10/10 - Xuất sắc
Barry
Đi cùng bạn đồng hành
24/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
In a venerable building such as this, there are always sure to be minor defects - creaking floorboards above us was one - but that didn't detract from a really nice stay in the spacious Duke room.
The staff were excellent - courteous and always helpful - especially the new manager and his wife - and the only real problem was finding and getting into a suitable parking space for a reasonably large family car (BMW 3 series) - in the end, we parked overnight on the road on one occasion.
I'm not a swimmer (and had hoped for a jacuzzi - but there isn't one) - but my wife is, though the pool wasn't really deep enough, she said.
There were two false fire-alarms at none too convenient times, triggered, we were told by a hair dryer and an over-sensitive alarm sensor. I ngather this is being sorted....
The food was good (Dinner was a little too expensive, we felt) and breakfast was good, apart from the level of some of the background music, which they didn't seem willing, or able, to turn down.
A most enjoyable stay, and full marks to a hotel that lays on coffee and mints in the evenings for its guests - lovely to find that after a long day out.
We'll hope to return, and thank you to all at the Royal Glen.
Barry
Lưu trú 3 đêm vào Tháng 4, 2024
