Dear rowena,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are glad to hear that you enjoyed our strategic location with easy access to both the airport and city center. We hope to remain the hotel of your choice in your next visit to Singapore!Warm Regards,RolandGuest Experience Executive

Dear Tomoko,Thank you for highlighting that our hotel is located in close proximity to many eateries, public transport and convenient amenities. Bus 33 right outside our hotel goes to Dakota MRT station and from there allows easy access to city center and attractions. Please approach my friendly colleagues at the front desk if you need any assistance with laundry services. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Victoria,Thank you for giving us a perfect rating and for recommending our hotel to other travellers! We are delighted that we are able to fulfil all expectations of your stay with our clean rooms, convenient location and the service from our helpful staff! Bus 33 right outside our hotel goes to Dakota MRT station and from there allows easy access to city center and attractions. We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for staying with us and appreciating our hotel's great access to restaurants and public transport, and the excellent value we offer our guests. We hope to have the opportunity to welcome you back the next time you return to our beautiful city!Warm Regards,RolandGuest Experience Executive

Dear Amirhossain,Thank you for staying with us and appreciating our highly competitive room rates. Our hotel maintains a regular and stringent routine of housekeeping management and we had not received similar feedback from other guests. Hence, we are surprised to hear of your comments. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

Dear sahat,We are delighted to learn that you had enjoyed your stay with us, in particular from the clean and comfortable room and the great service provided by our staff. We certainly look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive

Dear Rodney,Thank you for your kind compliments. We are thrilled that we are able to meet to your stay expectations with our accessible location, clean rooms and warm service. You are indeed correct to point out that our hotel is in the vicinity of some really great local food and nice instagrammable cafes. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive

Dear Bee Hwa,Thank you for returning to stay with us again! We are heartened to hear that your stay was an impeccable one, from the location of the hotel to the services of the staff. You are indeed correct to point out that our hotel is in the vicinity of many great eateries and hope you have found time to explore the various cuisines. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Dear Claude,The Hotel Team is delighted to receive your awesome rating! Your perfect rating is the best motivation for our staff to continue delivering service excellence to all our valued guests.We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Dennis,It is heartening to hear that your stay had been a wonderful one and that we had met to your expectations. Extra towels can be requested from my friendly colleagues at the Front Desk. We look forward to welcoming you back and experience our hospitality again!Warm Regards,RolandGuest Experience Executive

Dear isabel,We are surprised to learn of your review as many guests have complimented our warm service, comfortable rooms and nice location. Additionally, we cannot find any useful details in your comments that can help us identify any area to improve. Please share your feedback directly with our Front Desk so that my colleagues can ensure your stay with us remains comfortable.Warm Regards,RolandGuest Experience Executive

Dear Slobodan,Thank you for your kind compliments. It is our great pleasure to have exceeded your expectations during your stay with our spacious rooms and excellent service! We certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear JANETTE,The Hotel Team is delighted to receive your awesome review! Your perfect rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Yoshihiro,Thank you for choosing to stay with us. We do look forward to welcome you back to enjoy the cosy and affordable accommodations which our hotel is known for.Warm Regards,RolandGuest Experience Executive

Dear Maria,Ibis budget Singapore Joo Chiat is a non smoking hotel. Guests are always welcome to inform our front desk staff of any smoke smell and we will work to resolve the smoke smell rapidly. Joo Chiat is in fact a fantastic estate which is popular with many tourists as they can discover the Perankan culture from the row of heritage shophouses, quaint stores and eateries in this part of Singapore. Bus 33 right outside our hotel goes to Dakota MRT station and from there allows easy access to city center and attractions. Our hotel is also near the airport.Warm Regards,RolandGuest Experience Executive

Dear Dennis,We are heartened to hear that your stay was a wonderful one, from the location of the hotel to the services of the staff. You are indeed correct to point out that our hotel is in the vicinity of some really great food and we hope you have found time to explore the various cuisines. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive

Dear Shu Guan,The Hotel Team is delighted to receive your perfect rating! It is our great pleasure to have exceeded your expectations during your stay with us. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Myo, Thank you for your awesome rating. Your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We look forward to serving you again.Warm Regards,RolandGuest Experience Executive

Dear Vesa,We appreciate your time spent in sharing your wonderful stay experience. You are correct to point out that our hotel is located in a quaint area reminiscent of old Singapore with rows of heritage shophouses, quaint stores and eateries. We hope to have the opportunity to welcome you back the next time you return to our beautiful city!Warm Regards,RolandGuest Experience Executive

Dear Oi-Ming,Thank you for choosing our hotel as your preferred accommodation choice. We hope to have the opportunity to welcome you back to enjoy the cosy and affordable accommodations which our hotel is known for.Warm Regards,RolandGuest Experience Executive

Dear Jason,Thank you for your feedback. Bus 33 or 154 right outside our hotel goes to Dakota and Paya Lebar MRT stations respectively. We had not received any similar feedback from other guests about any banging sounds in the morning. Nonetheless, please do approach my colleagues at the front desk for assistance and they will help to rectify or arrange for a room change if available. We do hope for another opportunity to welcome you back for a better experience in the near future.Warm Regards,RolandGuest Experience Executive

Dear Laurell,Thank you for your valuable feedback. Unlimited hot water is available in the room, the heater needs to be switched on via a switch just outside the bathroom. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive

Dear MOHIUDDIN,The Hotel Team is pleased to hear of your positive feedback. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with our cleanliness! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Aisha,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are delighted that we are able to fulfil all expectations of your stay, from the service of our team, our excellent location and clean rooms! We look forward to welcoming you back for another lovely stay!Warm Regards,RolandGuest Experience Executive

Dear WINNIE,We are happy to hear of your positive compliments for the great service from our staff and the very clean room. Our heater for the bathroom is equipped to provide sufficient hot water for our guests, and we have shared your feedback with our hotel team to look into it. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive

Dear CYNTHIA,We are happy to hear of your compliments. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! Bus 33 and 154 goes to Dakota and Paya Lebar MRT stations respectively, and allows for easy access to popular tourist spots in Singapore. We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Philipp,We are delighted to learn of your positive comments concerning your hotel stay, in particular for our accessible and convenient location. We are also happy to learn that you have enjoyed the Peranakan culture from the row of heritage shophouses, stores and eateries in this quaint area reminiscent of old Singapore. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive