Khách sạn Shotley Gate

"Short stay but have stay at property before, still and excellent ran staff and room as well maintained."

"A lovely hotel. Very professional- suitable for business stays - but also lovely family vibe. Customer care is particularly strong. "

"Beautiful room and view . Great staff , so helpful and knowledgeable. Lovely restaurant ."

"A lovely clean, bright room with plenty of provisions. Very friendly staff. Evening meal was great. Everywhere looked well-maintained. The upgrade room was the icing on the cake. Thank you so much. 😁"

"Tthe staff were brilliant. Nothing was too much trouble for them. I felt very comfortable and at ease. The room was clean and tidy and well equipped. The best holiday inn l have ever stayed in. "

"Such a fantastic hotel, parking on site but small, there is a paid carpark right near by that is not expensive. The room has everything and more, beautiful furnishings. Lovely walk along the promenade. "

"Visually the place makes a very good impact. Dinner, the food was excellent as were the staff. Breakfast … we’d booked it at check in. We turned up to breakfast and there was nothing booked , the service at breakfast was okay , we did have to case up something. But overall we had a very good stay and would return."

"Lovely room with lots of space. Staff were really friendly. Room was comfortable and clean. Nice to have breakfast included."

"Comfy large beds, friendly staff, nice pool and sauna."

"It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing. "

"Name check for Jordan ( front of house ) This gentleman went above and beyond. As ITFC were playing at home I had to park temporarily on yellow lines in the car park. He offered to move his own car do I could park. "

"Lovely clean and spacious room, efficient staff, "

"Great room for a family "

"We had a lovely few days over the bank holiday weekend. We had dinner twice in the restaurant and both times the food was excellent with impeccable service. Breakfast was equally as good. The staff could not be more helpful. We had an amazing view from our room looking out to sea. Would definitely recommend."