who checked us in and explained everything we needed. The food was fantastic we ate at the pub that night and stayed bed and breakfast. The breakfast was fantastic ."

"Our room, Croft was a small suite. Very clean with ensuite and small fridge. Ideal. Breakfast was very tasty. We did not have an evening meal there."

"Any hotel that is not vat registered doesn’t qualify as a hotel in my opinion "